A Resource for the Re-entry Population of Greater Worcester

All Agencies

Agencies listed alphabetically here.  See by service area below.


Abby’s House

52 High Street, Worcester, MA 01609
(508) 756-5486
Website: http://www.abbyshouse.org/thrift_shop

Abby’s House Thrift Store

52 High Street, Worcester, MA  01609

(508) 756-5486

Services: The Abby’s House Thrift Store provides clothing, accessories, home -goods, and bargain-priced cosmetics to the community.

Hours: Monday – Thursday 10:00 am 3:00 pm, Fridays 10:00 am 2:00 pm, and Saturdays 10:00 am 1:00 The store is closed on holidays.

ACE – African Community Education

#355 Denholm Building: 484 Main Street Worcester, MA 01608  (508) 459-2284

Mentoring for Empowerment and Exchange

Contact: Mentor Coordinator
Services: One to one mentoring for African immigrant youth grades 5th–12th. English and various African languages spoken.

African Community Education Mentoring for Empowerment and Exchange (ACE MEE) works with African immigrant youth, grades 5–12, who are part
of the ACE Community. The youth meet with their mentors on Saturdays,
for a year. The mentors work with the mentees to help them reach their academic and career goals, as well as, give guidance for day to day issues through activities and consistent conversation. Our model is site-based and 1:1 mentoring. Registration and additional information: Service is free. Services are made available for children and young adults currently enrolled in the ACE program.

For more information about the youth we serve or about how to become part of the program: http://www.acechildren.org

Action Emergency Homeless Shelter

370 Main Street, Gloucester, MA 01930

(978) 283-4125

Homeless shelter for men and women. Accepts up to 16 men and 4 women.

Allows up to 90 days at shelter.

Services: Counseling; 2 meals/day; Spanish; handicap accessible; limited medical care (referrals); visiting nurse.

Must be sober.

First come first serve.

Action, Inc.

180 Main St, Gloucester, MA 01930

(978) 283-7874.


  • Energy Services – Can help low income individuals pay heating bills during those cold winter months. Get information on heating oil programs, and financial aid. Learn about the Citgo Free Oil Heat program.
  • Heating system repair or replacement – If your system is not working properly, you may qualify for a free heating heating or repairs.
  • Weatherization – Save on your winter heating and summer cooling bills from this free energy conserving program. Get energy saving updates to your home.
  • Job programs – Get training, career counseling, information on local employers, job placement, and services such as computer training and resume review.
  • Housing and rent – Get information about emergency rental assistance programs and eviction prevention. Staff from Action Inc. work to prevent and reverse homelessness in the region.
  • Service Areas: Gloucester, Rockport, Manchester, Essex, and Ipswich (and sometimes Hamilton)

AdCare Hospital – Worcester

107 Lincoln Street, Worcester, MA 01605
(508) 453-3053 / (508) 799-9000, Intake: 1-800-345-3552
ext. 4300

Substance Abuse

Services: Substance abuse treatment, Detoxification, Methadone Detoxification, Buprenorphine Services. There is outpatient and inpatient care.

Advocates, Inc. – Linda Fay Griffin House

15 Northampton Street, Worcester, MA 01605 (508) 755-8990 / Intake: (508) 755-8990 ext. 0

1881 Worcester Road, Framingham, MA 01701
(508) 628-6300 / 24-hour Crisis Support 1(800) 640-5432
Website: http://www.advocates.org/

Substance Abuse

Services: Substance abuse treatment, Halfway house.

Over all, Advocates, Inc. partners with people with disabilities, elders, and those with other challenges to overcome personal obstacles and societal barriers so that they can obtain and keep homes, engage in work and other meaningful activities, and sustain satisfying relationships. Advocates, Inc. services include but are not limited to substance abuse treatment, deaf services, elder services.

Part of their substance abuse treatments is the Drug Court Programs. Under this umbrella there are three substance abuse programs: First O ender Driver Alcohol Education (DAE), Second O ender Aftercare(SOA) and Ayer Drug Court Program. DAE is an alternative sentencing program. SOA continues the treatment efforts for those convicted of their second driving-under-the-influence offense (must have completed the Second O ender 14-Day Residential Program for Driving Under the Influence of Liquor (DUIL)).The Ayer Drug Court Program is a post-adjudication outpatient program; eligible participants can enter the program at various stages of case processing, including arraignment, pre-trial hearing and violation of probation hearings. In addition to these three programs, Advocates, Inc. offers outpatient services and group therapy.

Eligibility and Payments: Eligibility varies by program and services.

For Ayer Drug Court the program is 52 weeks, including four phases of treatment and is intended for Male and female non-violent adult offenders, who reside within the court’s jurisdiction, are assessed as having an alcohol and/or other drug (AOD) problem and have no prior record of violent offense.

Each participant entering the program has a legal disposition that includes the potential for incarceration or a de ned house of correction (county correctional institution) sentence that has been suspended.

SOA is intended for individuals convicted of driving under the influence for a second time. Individuals may choose this option as an alternative to at least 30 days incarceration. Referrals will be made by the Adjudicating Courts as well as the DUIL Program as part of their aftercare support. Completion of this program is one of several requirements that an individual must fulfill in order to be considered for a hardship driver’s license from the Registry of Motor Vehicles.

DAE is intended for individuals convicted of driving under the Influence for the first time and who choose this option as an alternative to losing their license or possible incarceration. Referrals are generally made by the adjudicating district court; however, if the client is under 21, the Registry of Motor Vehicles may mandate the participant’s participation. For outpatient care:

Psychiatric Emergency Services (PES) are available to any individual of any age who is in need of emergency mental health and substance abuse services, regardless of insurance or capacity to self-pay. There is no charge to the individual from Advocates for this service.

Advocates Community Counseling (ACC) contracts with most major insurances. To find out if we are in your network, please contact your insurance company or our office.

If you do not have insurance, a sliding scale fee schedule is available for outpatient services.

Please contact us at (508) 661-2020 for medication evaluation or group therapy rates.

Alternative Housing Domestic Violence Shelter

PO Box 2100, Lowell, MA 01851

(978) 937-5777

24-hour crisis hotline: 1-888-291-6228

Provides shelter, support, counseling, legal advocacy for battered women and their children.

Alternative House Outreach Service offers emergency shelter, safe housing, 24-hour crisis hotline, transitional housing, supervised children’s visitation, youth/teen domestic violence prevention program, legal advocacy, free legal information clinics, support groups, and training/education on domestic violence.

AIDS Project Worcester

85 Green Street, Worcester, MA 01604 (508) 755-3773 ext. 10

Food Pantry

Services: They run a food pantry to their customers on Tuesdays from 9:00 am 4:00 pm

Support Groups

Services: Support groups for those living with HIV/AIDS, for Gay, Bisexual and Transgendered individuals and their families/friends.

Group Types: Latino Support Group, HIV support group for Gay men, Women’s Group, NEW Horizon Transgender Group, The Empowerment Group, Women’s HIV Support Group

Hours: To find out about the dates and times of these groups, must call (508) 755- 3773. Transportation or childcare not available.

Eligibility: Clients living with HIV/AIDS, Gay, Bisexual and Transgender individuals their parents, families and friends

Allencrest Academic Learning Center

24 Church Street, Leominster, MA 01453 (978) 534-7799

The Allencrest Academic Learning Center is an after school tutoring center located in the Allencrest Apartment Complex in Leominster. The Leominster Public School has students from the high school, Sky View Middle School and Southeast elementary school attending the center. Students in grades K–12 receive afterschool tutoring Monday–Thursday, 2:30 pm 5:00 pm

Akwaaba Free Health Clinic at New England Ghanaian SDA


67 Vernon Street, Worcester, MA 01610
(508) 425-4142
Website: http://www.worcesterfreeclinics.org/akwaaba.html

Free Health Clinic

Services: The Akwwaba Free Health Clinic provides physical exams, well visits, sick visits, blood sugar and cholesterol testing, women’s health visits, and anonymous HIV testing, among other services. The clinic offers health insurance assistance.

Hours: Thursdays, 6:00 pm 8:00 pm Accepts: Uninsured only. Payments: Free/ no fee. Languages Spoken: English.

American Red Cross

2000 Century Drive, Worcester, MA 01606 (508) 595-3700

Veterans and Their Families

Services: Services available for active duty members. This program offers coping with deployment counseling sessions. Emergency communications during family crisis and health and safety career training opportunities. Limited scholarships available. Also helps veterans come in contact with resources that may be useful to them.

Health Care Training

2000 Century Drive, Worcester, MA 01609
(508) 595-3700 / (978) 537-3339
Nurse Assistant and Home Health Aide Training programs

Services: Provides information and skills that will enable students to provide quality care for residents in nursing homes, for clients at home and patients in hospitals. In addition to the hands on skills such as bathing and bed making, the program focuses on providing concerned individualized care that adheres to the ve principles of care: Safety, Privacy, Dignity, Communication and Independence. Students bene t from small classes, with caring, well-trained teachers. They receive hands-on experience as they learn in realistic clinical settings.

Hours: A combined 4-week (day classes) or 7-week (evening classes) Nurse Assistant and Home Health Aide Training Program. The program is 126 hours and includes a CPR for the Professional Rescuer – Health Care Provider training.

Day Session 4 weeks: Monday – Friday, 8:30 am 3:30 pm, Clinical Day hours: 40 Hour Week

Evening Session 7 weeks: Monday – Thursday, 5:30 pm 9:30 pm, Clinical Day hours: 40 Hour Week


  1. Must be 16 years of age.
  2. Must attend an orientation and pass the Assessment Exam.
  3. Present a copy of a current negative TB or Chest x-ray.
  4. A physical within the current year with no restrictions to lifting or bending.
  5. Present current photo ID – Drivers License, Passport, or state issued ID card.
  6. A background check must be completed as a pre-condition to participate in the NAT/HHA program.

Payments: A $625 enrollment fee is required to hold your place in class. Full payment is due 7 days prior to the start of class.

Amesbury Center – Community Action, Inc.

44 Friend Street, Amesbury, Massachusetts, 01913

(978) 388 – 2570

Services: Low and moderate income families can apply for housing, rent assistance, food, mortgage help, holiday meals and gifts and clothing. They also operate a food pantry and clothing bank. In addition get help from a counselor in applying for the CAI Low-income Heating Assistance program (LIHEAP) as well as Women, Infants and Children (WIC) nutrition and health program.

Apogee Mental Health

23 Fruit Street, Worcester, MA 01609 (508) 797-0537

The Apogee Mental Health Clinic

Services: provides outpatient counseling for adults. You must be 21 years and over to be eligible for the services. They provide group therapy, but do not do home visits.

Payment: Apogee Mental Health accepts various insurances, however it does not accept members of Mass Health or Network Health.

Arbour Counseling Services

411 Chandler Street Worcester, MA 01602  (508) 799-0688

Mental Health

Services: Arbour Counseling Services serves the community with outpatient counseling for adults and children. There are psychiatrists on staff and two Nurse Practitioners. There are psychiatric Assessments available for ongoing clients.

Se habla español.

Payment: This clinic does take Mass Health and Fallon but does not accept Cigna, certain forms of Aetna and certain forms of Blue Cross.

Substance Abuse

Services: Arbour Counseling offers a variety of services including substance abuse treatment. Under substance abuse treatment, Arbour house offers outpatient service. These adult programs aim to give participants a heightened level of self-awareness about their addiction, solid relapse prevention skills and a variety of coping skills to help them become more independent, self-caring, and functioning adults in recovery. Outpatient services include psychosocial evaluation, monitoring and treatment; behavioral assessment, treatment and recovery planning; group and individual counseling on substance abuse topics; aftercare and discharge planning and family therapy when necessary. staff includes a physician specializing in substance recovery available to patients if needed, as well as a nurse practitioner who specializes in addiction treatment. Suboxone services are also available.

Assumption College

500 Salisbury Street, Worcester, MA 01609 (508) 767-7000

Continuing and Career Education

Services: offers a wide range of bachelor’s and associate degrees at affordable prices. Also have a number of certificate and non-credit programs. They o er a range of programs including online, blended and accelerated programs.

The application is available online.

Schedule: Please visit the website to view the program dates and deadlines. Payment: Financial aid is available.
Website: http://www.assumption.edu/

Attachment Institute of New England

21 Cedar Street, 2nd floor, Worcester, MA 01609 (508) 799-2663 http://www.attachmentnewengland.org

Mental Health Provider

Services: Specialized services for children with attachment disorders, trauma histories, PTSD and ADHD. offers pre and post adoption counseling. Therapeutic groups. staff are EMDR Level II trained.

Payments: The Attachment Institute of New England will help families get reimbursement for services from insurance companies. Some insurance agencies pay at least partial reimbursements, and some, including MassHealth, will cover costs, with preauthorization. Clients must pay at the time of the visit.

Autism Parents Support Group

365 Plantation Street, Suite 100, Worcester, MA 01605
Services: Come share your experiences and relate with other parents.

Contact: Kelly Hurley (508) 320-0314
Hours: 2nd Tuesday of the month 7:00 pm 9:00 pm Eligibility: Parents of children with autism.

Automated office Systems/Medical

Services: Enables students to secure employment in a variety of secretarial and clerical positions with emphasis on the medical eld. Courses include: Navigating Computers and General office Equipment, Internet Basics, Microsoft Word,
Excel, Keyboarding, office Procedures and Communications, Medisoft, Medical Terminology, Medical Billing and Coding, and Medical Transcription. Internships, job development and placement and follow-up services all help to ensure students’ success.

The 15-week AOS Program is licensed by the Massachusetts Department of Elementary and Secondary Education.

Website: http://tra-inc.org/worcester-location


Baby Safe Haven

(866) 814-7233 aka (866) 814-SAFE
Services: The Safe Haven Act of Massachusetts (2004) allows a parent to legally surrender newborn infants 7 days old or younger at a hospital, police station, or

manned re station without facing criminal prosecution. The Safe Haven Act is an amendment to Chapter 119 of the Massachusetts General Laws, section 391⁄2. The law becomes effective on October 29, 2004.


Newborn infant: A baby 7 days old or younger.
Voluntary placed, voluntary placement or voluntary abandonment: Voluntarily

leaving the newborn infant with an appropriate person at a designated facility.

Designated Facility: Hospital (it is preferred that the newborns specifically be taken to an acute care hospital emergency department), police department or manned re station; the locations stipulated by the Safe Haven Law.

Appropriate person: Someone at a designated facility who is able to ensure that the newborn infant is safe; for example, the triage person in a hospital emergency department or duty officer in a police station.

Noti cation: An immediate notice to be led with the Department of Children and Families (DCF) on the voluntary surrender of the newborn infant.

BAR (Basic Advocacy for Reentry) None-Dismas House

P.O. Box 30125, Worcester, MA 01603


(508) 799-9389
Services: The BAR None program offers legal assistance to citizens with criminal records by addressing civil matters that hinder successful reintegration into the local community. Legal assistance is provided free of charge.

This program addresses this need by assisting clients directly with representation, either by the advocate, or by matching clients with volunteer attorneys to handle issues most commonly encountered by recently re-entered individuals. Referrals to the program are made by local re-entry service providers in partnership with Dismas House to ensure on-site legal support. All assistance is provided free

of charge.

BAR None director and attorneys (10–15 mentors and attorneys) will assist with the following legal issues:

  • Suspended driver’s license
  • Credit issues
  • Child support issues
  • Child custody/visitation issues
  • Disability
  • Sealing of criminal record BAR None will provide:
  1. Community outreach for referrals from the network of shelters, housing providers and correctional agencies.
  2. Recruitment and management of volunteer attorneys to represent former offenders
  3. Project management team under the direction of the Dismas staff Attorney and co-executive director to ensure goals are met and progress is tracked.
  4. Project coordination under Dismas staff Attorney to manage client referrals and intakes for representation on either brief or full case representation
  5. Management of a pool of pro-bono attorneys dedicated to resolving unmet needs for this population and matching clients to pro bono attorneys
  6. Provide malpractice insurance at no cost to volunteer attorneys
  7. Refer only cases that have been screened for eligibility and legal merit
  8. Refer cases to attorneys based on their expressed areas of interest
  9. Take volunteers’ schedules and other time commitments into account
  10. Supply backup support, case materials, access to interpreters/ translators, and other service providers.
  11. Provide administrative assistance such as photo copying to attorneys.
  12. AssistattorneyswiththeLimitedAssistanceRepresentationprocess

Barnstable Housing Authority

146 South Street, Hyannis, MA 02601

(508) 771-7222

Housing authorities provide decent and affordable housing in a safe and secure living environment for low and moderate income residents. Oftentimes they provide section 8 housing choice vouchers for those that qualify for low income housing. Most every housing authority that provides vouchers currently has multi year waiting lists.

Housing authorities also provide low income public housing options that also often have multi year waiting lists.

Bay Coast Behavioral

170 Pleasant St #100, Fall River, MA 02721

(774) 294-5722

Services: Bay Coast Behavioral is CARF accredited for Outpatient Treatment in Mental Health for Adults, Children and Adolescents. To learn more about CARF, or Bay Coast Behavioral’s accreditation

Bay Path Regional Vocational Technical High School

57 Old Muggett Hill Road, Charlton, MA 01507 (508) 248-5971 ext. 1714 or ext. 1715

Adult Evening Classes

Services: This adult technical school offers a wide range of courses that include cooking, business and nance, entertainment, computer technology, health and fitness and a number of other interests. These classes are non-credit courses and are usually not graded. At the end of the course you will receive a certificate of attendance and completion.

Registration: You choose to register either online, by phone, by mail, in person or by fax. There is a registration fee of $5, per person, per semester. Registration is open to individuals 18. The program does run a first come, first serve basis so if you interested in any of the classes please register early.

Schedule: Spring semester runs January 2–June 13. office hours are as follows: Monday–Thursday, 8:00 am 3:00 pm and Friday, 8:00 am 3:00 pm.

Summer semester runs June 16–August 22. office hours are as follows: Monday–

Friday, 8:00 am 2:00 pm.

Additional information: More information of schedules, access the registration form and additional information on services offered is available here: http://www. baypath.tec.ma.us/pdf/ns_catalogue.pdf

Bay State Community Services

1120 Hancock St, Quincy, MA 02169

36 Cordage Park Cir # 305, Plymouth, MA 02360

(617) 471-8400

Services/Programs: A New Way Recovery Center, Beal Street Residential, Billings Human Services, Center for Community Counseling and Education, Dianne DeVanna Center, Granite House Residential, Hospital Emergency Action Recovery Coach Team (HEART), Impact Quincy, Plymouth STARR Residential, Quincy Family Resource Center, and Survival STARR Residential.

Becker College

61 Sever Street, Worcester, MA 01609 (508) 373-9500

Weller Academic Center

Services: Bachelor’s and associate degrees. certificate courses offered. Accelerated and professional studies are available.

Payments: Financial aid is available.
Website: https://www.becker.edu/admissions/ financial-aid

Behavioral Healthcare Services

198 Russell Street, Worcester, MA 01609
(508) 756-8003 (x2 for new clients) or (508) 753-5554 (for Psychiatric care)
Services: Behavioral Healthcare Services provides individuals and families with counseling. Children must be ages 4 and up. They also provide physical and sexual abuse evaluations, in addition to medication management and group work. There is a Psychiatrist on staff . This psychiatrist is bilingual and also speaks Arabic.

Payments: Almost all major insurances accepted based on therapist. Mass Health is accepted.

Belmont A.M.E. Zion Church

55 Illinois Street, Worcester, MA 01610 (508) 754-4539
Rev. Clyde D. Talley

Support Groups

Groups Types: Yes We Care After-School Program and a financial literacy program.

Services: Support group for those who wish to gain financial literacy(English only). No childcare or transportation available. Yes We Care After-School Program provides academic and homework support to the parents and their children. Only for children between 1st grade and 6th grade. Eligibility and scheduling: This is open to all families and individuals seeking help in dealing with debt and living debt-free.

Look for scheduled days/times at: daveramsey.com or call the church and ask for Rev. Clyde D. Talle

Beverly Bootstraps Community Services Inc.

35 Park St, Beverly, MA 01915

(978) 927 – 1561

Services: rent and mortgage payment assistance, Debt Reduction/Budget Counseling, Financial Management Workshops, Benefits Assistance, and Landlord Tenant Assistance mediation and advice. Coordinators for this program also assist residents in variety of ways, including applying for government programs such as DTA and Food Stamp benefits online, accessing local programs such as fuel and heating oil assistance, or provide help with an eviction. There is also support for people with a notice to quit or court summons, rent or mortgage arrearages, financial literacy classes, individual budget review, and completing public housing applications.

Big Brother’s Big Sisters of Central

Mass/MetroWest, Inc.

484 Main Street, Suite 360, Worcester, MA 01608 (508) 7527868
Website: http://www.bbbscm.org

Services: Mentoring for boys ages 6–13 and girls ages 6–12.

Provides programs specializing in mentoring services to children at risk. Children are paired with a volunteer in their area with similar interests, and every volunteer is checked for background information to make sure they are the right match for a child.

Registration and additional Information: Boys ages 6–13 and girls ages 6–12 are able to register.

English and Spanish spoken.
No income guidelines used to determine eligibility.

Service Area: Acton, Ashland, Auburn, Boxborough, Boylston, Charlton, Dover, Dudley, Framingham, Grafton, Holden, Holliston, Hopkinton, Hudson, Leicester, Marlborough, Maynard, Millbury, Natick, Northborough, Northbridge, Oxford, Paxton, Princeton, Rutland, Sherborn, Shrewsbury, Southborough, Southbridge, Spencer, Sterling, Stow, Sturbridge, Sudbury, Sutton, Wayland, Webster, West Boylston, Westborough, Worcester.

Boys and Girls Club of Fitchburg and Leominster

Juniors (children ages 8–12) and Teen Programs (13–18) 365 Lindell Avenue, Leominster, MA 01453

Boys and Girls Club of Worcester

65 Tainter Street, Worcester, MA 01610 (508) 753-3377

32 Great Brook Valley Avenue, Worcester, MA 01605
(508) 852-7620
Services: Mission is to help youth, especially those who need us most, develop the qualities needed to become responsible citizens and community leaders, through caring professional staff who forge relationships with our youth members and Influence their ability to succeed in life. Provides after school programs covering academic work, healthy eating, art skills, community outreach, leadership, mentoring programs, and other support services.

Kids Café: The Boys & Girls Club is dedicated to positively in uencing our youth’s lives. While our many programs serve several purposes, one of those purposes is to promote healthy living. Some families who send their children to the Boys & Girls

Club struggle to put healthy food on the table each night. Two nights a week during the school year members and their families are invited to enjoy a nutritious prepared meal right here in our Kids Café. Each meal is nutritionally sound, and is geared toward kids’ likes.

It’s a lot of work to put on a meal for 200 people, and that’s why we need so many helping hands in our Kids Café. From teenage volunteers to companies and organizations, volunteers o er their time and skill as they do everything from set tables, to cook and serve meals.

Open Sky Community Services (formerly the Bridge)

4 Mann Street, Worcester, MA 01602
(508) 755-0333
Contact: Laura Fanswork, Program Director

Support Groups

Group Types: Safe Home and PFLAG.

Services: Safe Homes GLBTQ (Gay, Lesbian, Bisexual, Transgender, Questioning & Straight allies youth support group & drop-in center for youth ages 14–23. Transportation not available.

PFLAG is a support group for parents, family and friends of the LGBT community (18+).

Eligibility and Schedule: Third Wednesday of each month from, 7:00 pm 9:00 pm, drop-in setting, no cost, no sign up, for GLBTQ youth ages 14–23 (ages 18+)


Carty Cupboard

114 Main Street, Worcester, MA 01608 (508) 799-4191

Food Pantry – Carty Cupboard

Services: Food distribution on the 2nd and last Mondays of the month, 6:00 pm 7:00 pm, Wednesdays, 1:00 pm 3:00 pm and Fridays, 10:00 am Noon.

Catholic Charities

10 Hammond Street, Worcester, MA 01610 (508) 798-0191

GED Classes

Contact: Joanne Chester, (508) 860-2228

Services: GED classes for homeless, recently homeless and at risk individuals from

September – June.
Monday – Thursday, 8:30
am 2:30 pm

There is on-site childcare. Transportation is offered yet limited. Computer Instruction also available. These courses are intended for those ages 16 and up. Must contact Joanne Chester (508) 860-2215.

Citizenship Classes

Contact: Bob Cronin at (508) 860-2228
Services: 4 hours per week: $30 fee includes all materials. Held during the day &

evening. Tues. & Thurs., 6:00 pm 8:00 pm, Wed. & Fri. 9:00 am 10:00 am

Registration: Registration is free, walk in or call for an appointment. Call (508) 860- 2228 for the citizenship classes and (508) 860-2215 for the GED. Agency follows the Worcester Public Schools schedule. Enter any time. Works with people on their level. Registration is ongoing.

Food Pantry

(508) 860-2237
Services: Food distribution Monday – Friday, 11:30 am 2:30 pm

Catholic Charities, Leominster office

(Also serves Fitchburg, Gardner area)
196 Mechanic Street, Leominster, MA 01453

(978) 840-0696; info@ccworc.org

Catholic Charities  – North Massachusetts

Lynn and Gloucester

(781) 593 – 2312.

Services: rent payment assistance, free food, mortgage help and payment assistance, rental deposit assistance, or electric, heating, water, and gas bill payment assistance in Essex County. There is also free general legal aid and advice, immigration/naturalization  services, teen parent/pregnant teen education programs, parenting/family support groups and day camps, and pregnancy counseling.

Cedar Street Family Clinic

340 Main Street, Suite 775, Worcester, MA 01608
(508) 752-1331
Services: They provide counseling to individuals, couples and families, the children must be older than ve years old. They also provide home-based counseling and medication management. This program also offers psychological testing, medication evaluations. There is a psychiatrist that can prescribe medication monthly. Group counseling is also available.

The Cesar Street Family Clinic also provides a Men’s Group, which should be starting in April. Please call them for more information.

Payment: Accepts, Mass Health (all types), Fallon, Blue Cross /Blue Shield, United, Harvard/Pilgrim, Tufts, Beacon Health Strategies, Nhbd. Health Plan.

Catholic Social Services

Fall River: 1600 Bay Street, Fall River, MA

(508) 674-4681-12

New Bedford: 

59 Rockland St, New Bedford, MA 02740


This is a HUD Housing approved Housing Assistance agency. They may be able to provide housing assistance.

Housing assistance programs include:

  • Fair Housing Pre purchase Education Workshops
  • Financial Management
  • Budget Counseling
  • Mortgage Delinquency and Default Resolution Counseling
  • Non-Delinquency Post Purchase Workshops for Homeowners
  • Pre purchase Counseling
  • Pre purchase Homebuyer Education Workshops
  • Predatory Lending Education Workshops
  • Rental Assistance Housing Counseling
  • Services for Homeless Counseling

We can also assist by speaking the following languages:

  • English
  • Portuguese
  • Spanish

Center for Human Development

(Formerly Child and Family Service)

55 Cedar Street, Worcester, MA 01609
(508) 753-1260

Call 1-800-232-0510 or (413) 737-1426
ext. 135 or ext. 151 for new intakes
between 9:00
am 4:00 pm.
Services: The Center for Human Development provides patients with counseling for adults, children and families, children must be 3 or older. Home visits are available. They will help clients with substance abuse evaluations and counseling. In addition they run a domestic violence group. An Early Intervention Program for developmentally delayed children under 3 years old is also available.

There is a Vietnamese speaking clinician available. In addition to Russian and Spanish interpreters.

Payments: There is no sliding fee schedule at this clinic. Mass Health is accepted along with Mass Behavioral Health Plan and the Children’s Medical Security Plan.

Center for Living & Working, Inc.

484 Main Street, Suite 345, Worcester, MA 01608 (508) 788-0350
TTY: (508) 798-0360
VP: (508) 762-1164

Contact: Krista Rancourt, (508) 762-1165 (video phone)

Transition to Adulthood Program (TAP)

Services: Preparing disabled youth to transition to the community and have greater independence. Services are available in English yet, interpreters can be provided if needed for certain languages.

Through this MRC state-funded program CLW provides IL services to Chapter
766 eligible youth to prepare them for transition to adult services. Participants
are between the ages 14–22 and may have a significant disability of any type. The goal of the TAP Program is to prepare youth with all disabilities, including physical, cognitive, sensory or emotional limitations, for their transition to the community and greater independence through the adult human services system.

Eligibility and additional information: This is a free service program. All youth between the ages of 14–22 who have a significant disability of any type
are eligible.

For additional information please visit us at: http://www.centerlw.org

Support Groups

Types of Groups: In addition to the Transition to Adulthood Program, the Center for Living & Working, Inc. also has a support group for deaf parents called Dead Parenting Group.

Services: Support group for deaf and hard of hearing parents at no cost Transportation and childcare is available if requested ahead of time.

Eligibility and Scheduling: Must be a deaf or hard of hearing parent. Must call for

dates of program.

Center For Recovery

300 West Main Street, Northborough, MA 01532
(508) 713-4672
Specialties: Substance abuse recovery, sexual addiction, eating disorders

Central Massachusetts Housing Alliance

6 Institute Road, Worcester, MA 01609 (508) 752-5519
Fax: (508) 752-5009

Services: counseling on tenant and landlord rights and responsibilities, eviction procedures, code violations, and security deposit law.

Homeless Prevention Center

Services: Families receive emergency assistance, food and help with budgeting skills to prevent homelessness, while others find useable, wearable clothing at the Catholic Charities boutique.

Parents and children find emergency shelter and transitional services at Catholic Charities Youville House and at the Little Brown House through Catholic Charities partnership with St. Mary’s Parish.

Central Massachusetts Recovery Learning Community

209 Shrewsbury Street Worcester, MA 01604  (508) 751-9600
Fax: (508) 751-9601

Services: offers peer-support groups. Meetings are frequently straight-up Peer Support: people coming together to discuss experiences, challenges, symptoms or whatever else comes to mind. Other meetings approach recovery through other channels, helping peers with any aspect of life from Aromatherapy to Zen. Examples include Computer Literacy, Creative Writing, Yoga and more.

These meetings help peers with extreme emotional/mental experiences on many levels. They give us a reason to get out of bed when we’re having a hard time doing so, and a place to go when we need one. They ground us in the “here and now” and give us new ways with which to express ourselves by engaging us in creative activities (drumming, writing, knitting, etc). Most importantly, they provide a network of emotional support, simply by bringing us together.

The RLC holds meetings in locations all throughout Central Massachusetts, in hospitals, community centers, book stores, churches–any place that has opened its space for use of the community.

Our physical home, sometimes referred to as our Resource Connection Center, also hosts numerous meetings throughout the week.

Central Mass Recovery Learning Community

209 Shrewsbury Street Worcester, MA 01604

South Asian Center

484 Main Street, Suite 400, Worcester, MA 01608

Southeast Asian Teen Support and Youth effect

Services: This program runs an after school program for teens in the community.

Contact: Andrew Le, (508) 791-4373

Hours: After School for youth Monday – Friday, 2:00 pm 6:00 pm

Eligibility/Payment: In order to participate in this program you must be between the ages of 13–19 years old. This program is free of charge.

Centro Las Americas

11 Sycamore Street, Worcester, MA 01608 (508) 798-1900 ext. 221

ESL Classes

Services: ESL Classes Food Pantry

(508) 798-1900, ext. 237
Services: Food distribution on Wednesdays, Thursdays, and Fridays

9:00 am 12:00 pm
Centro Las Americas – Great Brook Valley Pantry

176 Tacoma Street, Worcester, MA 01605 (774) 823-3722

Food Pantry

Services: Food distribution Wednesday – Friday, 1:30 pm 4:30 pm Channing House (Willis Center)

21 Catherine Street, Worcester, MA 01605 (508) 755-8088
Hours: 24 hours a day, every day of the year

Transitional Housing Programs

Services: The Channing House is a half-way house that focuses on the habilitation of clients with substance abuse and mental health issues. They o er long term and short term treatment.

Visit http://treatment-facilities. findthebest.com/l/16931/Channing-House for more information.

Substance Abuse

Services: Channing House is a treatment center in Worcester, Massachusetts that focuses on mental health and substance abuse services by providing substance abuse treatment and halfway house services. The programs offered are designed for men and DUI / DWI offenders.

Payment forms including self payment are accepted.

Child Care Resources

799 W. Boylston Street, Worcester, MA 01606 (508) 856-7930

Hours: Mondays, Tuesdays, Thursdays and Fridays, 7:00 am 4:30 pm;
Wednesdays, 7:00
am 6:00 pm
Services: The Child Care Resources (CCR) Program at Seven Hills provides resource and referral services to assist families in locating affordable, quality child care programs, and to:

  • Ensure families have access to high quality information, resources and referrals to meet their child care needs.
  • Educate families on the cost, quality and availability of early education and out of school time care.
  • Promote provider development and support, with ongoing access to training and technical assistance. Children’s Friend 20 Cedar Street, Worcester, MA 01609
    (508) 753-5425
    Intake Dept.: (508) 753-5425 (SKG 8-10), (SKG 11-12), (DBT)
    (508) 856-7373, (School Age Mothers)
    (508) 753-5425, Karen Ludington, Johanna Sagarin (Garriage House) (508) 753-5425, Debbie Giza (Adoption parent group)
    Services: Our clients are children and families whose lives have been affected by difficulties including abuse, neglect, family instability, death, substance abuse, and mental, emotional and physical problems. We help them through the provision of the highest quality of services designed to meet the mental and emotional needs of children and strengthen families.Children’s Friend provides:
  • high-level professional mental health services
  • adoption and related services
  • training and education, including parenting skills that enable young parents to nurture their children appropriately
  • early childhood education
  • grief support
  • These services are provided through our four major programs:
  • The Carriage House, A Center for Grieving Children and Families
  • The Ellsworth Child and Family Counseling Center
  • Adoption and Family Services
  • School Age Mothers (SAM) Program Support Groups Group Types: Social Skills Group for 8–10-year-olds, Social Skills Group for 11–12-year-olds, DBT (dialectical behavior therapy) groups, School Age Mothers, Carriage House (grief support group), Adoption parent group Services: All services provided in English only. Transportation not available for any of the programs except Age Mothers program. Mothers in the School Age Mothers program must obtain a bus pass. Social skills group for children ages 8–10. Must call for meeting times and dates. No transportation or childcare available. Social Skills group for children ages 11–12. Must call for meeting times and dates. No transportation or childcare available. Adoptive Parent Group does not have specific meeting times. It is based on interest. Eligibility: Varies by program. Most programs are age specific. Social skills groups are for kids 8–10 or 11–12, while School Age Mothers program is for pregnant and young mother registered in the Worcester Public Schools. Carriage house is for children ages 3–18 while Adoption parent group is for any adoptive parent or caregiver. Citizens Energy Heat Assistance Programs 88 Black Falcon Avenue, Suite 342, Boston, MA 02210 1-877-JOE-4-OIL
    Website: http://www.citizensenergy.com/assistance-programs

Services: The Oil Heat Program offers free heating oil to people in financial need who can’t afford to pay their heating bills. Each eligible household is allowed a one-time delivery per heating season of 100 gallons of home heating oil for free.

Eligibility: You are eligible if you have a financial hardship and need help paying your heating bills. There are no citizenship requirements. You do not need proof of immigration status.

How to Apply

Applicants must call 1-877-JOE-4-OIL (1-877-563-4645) to apply for the program.

  1. Applications are not available online.
  2. A customer service representative will take some preliminary information over the phone.
  3. The applicant will receive an Income Verification Form by mail.
  4. The applicant must fill in their income, sign and return this form.
  5. For qualified applicants, a voucher for oil will be sent to their home. The customer is responsible for contacting their approved dealer and scheduling a delivery.
  6. Our Program only approves a one time delivery of 100 gallons per household.

Child & Family Services – Emergency Mental Health Services

543 North Street, New Bedford, MA 02740

Emergency Services Child & Family Services: (508) 984-5566

Emergency Services Crisis Center Child & Family Services: (508) 996-3154

Services: Emergency Services offers assessments and interventions to children and adults who are in a crisis situation. Interventions with children ages 0-20 can occur at any location including homes with Emergency Services involvement for up to 8 hours the first day and an additional 6 days of support as needed. Outreach for children ages 0-20 is provided 24/7.

City Clerk – Worcester

City Hall, Room 206, 455 Main Street, Worcester, MA 01608
(508) 799-1121, Fax: (508) 799-1194
Email: clerk@worcesterma.gov
Hours: Monday, 8:45 am 5:00 pm; Tuesday–Friday, 8:45 am 4:15 pm

Services: Birth certificates, Marriage Licenses, Voter Registration

The City Clerk is elected by the City Council and is the keeper of the City records entrusted to his care. The Clerk, when requested, attests to the validity of City records. These include records of birth, marriage, death, residency, ordinances, City Council actions, voter and business registration and many others.

In addition, the City Clerk acts as the Clerk of the City Council by preparing the agendas for their meetings and those of the Standing Committees of the City Council. The Clerk’s signature is required for all actions of the City as to orders, ordinances and appropriations.

Finally, the City Clerk provides operational and administrative support to the Board of Election Commissioners.

Clark University

950 Main Street, Worcester, MA 01610 (508) 793-7711


Contact: Contact Jeannie at (508) 793-7794, and ask for ESL classes

Services: ESL classes are available in the fall and spring. They meet two times a week for a total of ve hours a week and 68 hours for a semester. Students have a choice of a Monday and Wednesday or Tuesday and Thursday classes.

Classes hours are 9:30 am noon, 1:30 pm 4:00 pm, 6:30 pm 9:00 pm
Summer day classes meet Monday – Thursday, 9:00 am 12:00 pm, 1:00 pm 4:00 pm Summer evening classes meet two times a week, 6:00 pm 9:00 pm

Registration: ESL classes start August – December. Spring Semester starts in January. May call any time to get on list. There is a fee to the services available. Community student fee available. Otherwise, $425 for two, 5-hour classes
per week,

a total of 68 hours.


358 Shrewsbury Street, Worcester, MA 01604 (508) 438-0144
Bethann Morton (Pre-natal Class)
Janet Child (Abortion Recovery)

Joyce Morse (Parenting Class)

Support Groups

Group types: Abortion Recovery Support Group, Pre-natal Classes and Parenting Classes.

Services: No childcare or transportation provided for any of the programs.

Abortion Recovery Support Group: provides assistance with abortion recovery for females and males. Pre-natal classes: one to one pre natal classes provided at no cost to you. Parenting Classes: A Christian curriculum based parenting class.

Eligibility and Scheduling: Must call to make an appointment. Must call for
days and times, but usually groups meet on the third Monday of every month, 11:30
am 1:00 pm. All programs are free. ARSG program is available to men and women in need of abortion recovery assistance. Pre-natal classes are available to expecting mothers while parenting classes are available to any Worcester parent. Must call for meeting information regarding all the programs.

Clinical and Support Options – Satellite

491 Main Street, Athol, MA 01331 (978) 249-9490

Substance Abuse

Services: Clinical and Support Options offers substance abuse treatment that includes psychotherapy and counseling for depression and other mood disorders, anxiety, adjustment disorders, trauma, behavioral problems, identity issues, family and relationship conflicts, substance abuse and ways to manage the stress of everyday living. There are driver alcohol education classes (DAE) and DUI second o ender aftercare treatment. Clinical and Support options also offers Early Recovery groups for substance abuse treatment focused on relapse prevention and harm reduction and the START intensive outpatient treatment program aids those in the early phases of sobriety and recovery from substance abuse.

Eligibility: For MBHP clients only. Clinton Adult Learning Center

150 School Street, Clinton, MA 01510 (978) 365-4226

GED and ESL Classes

Services: GED Preparation: Monday and Wednesday, 6:00 pm 9:00 pm; Evening ESOL classes: Monday and Wednesday, 6:00 pm 9:00 pm; Morning ESOL classes: Tuesday and Thursday, 9:00 am 12:00 pm. Child care is offered in the evening only.

Registration: Call for registration information.

Common Ground Resource Center

(SMOC Headquarter)

7 Bishop Street, Framingham, MA 01702 (508) 620-2690

Community Builders of Plumley Village East

16 Laurel Street, Worcester, MA 01608 (508) 770-0508

GED and ESOL Classes

Services: GED & ESOL classes are available.
ESOL: Monday & Wednesday, 6:00
pm 8:00 pm GED; for Spanish Speakers: Tuesdays &

Thursdays, 6:00 pm 9:00 pm
Registration: Ongoing registration. Registering is fee and GED and ESOL classes are

FREE. GED starts in September. ESOL classes will mostly likely start in October. *Services are only for Plumley Village Residents

Community Action, Inc.

3 Washington Square, Haverhill, MA 01830

(978) 373-1971

Services: clothing, shelter, food, income and health and medical care. The non-profit community action agency provides clothing, food, and information of Massachusetts and federal government program and advocacy for tenants. Counselors will offer services to clients requesting assistance with utility companies to maintain services. Administers EFSP funds, Gazette Santa (holiday program), and Coats for Kids in the wintertime.

Service Areas: Haverhill, Lynn and throughout Essex County

Community Legal Aid

405 Main Street, 4th Floor, Worcester, MA 01608 (800) 649 2718

76 Summer Street, Fitchburg, MA 01420
Services: offers legal advice and representation to clients with domestic violence, divorces, child custody, mental health and disability issues, denied benefits, welfare and public benefits as well as housing discrimination.

Community Service Agency

3057 Acushnet Avenue New Bedford, MA 02745

(508) 990-0894

Services: facilitate access to, and ensure coordination of, care for youth with serious emotional disturbance (SED) who require or are already utilizing multiple services or are involved with multiple child-serving systems (e.g., child welfare, special education, juvenile justice, mental health) and their families.

Mental Health Clinic

1061 Pleasant Street New Bedford, MA 02740

(508) 996-8572

  • Adult Behavioral Health Services
  • Child Behavioral Health Services
  • School-Based Counseling Services
  • Mixed Population
  • Safe and Successful Youth Initiative (SSYI)

Child & Family Services | Fall River

66 Troy Street Fall River, MA 02720 (map)

(508) 676-5708

  • Adoption Journeys
  • Adoption Services
  • Adult Behavioral Health Services
  • Child Behavioral Health Services
  • In-Home Therapy (IHT)
  • Parent Mentor
  • Therapeutic Mentoring (TM)
  • Young Parent Support (services Fall River and New Bedford areas) (YPS)

Child & Family Services | North Street

543 North Street New Bedford, MA 02740

(508) 996-3154 | (877) 996-3154

  • Adult Behavioral Health Services
  • Child Behavioral Health Services
  • Community Based Acute Treatment (CBAT)
  • Community Crisis Stabilization (CCS)
  • Emergency Services (Crisis Center)

Child & Family Services | Cape Cod

100 Independence Drive, Unit 8 Hyannis, MA 02601

(508) 778-1839

  • Adoption Journeys
  • In-Home Therapy (IHT)
  • Mental Health Services
  • Parent Mentor
  • Specialized Adoption Services
  • Therapeutic Mentoring (TM)

Lower Cape Cod Outreach Office

466 Main Street (Route 28) Harwich Port, MA 02646

(800) 576-9444

Child & Family Services | Plymouth

202 South Meadow Unit 5B Plymouth, MA 02360

(800) 469-9888

  • Emergency Services (ES)

Child & Family Services | Merrimack Valley

439 South Union Street (Suite 203B) Lawrence, MA 01843

(978) 687-5852

  • Adoption Journeys
  • Adoption Services

Child & Family Services | Florence

  1. O. Box 60006, 140 Pine St Suite 12, Florence, MA 01062

(413) 320-4680 | (800) 972-2734

  • Adoption Journeys

Child & Family Services | Waltham

395 Totten Pond Rd, Ste 204, Waltham, MA  027451

(781) 444-1042 | (800) 972-2734

  • Adoption Journeys

Child & Family Services | Worcester

330 SW Cutoff, Ste 101, Worcester, MA  01604 (map)

(508) 459-2339 | (800) 972-2734

  • Adoption Journeys

Community Teamwork 1 Lowell

167 Dutton St, Lowell, MA 01852

(978) 459-0551

This is a Non Profit Organization that provides Transitional Housing. Review the details below:

Fees may apply for this Transitional Housing resource. Contact Community Teamwork 1 with the contact information we provided to get full details. Oftentimes you can apply for sliding scale fee payment or other options if you are low income. You will need to speak with them to see if you qualify.

Comprehensive Assessment Rehab

& Education Center

26 Cedar Street, Worcester, MA 01609
(508) 754-8780
Services: This program provides assessments, individual, group & family counseling for persons ages 10 and older. They provide help with anger management. Specialized assessments, male groups and individual counseling. They also help sexual abuse survivors, providing groups of adolescent and adult male survivors. Help is also available to sexual addicts with specialized assessments, group and individual treatment. Lie detector services as needed. Services are also available for substance abuse with Specialized evaluations, supervised collections and individual treatment. Client must be active in AA/NA recovery groups.

Dangerous assessments are specialized assessments for youth involved with school incidents or youth and adults before the Court.

Services are also available for divorce mediation meetings which will result in a fair and equitable dissolution of a marital union.

Payments: Major insurance are accepted including PPO and Century. Fees are on a sliding schedule.

Community Healthlink, Inc.

72 Jaques Avenue, Worcester MA 01610

(508) 860-1000 / Intake: (508) 421-4411

Counseling and Assessment Clinic of Worcester, fillC

255 Park Ave Suite 804 Worcester, MA


51 Union Street, Suite G02, Worcester, MA 01608 (508) 756-5011


Services: They provide services for individual, adolescent & family counseling. Group counseling is available. Therapeutic mentoring is available, along with in home therapy and in home behavior therapy services. There is a Community Support Program and Medication Assessment and Management. You must have a referral from your therapist to be eligible for these. There is a Nurse Practitioner on Staff.

Substance abuse counseling is offered at Union Street.
Payments: MassHealth (MBHP, BMC Healthnet, NHP and Network Health) and Fallon Community Health Plan.

Consumer Credit Counseling Service of Southern New England

(866) 889 – 9347

Services: Receive foreclosure counseling and debt reduction from this non-profit. CCCS provides homeowners and people in debt with confidential financial counseling. Services offered to clients include assistance with budgeting and money management, mortgage delinquency, debt management programs, foreclosure and housing counseling, and consumer education.

Crozier House – Catholic Charities

10 Hammond Street, Worcester, MA 01610
(508) 798-0191
Emergency Hours: Open 24 hours a day, every day of the year

Services: The Cozier House is a rehab center focusing on alcohol and substance abuse issues. They provide long term sober living treatments. While in the program participants must work or volunteer. There are special groups and programs for men. No special language services are available. Payment assistance is offered on a case by case basis. For more information on these services, must call (508) 797-6727.

Eligibility: Adult males, 18 years of age or older. Must work or do volunteer service while in program. Most clients have a referral from a Detoxification program.

Substance Abuse

Services: Substance abuse treatment available.


Danvers People to People food pantry

12 Sylvan St, Danvers, MA 01923

(978) 739 – 4188

Services: Provides food to people who need help. There is also a soup kitchen, free holiday meals or hygiene products, and other assistance around hunger prevention in Essex County.

Daybreak Emergency Shelter for Men and Women

19 Winter St, Lawrence, MA 01843

(978) 975-4547

Emergency Shelter for Men and Women.

Allows up to 40 guests. 30 men allowed and 10 women allowed.

Services Provided: Counseling; AA meetings; 2 meals/day (lunch in-house for people w/ medical problems); clothing when available; Spanish; handicap accessibility; on-site clinic; day programs; transportation; limited storage facilities.

Must be over 18 years old. 9pm curfew.

Daybreak Shelter provides temporary shelter, up to thirty days, for homeless men and women over the age of eighteen. It is one of the last “Wet” shelters in the state, meaning we allow individuals under the influence of alcohol or substances to stay, though we do not allow alcohol or substances to be brought onto or used on our property. The Shelter is open from 5:00 PM on a first come, first served basis, to 8:00 AM each day. Breakfast and dinner are served each day.

Department of Children and Families (DCF)

(Formerly DSS)

Worcester East Area office

121 Providence Street, Suite 200, Worcester, MA 01604
(508) 929-2000, Fax: (508) 754-9803
Services: Strive to protect children from abuse and neglect and, in partnership with families and communities, ensure children are able to grow and thrive in a safe and nurturing environment.


  • Adolescent Services
  • Adoption/Guardianship
  • DomesticViolence
  • Foster Care
  • Housing Stabilization
  • Family Support & Stabilization

Coming Home MetroWest, Central, and Western Massachusetts

Dismas House of Massachusetts, Inc.

Out of Home Placements

Department of Children and Families (DCF) – New Bedford Site

98 North Front St. New Bedford, MA 02740

(508) 910-1000

Services: The Department of Children and Families (DCF) is charged with protecting children from abuse and neglect and strengthening families.

Department of Developmental Services (DDS)

24 Southbridge Street, Worcester, MA 01608 (508) 792-6200
Fax: (508) 792-2223
TTY Phone: (508) 792-7781

Services: The Department is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

Department of Mental Health

Central office
25 Staniford Street, Boston, MA 02114
1-800-221-0053 – Information and Referral Line
TTY: (617) 727-9842
Email: dmhinfo@dmh.state.ma.us
Website: http://www.mass.gov/dm
Services: The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets
policy, promotes self-determination, protects human rights and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers and communities.

Department of Mental Health (DMH) – New Bedford Site

800 Purchase St. New Bedford, MA 02740

(508) 996-7900

Services: The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities.

Department of Public Health (DPH)

Massachusetts Department of Public Health 250 Washington Street, Boston, MA 02108 (617) 624-6000
TTY/TDD: (617) 624-6001

Services: Dedicated to the health and well-being of Massachusetts citizens

 Department of Public Utilities

617 305 3500
Services: Provide lower rates for gas, electricity and telephone for low-income families. Prevent the shutoff of gas of senior households, a low-income family with an infant, someone with a serious illness, or a tenant with utilities included in the rent. Worcester Residents may contact their utility companies directly, or contact the

Department of Public Utilities.
For more information visit their website:


Department of Revenue (Child Support)

Worcester East Area office

67 Millbrook Street, #300, Worcester, MA 01606 1-800-332-2733

Services: The Child Support Enforcement Division of the Massachusetts Department of Revenue (DOR) stands ready to serve you. However, we cannot properly manage your case(s) if you do not keep us up-to-date regarding changes in your situation. It’s very important that you call us immediately if:

  • Your address;
  • Your home or cell phone number changes;
  • You change employers;
  • Your employer’s name, address, or phone number changes;
  • You change your Social Security number;
  • You change your driver’s license number;
  • The court orders a change in your child’s custody arrangements; and/or
  • You receive any new court orders relating to child support. DOR will:
  • Determine what services are available and best suited to establish paternity and establish, enforce and modify a support order.
  • Collect support payments and apply them first to satisfy current support (what’s due that month). If payments received within a month are more that the total due for that month, then they are applied to past due support (except for the collections made by federal tax refund intercept, which must be applied to past due support only).
  • Send child support to every parent or guardian that has a child support order. When one parent is responsible for children who live in different households, support collections may not be enough to pay each child support order in full. In that case, we allocate the payments so that each household receives its share of the collection. We keep track of all unpaid support and use our enforcement services to collect those amounts.
  • Upon request of either parent, review support orders for consistency with child support guidelines and determine if it might be appropriate to ask the court to modify the amount of the child support order and assist in processing requests for modi cation of the order.

Select and implement appropriate enforcement remedies, such as bank levies, tax refund intercepts and credit reporting, to collect overdue support if the case meets our criteria for the enforcement action.

Services Not Available


  • Cannot get involved in visitation, custody or property settlement issues, whether in a divorce action or any other legal proceeding.
  • Cannot provide child support enforcement services directly to you if you are a child seeking support from your parents. Your guardian or custodian, however, may seek assistance from us on your behalf.
  • Cannot pursue criminal enforcement except in extraordinary circumstances. Criminal enforcement is used in specific and rare instances when the District Attorney involved decides to prosecute.
  • Cannot provide legal representation to you or the other parent. A Department of Revenue Child Support Enforcement attorney is not assigned to every case and, when an attorney is assigned, the attorney’s client is the agency, not you or the other parent. You can contact the following organizations for legal assistance Greater Boston Legal Services,Boston Bar Association, and The Massachusetts Bar Association. You might also want to visit the Probate & Family Court Web site at http://www.mass.gov/courts. Here you will find information designed to assist people who do not have legal representation, or who need to learn to navigate the court system.
  • Cannot hire private investigators to determine whether a parent may be failing to report all income.
  • Cannot modify the provisions of an existing court order. The terms of a court order can be modi ed only by a court.
  • Cannot establish or modify orders for spousal support or alimony. We will, however, enforce and collect an alimony order as long as we are enforcing and collecting an accompanying child support order.
  • Cannot enforce orders that are not for a standard amount of money, e.g., orders that call for the payment of a percentage of income. Department of Telecommunications and Cable 1000 Washington Street, Suite 820, Boston, MA 02118-6500
    (617) 305-3580
    Services: The Division is responsible for the enforcement of Massachusetts laws and regulations a ecting residential customers of telecommunications and cable companies in Massachusetts. The mission of the Consumer Division is to protect consumers from unjust practices and to monitor the quality of service provided.

Department of Transitional Assistance

13 Sudbury Street, Worcester, MA 01609
1-800-445-6604 / (508) 767-3100
Website: http://www.mass.gov/eohhs/gov/departments/dta/

300 Howard Street, Framingham, MA 01701 (508) 661-6600/1-877-382-2363 Monday–Friday, 7:30 am 5:00 pm

50 Southwest Cutoff, Worcester, MA 01604

1-877-382-2363/(508) 767-3100

Massachusetts State Supplement Program (SSP)

SSI (Supplemental Security Income) is a federal program of the Social Security Administration that makes monthly payments tofficertain people who are age 65 or older, blind or disabled. Massachusetts adds more money to SSI payments for Massachusetts residents. This is called the State Supplement

Cash Assistance

Transitional Aid to Families with Dependent Children (TAFDC):Transitional Aid to Families with Dependent Children (TAFDC) is a government program that gives cash and health insurance to needy families with dependent children. It is a state and federally funded program which provides cash assistance to families with children and pregnant women in the last 120 days of pregnancy, with little or no assets
or income.


  • Have at least one dependent child under 18 or 19 (including teen parents) OR pregnant women with no children (the child is expected to be born within 120 days of the application).
  • Must meet income and asset limits
  • Be a U.S. citizen or a legal immigrant
  • Live in Massachusetts. Emergency Aid to Elders, Disabled and Children (EAEDC) Emergency Aid to Elders, Disabled and Children (EAEDC) is a Massachusetts state- funded program that provides cash and medical assistance to needy families and individuals who are not receiving TAFDC, SSI, or other similar benefits. Requirements
  • Unable to work due to a physical or mental incapacity which has lasted or will last at least 60 days and meets the Department established medical standards for disability;
  • Over 65 years old and waiting for Supplemental Security Income(SSI) payments to begin;
  • Caring for a child living in the home and not related to the individual;
  • Participating in a Massachusetts Rehabilitation Commission program; or
  • Required to be in the home to care for an incapacitated individual who would have to be institutionalized if someone does not provide the care in the home.
  • Meet income and asset limits.
  • Be a U.S. citizen or a legal immigrant.  

Department of Veterans Services for the City of Worcester

City Hall, 455 Main Street, Room 101, Worcester, MA 01608 (508) 799-1041

Veterans and Their Families

Services: Helps Worcester veterans with immediate financial and medical needs.
It also refers veterans to other organizations that can deal with long-term needs, such as cash assistance and housing. Services provided: ordinary and fuel allowances for everyday living expenses such as food, rent, electric, etc. Dept. of Veterans Services for the City of Worcester also provides provide all encompassing medical coverage such as prescriptions, hospitals, doctors, dentist, eyeglasses and payment of existing hospital insurance and additional referrals to other sources of possible income such as the United States.

Department of Youth Services (DYS)

288 Lyman Street, Westborough, MA 01581
(617) 727-7575
As the juvenile justice agency for the Commonwealth of Massachusetts, the Department of Youth Services promotes positive change in the youth in our care and custody. Our mission is to make communities safer by improving the life outcomes for youth in our care. We achieve our mission through investing in highly qualified staff and a service continuum that engages youth, families and communities in strategies that support positive youth development.

Dismas House

30 Richards Street, Worcester, MA 01603 (508) 799-9389
Hours: Monday – Friday, 11:00 am – 7:00 pm

Transitional Housing

Services: This half way home has been serving the Worcester Community for over 25 years. They assist former offenders in the rehabilitation process. Clients must be sober and have no record of sex offenders or arson. There is a minimum 90 day commitment to participate in the program. In order to gain access to the services provided by Dismas House, potential clients must access the application found online.

Website: http://dismashouse.org/about-us/apply/
Donations Clearinghouse of the Central MA Housing Alliance

6 Institute Road, Worcester, MA 01609
(508) 791-7265 / (508) 752-5519
Hours: Tuesday, 1:00 pm 4:00 pm ; Wednesday, 1:00 pm 4:00 pm ; Thursday, 9:00 am 11:00 am; Friday, 9:00 am 11:00 am

Services: Donated items of furniture and household goods for families and individuals moving out of shelter to permanent housing, victims of re, or those eeing domestic violence, DCF reuni cation and elders at risk

Dress for Success

484 Main Street, Suite 101, Worcester, MA 01608
(508) 796-5660
Services: This international organization helps disadvantaged women by providing professional attire, a network of support and the career development tools to

help women thrive in work and in life. On her initial visit a woman receives a suit appropriate for the industry in which she is interviewing and, if available, accessories. After a woman finds a job she returns to Dress for Success for additional clothing that can be mixed and matched to make several out ts, providing her with the foundation for a professional wardrobe.

Hours: By appointment only, Tuesday–Friday, 9:00 am 2:00 pm


Eastern African Community Outreach

484 Main Street, No. 2, Worcester, MA 01608
(508) 754-1176
Services: Helps connect people with community resources.

East Side Community Development Corporation (CDC)

409 Shrewsbury Street, Worcester, MA 01604
(508) 799-6942
Hours: Monday–Thursday, 8:30 am 4:30 pm; Friday, 8:30 am 1:00 pm

Services: Since 1987, the CDC has sought to correct the major issues that have had a negative impact on its service area, which includes diverse, low-income

neighborhoods. It has done so by developing holistic programs formulated with the direct input of residents, businesses, and community leaders. The CDC strategically invests significant amounts of leveraged resources and much of its own equity into the community in an effort to address a multitude of issues simultaneously. The ability to act decisively and expediently in these matters has enabled the CDC to purchase property inexpensively and to create programs e ciently.

Edward M. Kennedy Community Health Center

Behavioral Health Services

19 Tacoma Street, Worcester, MA 01605
(508) 595 1115
Services: The Community Health Center provides outpatient multilingual psychotherapy and psychiatry services for children, adolescents and adults. There is a pharmacy on site. These services are only available for health center patient only.

Payments: Mass Health all plans are accepted along with Medicare and Medicaid, HSNO, CMSP, Commercial Insurances.

Elder Services of Worcester Area, Inc.

67 Millbrook Street, #100, Worcester, MA 01606 (508) 756-1545
YWCA, 1 Salem Square, Worcester, MA 01608 (508) 756-1545

Toll-Free: 1-800-243-5111
TTY: (774) 312-7291
Services: Our primary goal is to keep eligible elders and younger disabled individuals safe at home for as long as is possible. We do this by providing in home and community services.

  • If you’re over sixty and interested: Contact us by phone or have someone call for you and talk with staff in our Information and Referral Department. (If you prefer you can send us a question by email.) Tell us about your situation. If you are interested in services, then you will be asked some more detailed questions related to your needs.
  • Once the referral is made, one of our case managers will contact you or a designated contact person within the next few days to set up a time to come to your home for an assessment. During the assessment, the case manager will explain our eligibility standards, which include age, income, and level of frailty.
  • If you are eligible to become a client of Elder Services of Worcester Area, the case manager will explain the services that may be bene cial to you. With your input we will develop a service plan. Please visit the website for a complete list of the services we o er with brief descriptions.

Once services begin, your case manager will visit you to check on your status and to make sure that the services are going well. Your case manager is your main contact person for the services and other concerns you may have, and will visit you on a regular, ongoing basis.

Most of our clients pay a relatively small monthly fee based on their income. The income scale was developed by the Massachusetts Executive office of Elder A airs. Clients who have Medicaid coverage are not charged a fee; otherwise, elders pay a graduated fee based upon their annual income. Elders who are caregivers may be interested in Respite services. Respite services are available regardless of income. We suggest that you contact us with any questions. Click here to learn more about Respite services.

Emmanuel Baptist Thrift Store

717 Main Street, Worcester, MA 01610
(508) 756-0009 / (508) 756-5336
Hours: Tuesday–Saturday, 10:00 am 5:00 pm

Services: The thrift store has furniture and clothing.

Emotional Wellness Counseling

3267 Acushnet Ave New Bedford, MA 02745

(508) 995-1400

Employment and Training Resources

1671 Worcester Road, Framingham, MA 01701
(617) 928-0530;
Website: http://www.etrcc.com/
Provides individual training programs and career services such as resume writing and interviewing skills. Accepts referrals from the Department of Transitional Assistance. Provides support for economically disadvantaged clients with financial barriers to employment and provides individual training programs.

EPOCA (Ex-Prisoners and Prisoners Organizing for

Community Advancement)

4 King St, Worcester, MA 01610 (508) 410-7676 / (508) 459-0558


Services: CORI information and referral, assistance with sealing CORIs, leadership development. Ex-prisoners and current prisoners, along with allies, friends and family, working together to create resources and opportunities for those who have paid their debt to society

Epworth United Methodist Church

64 Salisbury Street, Worcester, MA 01609
(508) 752-2376
Website: http://www.epworthworcester.org/medicalservice

Free Health Clinic

The Free Medical Service at Epworth is a clinic open to all uninsured or underinsured adults and children and no appointment or documentation is required.

Services: Physical exams, lab tests, treatment of illnesses, medications, referrals to specialists, physical therapy, nutritional counseling, social services information and other referrals.

Hours: Mondays, 6:00 pm 8:00 pm Accepts: Uninsured, underinsured. Payments: Free / no fee. Language: English.

ESL and GED Classes–Boys and Girls Club

65 Tainter Street, Worcester, MA 01610
Contact: Deborah Gonzalez – call (508) 579-4464 or email dgonzalez@qcc.mass. edu

Services: ESL – Oct. – Dec. (4 hrs. a week); GED preparation, Tuesday – Thursday, 6:00 pm 8:00 pm (12-week program)

Bus passes provided, and Child care details will be provided during the testing dates.

Registration: Required Placement test and orientation sessions for new students. Books & workbooks free.

ESL and GED Classes–Great Brook Valley

180 Constitution Avenue, Worcester, MA 01605 (508) 635-3358
Services: GED classes and ESL classes.

GED classes are available Monday–Friday, 9:30 am 12:30 pm. ESL classes are available Monday, Wednesday and Friday, 9:30 am 12:30 pm.

Classes are free. Advising for next steps and transitions is offered. Registration: Walk-in Registration and Testing to determine class level. *Open only to great Brook Valley residents
Services are free, Services run on the Public School Schedule.

Hours: Monday– Friday, 10:00 am 3:00 pm

Essex County Massachusetts assistance programs

Food banks and pantries – Anyone who needs food, groceries, or perishable items can contact a food bank in Essex County. A number of churches, charities and non-profit organizations distribute food to tens of thousands of local families each and every year. Many of the food banks provide other forms of assistance as well, such as clothing, diapers, baby formula, Christmas meals and gifts, and maybe even limited financial help for bills or other basic needs. Find Essex County food bank locations, and get information on the services they administer.

Holiday help is available from charities and churches. There are also some government supported organizations, such as a non-profit community action agency, which can assist with the following.

  • Christmas – Free toys, gifts, winter hats, boot, gift certificates, and other donate items are passed out.
  • Thanksgiving – Hot meals, including a Turkey, are served to low income families.
  • Easter – Some charities in Lawrence and other parts of the county offer this as well.
  • There are a few places to try for help. Read more on holiday assistance in Essex County.

Household goods, clothes, and seasonal programs are available at clothing banks. If a family does not qualify for free items at those centers, then thrift stores can provide those clothes, furniture and other items at a reduced price. Some of what may be provided from the Essex County non-profit organizations includes free Christmas assistance, winter jackets, general clothing items, and maybe even school supplies. Find Essex Massachusetts clothing centers.

Transportation is also difficult in Essex County Massachusetts. Low income families often need help commuting or free gas vouchers or bus tickets. Seniors need help getting around as well. There are resources, including  free transportation for the disabled, that many of these local agencies can help with.

Ethiopian Dream Center

18 Millbury Street, Unit A, Worcester, MA 01610 Tel/Fax: (508) 762-8085 or (508) 304-8692 Email: info@ethiopiandreamcenter.org Services:

  • Finding Housing and pairing up with Host Families.
  • Assistance in obtaining driver’s license and navigating the complex process of other legal documents.
  • Assistance in finding employment and employment resources.
  • Act as a liaison with state and federal agencies to provide necessary services.
  • O er translation services if needed.
  • Assistance in locating relatives or family acquaintances.


Fairbridge Project 237 Chandler Street, Suite 217, Worcester, MA 01609 (508) 453-4884
Fax: (508) 751-8591
Services: The Fairbridge Project International Incorporated (FPI Inc.) works with the community to improve access to health care, education, economic opportunities and resources that would make life better for new immigrants and refugees particularly those from Africa and living within the state of Massachusetts. Through our services we hope that the new arrivals would easily transition to independent and productive lives. Also, FPI, Inc. works to reduce poverty, illiteracy and public health problems in sub-Sahara Africa. Faith Boutique of Christ Baptist Church 24 Granby Road, Worcester, MA 01604
(508) 799-9101
Hours: First Tuesday of month 10:00 am – 12:00 pm
Services: Free clothing and diapers.

Coming Home MetroWest, Central, and Western Massachusetts

Dismas House of Massachusetts, Inc.

Everyday Miracles Peer Report Recovery Center

25 Pleasant Street

Worcester, MA 01609

(508) 799-6221

Everyday Miracles Peer Recovery Support Center is a recovery-oriented sanctuary anchored in the heart of downtown Worcester. The center opened in October 2008 and welcomed its relocation to a storefront at 25 Pleasant Street, Worcester in November 2009. The Recovery Center provides peer-to-peer recovery support using its volunteer/member force to deliver services.

Everyday Miracles maintains a member-driven schedule Monday – Saturday where recovery- related workshops, trainings, services, meetings and social events are consistently delivered. To date, the center serves approximately one hundred people each day in recovery or friends and family who are concerned with recovery. Everyday Miracles Peer Recovery Center provides a safe environment where shared experience leads to empowerment, respect and a sense of wellness.

Hosted by Spectrum Health Systems, Everyday Miracles succeeds because it offers an environment free of stigma and judgment-free zone that supports members to pursue their own personal growth as they work toward becoming active participants in their community.

Everyday Miracles is funded by the Massachusetts Bureau of Substance Addiction (BSAS)

Faith Boutique of Christ Baptist Church

24 Granby Road, Worcester, MA 01604

(508) 799-9101

Family and Children’s Service of Greater Lynn, Inc.

111 North Common Street, Lynn, Massachusetts, 01902

(781) 592 – 5052

Services: runs the Emergency Financial Assistance Program. This is a so called fund of “last resort” and can help people who have no other options. Call and apply for financial assistance that can be used only after all other entitlement and government funded aid has been exhausted. The agency may provide everything from interest free loans to referrals and other support from FFS.

Depending on funding from the United Way and other agencies, it can provide help for such expenses and needs as utility and heating bills, eviction prevention, utility and heating costs or other emergencies. Food as well as security deposits can also be partially paid learn more on Lynn based Family and Children Service.

Family and Community Resources, Inc.

18 Newton Street, Brockton MA 02301


Services: advocacy, support, individual and group treatment, case management and community education and training.

Family Continuity Programs

17 Mechanic Street, 3rd floor, Worcester, MA 01608
(508) 755-0556
Services: Services include outpatient counseling and psychiatry. Community Based Services through the Mass Health CBHI Initiative (for ages 3–21). These community services include In-home therapy and Therapeutic Mentoring. There is Community Support Program (CSP) – case management program for all ages.

Medical evaluations available. Clinicians are trained in trauma focused cognitive behavioral therapy.

Home-based clinician available who speaks Spanish.

Payments: All forms of Mass Health are accepted. Accepts all private insurances except for Cigna, Aetna and Tufts. There is a waiting list for sliding fee eligibility.

Family Health Center of Worcester

26 Queen Street, Worcester, MA 01610 (First floor)
(508) 860-7700
Website: http://www.fhcw.org/en/HealthServices/WalkInCenter

Free Health Clinic

Services: Sick visits, health insurance assistance, urgent care, social services, dental services.

Hours: Monday–Friday, 8:00 am 7:30 pm; Saturdays, 9:00 am 4:30 pm Accepts: Insured, underinsured, uninsured.
Languages spoken: English, Spanish, others by translation service.

Mental Health Services

Services: The Family Health Center has one psychiatric doctors to prescribe medication. There is a pharmacy on site. This is a Virtual Gateway for persons waiting for insurance.

Spanish & English speaking therapists for children, adolescents & adults.

Payments: MassHealth is accepted in addition to Medicare A&B, Blue Cross / BlueShield – Preferred provider organ, (PPO) with co-pay, Health Safety Net (HSN). There is a sliding fee scale according to income.

Nutrition Support/ Breast feeding Peer Counseling

Services: WIC is a free nutrition program that provides healthy foods, nutrition education, breast feeding support, and referrals to healthcare and other services to Massachusetts families who qualify. WIC stands for Women, Infants and Children.

Contact: Edward M. Kennedy Health Center (508) 853-2904. Plumley Village, (508) 799-9392.

Mill Swan Head Start

(508) 755-4750
Hours: Call for an appointment or walk-in Monday – Friday, 8:30 am 3:00 pm. Open Monday & Wednesday, 8:30 am 7:30 pm and Tuesday, Thursday, Friday, 8:30 am 5:00 pm.

Eligibility: WIC is for all kinds of families: married and single parents, working or not working. If you are a father, mother, grandparent, foster parent or other legal guardian of a child under 5 or a pregnant woman. Mass health standard & DTA recipients automatically qualify.

Fall River Family Center

257 Cherry Street, Fall River, MA 02720

(508) 679-2109

Admission Policy: Families are referred by the Dept. of Housing and Community Development (DHCD)

First Step Inn

175 North Main Street, Fall River, MA 02720

(508) 679-8001

Program providing safe shelter and daily nutritional meals to 20 homeless persons in the City of Fall River daily. Case Management services provide at the Inn connect guests to housing, employment, entitlements, behavioral health, and an array of other services. These services, provided in a safe, comfortable environment, help homeless persons become housed in stable, permanent housing. Guests become engaged in all supportive services needed and as a result, successfully transition into the community and experience housing stability and an improved quality of life.

Admission Criteria

  • 18 years of age or older
  • Homeless in the City of Fall River
  • Willing to submit to search upon entry
  • Must meet HUD’s income guidelines
  • Willing to authorize a CORI check, CORI report must be without warrants
  • Medically and psychologically stabilized


  • Food and nutritional assistance
  • Safe and secure sleeping environment
  • Comprehensive case management
  • Housing placement assistance
  • Psycho-educational groups
  • Assistance with applications to income resources
  • Crisis intervention
  • 12 step meetings, and other AA/NA recovery related activities
  • Residential substance abuse treatment access
  • Outpatient substance abuse treatment access
  • Coordination of emergency and long term psychiatric care
  • Referrals to community-based collateral services, educational opportunities, medical care, domestic violence and other forms of supportive services
  • Discharge and aftercare planning

Fall River Housing Authority

85 Morgan Street, Fall River, MA 02722

(508) 675-3595

Housing authorities provide decent and affordable housing in a safe and secure living environment for low and moderate income residents. Oftentimes they provide section 8 housing choice vouchers for those that qualify for low income housing. Most every housing authority that provides vouchers currently has multi year waiting lists.

Housing authorities also provide low income public housing options that also often have multi year waiting lists.

Family Services of Central Massachusetts

31 Harvard Street, Worcester, MA 01609 (508) 756-4646

Mediation Program

Contact: Ask for Suzanne Aymes (Mediation Director) or Lori Caravalho (Intake Director)

Services: Mentoring for newly trained mediators.

offers free mentoring to newly trained mediators who have completed the thirty (30) hour Basic Mediation Training. Newly trained mediators observe three mediations and co-mediate with a senior mediator three times.

Mental Health Treatment

Services: There is outpatient counseling for individuals, groups & families with children ages 3 & up available. There is also elder counseling and trauma support. Family Mediation services are also available.

Payments: Accepts Harvard Pilgrim & Fallon & Tufts, Blue Cross/Blue Shield(certain types), Blue Care 65. Does not accept Mass- Health, the MassBehavioral Health Plan or the Children’s Medical Security Plan. There are interns available who will see families free of charge.

Children’s Behavioral Health

Offered via various contracted providers


Therapeutic Mentoring Services

Contact: Member Behavioral Health Services 1-888-217-3501 (24 hours, seven days a week)

Services: Therapeutic mentoring program geared to helping children and teens learn new and more effective social skills. Services may be available indifferent languages depending on the provider.

Some children and teens want to get along with others, but need help and practice learning to talk or act in new ways. A Therapeutic Mentor will go with your child to the places where the child has the most trouble and teach him or her new skills, such as better ways to talk or act with other children and adults.

Eligibility: For children under the age of 21 who are on or eligible for MassHealth insurance and who have a mental health diagnosis. Go to: http://www.mass.gov/masshealth/childbehavioralhealth for additional information and eligibility criteria.

Federal Supplemental Educational Opportunity Grant


Website: http://studentaid.ed.gov/contact#call
The FSEOG program is administered directly by the financial aid office at each participating school and is therefore called “campus-based” aid. Not all schools participate.

Eligibility: Priority is given to students already receiving a Pell Grant.

How to Apply: This grant is handled by the financial aid office of the institution you are applying to; therefore there is no formal application process, but please make sure to fill out the FAFSA in order to be considered.

Fitchburg Community Health Center

326 Nichols Road, Fitchburg, MA 01420 Medical: (978) 878-8300
Dental: (978) 878-8100

Hours: Monday and Friday, 8:00 am 5:00 pm; Tuesday–Thursday, 8:00 am 7:30 pm; Saturday, 9:00 am 1:00 pm

Fitchburg Comprehensive Treatment Center

155 Airport Road, Fitchburg, MA 01420   978 627 4182

Fitchburg Housing Authority

50 Day Street, Fitchburg, MA 01420 (978) 342 5222

Fitchburg Learning Center, McKay Campus School

67 Rindge Road, Fitchburg, MA 01420
(978) 665-3433
Services: Morning ABE, Pre-ASE and ASE Classes, Evening ESOL classes

Footsteps – Alcohol & Drug Free Housing / Sober Housing

7 Woodland Street, Worcester, MA 01610 (508) 469 5104

Substance Abuse

Services: Footsteps offers alcohol & drug Free Housing (Sober Housing). Framingham Adult ESL+

Fuller Middle School,
31 Flagg Drive, Framingham, MA 01702
(508) 626-4282
Free ESL courses
See class schedule and more information:

Framingham Housing Authority

One John J. Brady Drive, Framingham, MA 01702 (508) 879-7562
Website: http://www.framha.org/

Framingham State University, office of Continuing Education

Dwight Hall 204, 100 State Street, Framingham, MA 01701
(508) 626-4603
Website: https://www.framingham.edu/academics/continuing-education/
Part-time degrees and certificates, professional development and workforce education, English language program etc.

ESL Program

100 State Street, Framingham, MA 01701
(508) 626-1510
Website: https://www.framingham.edu/academics/continuing-education/english- language-programs/

Free Application for Student Financial Aid (FAFSA)

Website: https://fafsa.ed.gov/

Anyone who wants to receive financial aid from an institution must first fill out the FAFSA. It gives the institution an idea of what your expected contribution should be, based on yours and your family’s income. The FAFSA is available in several formats, including online, PDF and paper versions. Most people do the online version.

How to Apply

Log on to the website above and create a profile. Remember to write down your pin number, because it will be very important when you try to access your information in the future.

  • Make sure that you have all the information at hand, before beginning your application. This will make the process much smoother.
  • Even after submitting your application you will have the opportunity to correct errors. Deadlines: The earliest you can submit your FAFSA is January 1st, February 15 is ideal and March 1st is the deadline. Information Required: Information about the student, the student’s dependency status, the student’s parents, the student’s nances and a list of the schools that should receive the results of the FAFSA.

Friendly House, Inc. 36 Wall Street, Worcester, MA 01604 (508) 755-4362, Fax: (508) 793-7800

Pilot Mentoring Program

Contact: Jennifer Lonergan, Program Coordinator, jlonergan@friendlyhousema.org Services: Mentoring for teens ages 13–17.

Geared toward career and college readiness, the program works with at-risk teens ages 13–17 in the Worcester Community.

Registration and other information: There is no cost to participate in this program. Those who wish to participate must complete a registration form and attend a training session. Services are in English, but special arrangements may be made for those who are limited-English or non-English speaking.

Food Pantry

(508) 755-4362
Services: Food distribution on Monday and Wednesdays, 12:00 pm – 4:30 pm and Fridays, 9:30 am – 3:00 pm

Plumley Village Location

16 Laurel Street, Worcester, MA 01608 (508)-757-3801
Food distribution on Tuesday, Wednesday & Friday, 8:30 am – 4:30 pm


Services: Social service workers help families with food, shelter, clothing


GAAMHA Inc. – Pathway House

171 Graham Street, Gardner, MA 01440 (978) 632-4574

Substance Abuse

Services: Pathway house is a six month residential treatment program that provides treatment and recovery from substance abuse for males aged 21 years and older. Participants are required to gain full-time employment and contribute to the cost
of their care on a sliding scale fee. Some of the services offered by Pathway House are: A.W.O.L 12-Step group, one-on-one counseling, didactic group, individualized treatment goals, daily living skills training, interpersonal relationships training, Family Day program, as well as participation in outside AA/NA meetings.

Eligibility: Any sober, drug free adult male substance abuser 21 years of age or older, in need of a structured program of recovery.

Gardner Career Center

25 Main Street, Gardner, MA 01440 (978) 632-5050; http://www.unemploymentoffice.us

Gardner Community Action Committee

294 Pleasant Street, Gardner, MA 01440
(978) 632-8700; gardner-CAC.org
Website: http://www.gardner-cac.org/contact.html

office Hours: Monday–Thursday, 8:304:30 pm; Friday, 8:30 am 4:00 pm Clothing Closet

office Hours: Monday–Thursday, 8:30 am 4:30 pm; Friday, 8:30 am 4:00 pm (978) 632-8700 

Food Pantry Hours: Monday-Friday, 9:00 am – 12:00 pm

Emergency Funds

Provides families and individuals in crisis assistance with emergency needs such as first months rent, one month’s rent to prevent eviction, utility bills with a termination notice and medical prescriptions. Assistance is provided while funds are available. Through this program families and individuals have access to comprehensive case management, advocacy and budget counseling.

Fellowship Table Program

Provides a free nutritious weekly meal at the United Methodist Church, 161 Chestnut Street, Gardner, MA, every Thursday served at 5:00 pm. Transportation to and from the meal site is available at four different locations beginning at 4:15 pm. The meal site is handicap accessible with ample parking and follows the public school schedule.

Provides families and individuals in crisis assistance with emergency needs
such as first months rent, one month’s rent to prevent eviction, utility bills with
a termination notice and medical prescriptions. Assistance is provided while funds are available. Through this program families and individuals have access to comprehensive case management, advocacy and budget counseling.

Food Distribution Program once a month

office Hours: Monday–Thursday, 8:40 am 4:30 pm, Friday, 8:30 am 4:00 pm Food pantry Hours: Monday–Friday, 9:00 am 12:00 pm

Fuel Assistance Program

The CAC is a seasonal satellite office for the Fuel Assistance Program. A representative from Fuel Assistance arrives weekly, while the program is in effect, to accept applications and answer questions regarding the program. Appointment must be made through the Fuel Assistance Agency prior to your visit.

Medical Transportation Program

Provides medical transportation to the elderly and handicap to medical appointments outside of Gardner, extending as far as Worcester. This program runs Monday through Friday with the earliest pick-up time being 8:30 am and the van returned to Gardner by 4:30 pm. Please note that this program books up very quickly, therefore appointments need to be scheduled ahead of time. For the transportation we ask for a donation, this amount varies upon where the appointment is located.

Gardner MWCC Adult Learning Center

444 Green Street, Room 56A, Gardner, MA 01440 (978) 630-9259

Genesis Club

274 Lincoln Street, Worcester, MA 01605
(508) 831-0100
Services: This program is offered for adults 18+ with serious mental illness. It provides employment, education and housing supports following the ICCD Clubhouse model. This program consists of a structured work ordered day with full member participation Monday – Friday, 8:00 am 5:00 pm. Evening and weekend social on Thursday, 5:00 pm 7:00 pm and Saturday, 10:00 am 2:00 pm. It is open to adults 18+ with serious mental illness. The provide assistance with recovery through work, friendships, and contributing to the Club.

Payments: There is no fee, visit the website or call to learn how to become a member.

Genesis Counseling Services

24 Union Avenue, Suite 11, Framingham, MA 01702 (508) 620-2992
Website: http://www.genesiscounselingservices.org/

Girl Scouts (of Central and Western Mass)

81 Gold Star Boulevard, Worcester, MA 01606
(508) 852-7674 OR (508) 653-1070 OR 1-800-462-9100 x3634
Hours: September–June, 9:00 am 4:30 pm (Monday–Friday); 9:00 am 1:00 pm (1st and 3rd Saturday of each month.)

Summer Hours: Monday–Friday, 9:00 am 4:30 pm, Closed Saturdays.

Services: Girl Scouts of Central and Western Massachusetts (GSCWM) is in the forefront of helping girls develop the courage, confidence and character to make a difference in their own lives, in their communities and in the world.

Girls, Inc.

125 Providence Street, Worcester, MA 01604
(508 ) 755-6455 OR (508) 755-9525
Services: For over 98 years, Girls of Worcester has been serving girls ages 5–18 in Greater Worcester by providing research-based curricula, delivered by trained professionals. We equip girls to lead healthy and physically active lives; achieve academically; manage money; navigate media messages; and discover an interest

in science, technology, engineering, and math. Last year we served over 1,800 girls through our facility based and outreach programs.

GLCAC, or the Greater Lawrence Community Action

305 Essex St, Lawrence, MA 01840

(978) 681-4900

Services: mostly provides referrals. Qualified low income families can get support for their basic needs from government benefits such as WIC or the Head Start services. There are also programs focused on energy bills and heating expenses. These are funded by the state of Massachusetts and federal government grants, and can be called upon for either energy conservation or to pay delinquent utility bills.

Other resources include Project SENIOR or child care vouchers. Case managers can offer referrals to food stamps, disability, and similar benefits too. Resources are for families in Methuen, Lawrence, and Andover only. More Greater Lawrence Community Action Council.

Gloucester Housing Authority

259 Washington Street, Gloucester, MA 01931

(978) 281-4770

Housing authorities provide decent and affordable housing in a safe and secure living environment for low and moderate income residents. Oftentimes they provide section 8 housing choice vouchers for those that qualify for low income housing. Most every housing authority that provides vouchers currently has multi year waiting lists.

Good Neighbor Energy Fund (Salvation Army)

640 Main Street, Worcester, MA 01608
(508) 756-7191
Services: Helps Massachusetts residents pay for winter heating fuel and other energy bills. The Fund is for people who are facing a short-term financial crisis and do not qualify for other fuel assistance programs

Eligibility: The Massachusetts Good Neighbor Energy Fund is available to any Massachusetts resident who, because of temporary financial difficulty, cannot meet a month’s energy expense and is not eligible for state or federal energy assistance.

Income for either the prior twelve months or the past month (times 12 months for a total annual gure) must fall between 60 and 80 percent of the state’s median income levels.

How to Apply: You can apply directly at the Salvation Army center.

Website: http://www.magoodneighbor.org/

Good Samaritan Food Pantry

39 Piedmont Street, Worcester, MA 01610 (774) 253-1619

Food Pantry

Services: Food distribution on Tuesday & Friday, 11:00 am 2:00 pm Goodwill Store

25 Park Avenue, Worcester, MA 01605
(508) 752-4042
Hours: Monday–Saturday, 9:00 am 7:00 pm; Sundays, 11:00 am 6:00 pm

Services: Sale of items such as clothing, furniture, and toys. Grafton Job Corps Career Academy

100 Pine Street, N. Grafton, MA 01536 (508) 887-7300

Outreach & Admissions office

61 Harvard Street, 2nd floor, Worcester, MA 01609
(508) 890-1999
Contact: In Worcester, call Dave Tirendi at (508) 890-1999.

Those interested can also call the Grafton center at (508) 887-7398 and ask for Kristy.

Services: GED, drivers’ education and vocational training for youth (ages 16–24). Program is Monday–Friday, 8:00 am 4:00 pm and is mostly residential with a

smaller commuter component for young parents.

Registration: Job Corps is an open enrollment, year-round, education/vocational training program and registration is on-going throughout the year. Job Corps is free for eligible applicants.

Grafton Job Corps – Outreach &Admissions Office

250 Main Street, 2nd floor, Worcester, MA 01609

(508) 890-1999

Services: GED classes and vocational training.

Grandparent Raising Grandchildren

Resources and information for grandparents raising grandchildren, including support groups and legal information: http://www.massgrg.com/massgrg_2019/index.html

Greater Gardner Community Health Center

175 Connors Street, Gardner, MA 01440 Medical: (978) 410-6100
Dental Service: (978) 410-6100

Greater Lawrence Family Health Center

Call (978) 686 – 0090

Services: This community clinic provides primary medical and health care and community medicine for residents regardless of insurance coverage or ability to pay for their medical bills or current programs.

Low cost or free community clinics

Service Areas: Lawrence

Greater Lawrence YWCA – Oasis Project Domestic Violence Shelter

38 Lawrence Street, Lawrence, MA 01840

(978) 682-3039

Domestic Violence Transitional Shelter.

The OASIS Project at the YWCA of Greater Lawrence is a transitional housing service of the YWCA’s domestic violence program. OASIS is a comprehensive program where women with children establish and work towards personal and professional goals so that they may overcome family violence and homelessness to lead safe, self-sufficient lives. Similar in its philosophy and scope of services, the YWCA Residence houses ten formerly battered woman who are homeless who do not have children in their care. OASIS and The YWCA Residence enable women and families to establish a source of income and stability so they can move on to permanent, safe and affordable housing. These residences are more than housing. Participants establish and work towards personal and professional goals while they stabilize their families, employment and emotional well-being. Eligible participants need to meet certain criteria before making an application for an interview. The program coordinator reviews applications before interviews are conducted.

Greater New Bedford Community Health Center

874 Purchase St, New Bedford, MA 02740

(508) 992-6553

The Greater New Bedford Community Health Center is a private, non-profit health care organization governed by a volunteer Board of Directors, representative of the economic, educational, and cultural diversity of our community.

Greendale Head Start

130 Leeds Street, Worcester, MA 01606 (508) 799 3227

Family Literacy and ESL Courses

Services: They o er family literacy and ESOL courses. Both are offered in the morning Monday and Wednesday, 9:00 am 11:30 am.

Registration information: On going and free of charge.

Southeast Asian Coalition

484 Main Street, Suite 400, Worcester, MA 01608 (508) 791-4373

ESL Classes

Services: Free ESL classes

Our night ESL Level 1 and Level 2 classes are on Monday and Wednesday evenings, 6:00 pm 8:00 pm. The morning ESL class is on Tuesday and Thursday mornings, 9:00 am 11:00 am. Placement test needed.

Registration: Free and ongoing registration. Contact the South Asian Coalition at (508) 791-4373 to learn how to register or for more information.

Growth and Opportunities through Applied Learning (GOAL)


Services: The purpose of GOAL is to o er workshops and seminars which are designed to give relevant, accurate and the most recent information available to help small business owners maintain a competitive advantage in today’s economy. The programs are run consecutively throughout the year.

Additional information: Most of these classes are under $40. Website: http://www.mlkj-bec.org/

Guild of Our Lady of Providence Free Medical Program at St.

Bernard’s Church

282 Lincoln Street, Worcester, MA 01605 (508) 798-6818

Free Health Clinic

Services: Adult and pediatric medical care, immunizations, pharmacy assistance, referrals.

Hours: Thursdays, 6:00 pm 8:00 pm Accepts: Uninsured, underinsured Language: English

GVNA Community Services

53 Lunenburg Street, Fitchburg, MA 01420
(978) 345-3050
Food Pantry: Wednesdays, 1:00 pm – 3:00 pm

GVNA HealthCare, Inc.

34 Pearly Lane, Gardner, MA 01440
(978) 632-1230
GVNA HealthCare, Inc. is a not-for-pro t home healthcare agency dedicated to providing quality care to the community, regardless of their ability to pay. We believe that ALL people have the right to the best healthcare possible, whatever their circumstances, and that they deserve to receive that care in the comfort and security of their homes whenever possible


Habit OPCO

155 Airport Road, Fitchburg, MA 01420
(978) 343-6300
ext. 127 / Intake: (978) 343-6300

Substance Abuse

Services: Substance abuse treatment available such as heroine, painkiller, opiate, methadone and Suboxone addiction treatment. There are over 20 program sites. Services include but are not limited to screening/Intake, orientation to Treatment and Patient Education, initial assessment, initial treatment planning and periodic reviews, medication-assisted maintenance and medically-supervised withdrawal, Individual, group, and family counseling services, case management and referral, medical service, and follow-up and discharge planning.

Eligibility and Payment: Anyone facing substance abuse and wishes to obtain help is eligible. Habit OPCO takes over 15 types of insurance.

Harbour House Family Center

713 Shawmut Avenue, New Bedford, MA 02746

(508) 992-6027

Admission Policy: Families are referred by the Dept. of Housing and Community Development (DHCD).

Call (508) 992-6027 or DTA @ 508-646-6200

Harbor House Family Center houses 16 families

Harrington Memorial Hospital-Recovery Services George B

Wells Center

29 Pine Street, Southbridge MA 01550
(508) 765-9167 / Intake: (508) 765-9167
ext. 4222

Substance Abuse

Services: Harrington Memorial Hospital offers substance abuse treatment and Buprenorphine Services. Part of the services they o er are customized initial diagnostic evaluations and treatment recommendations, individual and group therapy, couples and family therapy, dual diagnosis (mental issues coupled with substance abuse), intensive outpatient services, anger management, and Suboxone Treatment Program.

Healthy Families Parent Support Group is for parents who are enrolled in MSPCC Healthy Families Program.

Haven from Hunger

(978) 531 – 1530

The low income, unemployed and working poor can contact The Haven From Hunger program, which operates food pantries, congregate meals/nutrition sites, provides holiday and Christmas meals and thanksgiving meals.

Health Imperatives Violence Intervention & Prevention

24-Hour Sexual Assault & Domestic Violence Hotline


Hector Reyes House

27 Vernon Street, Worcester, MA 01610 (508) 753 4664

Substance Abuse

Services: Substance abuse treatment, halfway house, Buprenorphine services. This program offers in-house medical treatment, along with intensive cognitive behavioral therapy. The program includes a wide range of services such as ESL courses, educational programs for Literacy and GED completion, spirituality support, health Awareness through Physical Fitness programs, nutrition education, and disease management support, access to AA, NA, and other 12 step programs, employment opportunities, with development of labor agreements with local businesses, training in vocational, educational, and social skills. There is a three step process to the program: initial phase, transitional phase, and graduation phase.

Eligibility: The Hector Reyes House is for the Latino population.

Plumley Village NC (formerly Henry Lee Willis Center)

16 Laurel Street, Worcester, MA 01608

(508) 799-6981

Food Pantry

Heywood Family Medicine

266 Main Street, Gardner, MA 01440 (978) 630-5030

Heywood Hospital

242 Green Street, Gardner, MA 01440 (978) 632-3420

Heywood Rehab Center

3368 #69 Pearson Boulevard, Gardner, MA 01440 (978) 630-6900

Highland Baptist Church

19 Cedar Street, Fitchburg, MA 01420
(978) 342-9646
Food Pantry: 2nd & 4th Saturdays of each month, 9:00 am 11:00 am

HOPE Food Pantry

214 Concord Street (Boston Church of Christ Building), Framingham, MA 01702

(508) 848 2400; hopefoodpantry.org

Hours:  Saturday 9:00 am – 12:00 am, First and third Wednesday of each month 9:00 am – 12:00 pm

Hope House, Inc.

1601 Main Street, Leicester, MA 01524 (508) 892-1010 / Intake: (508) 892-1061

Substance Abuse

Services: Hope House offers substance abuse treatment while also providing emergency housing. Buprenorphine services are also available.

Housing Assistance Corporation Hyannis

460 West Main Street, Hyannis, MA 02601

(508) 771-5400

HAC offers a continuum of housing services and solutions that evolve with the changing needs of the community.

HAC provides emergency shelter and homelessness prevention assistance for individuals and families; Administration of the largest housing subsidy in our region; Family self-sufficiency and employment services.

HAC educates, trains and counsels with HAC’s consumer education department; weatherizes and conducts energy rehabs for low-income and market-rate properties; developes affordable housing for seniors, families and individuals; and provides an opportunity to become a homeowner with a full-service nonprofit real estate office.

We serve people of all ages, races, ethnicity and income levels.


India Society of Worcester Free Health Stop

152 W. Main Street, Shrewsbury, MA 01545
(508) 842 3737
Website: http://www.worcesterfreeclinics.org/india-society-of-worcester.html

Free Health Clinic

Services: Physical exams, well visits, sick visits, health insurance assistance, dental services on 1st Wednesday of month

Hours: Wednesdays 6:00 pm 8:00 pm Accepts: Insured, underinsured, uninsured Language: English.

Integrated Treatment Unit

P.O. Box 219, Rutland, MA 01543
(508) 886-4746 Intake: (508) 886-4746
ext. 322

Integrated Treatment Unit

Services: Integrated Treatment Unit is a treatment center in Rutland, Massachusetts that focuses on mental health and substance abuse services by providing substance abuse treatment services. The programs offered are designed for persons with mental and substance abuse disorders, persons with HIV/ AIDS, gays and lesbians, adolescents, and criminal justice clients. When selecting a facility consider their target populations; the better the fit, the better the results. They provide residential long term treatment.

Payments: Payment forms including self payment, medicaid, medicare, and private health insurance are accepted.

Interfaith Hospitality Network

91 June Street, Worcester, MA 01602
(508) 755-2212
FAX: (508) 798-8286
Services: Program staff counsels families to help them identify their needs and develop a comprehensive service plan. The families receive case management, advocacy, assistance in securing housing, employment and other vital services such as obtaining a doctor or health insurance, enrolling in school, day care or counseling. They attend weekly classes on budgeting, parenting and developing employment skills, and they are taught to advocate for themselves and their children. Program guests are required to seek employment (unless receiving disability) or enroll

into school, develop a budget, save money, payoff past due bills and work on the goals of their service plan. Our goal is to provide the guests with the knowledge and skills that they will need to maintain their families in their new homes. Our volunteers provide meals, supplies and grocery gift cards as well as companionship, moral support and encouragement. Volunteers also work in the evening and overnight staffing.

Island Counseling

108 Grove Street, Worcester, MA 01605
(508) 753-3220 For new intakes press
ext. 107
Services: Services available include Group Therapy, Individual Therapy, TMS Therapy, Couples and Family Therapy, Medication Management and Evaluation, Crisis Intervention Services, Educational Groups, Specialized Groups, Couples and Family Therapy, Eye Movement Desensitization(EMDR), Cognitive Behavioral Therapy (CBT), Dialectic Behavioral Therapy (DBT), Therapy Groups: (offered sporadically) Continuing CareGroup, Suboxone Treatment Group. They also do initial Psychiatric Evaluations. Does not o er one-time parenting, psychological sexual abuse or sex o ender assessments Suboxone treatment is available for opiate addictions.

There are Spanish and Arabic speaking doctors on site.

Payments: They accept most forms of private and public insurance like Blue Cross Blue Shield, Cigna, Tufts, Harvard Pilgrim, United Health Care, Fallon, Network Health, Neighborhood Health, Aetna, Magellan, Medicare, MBHP, Mass Health, Tri Care. Sliding Fee payment schedule is also offered.

Support Groups

Group Types: Continuing Care Group, Dialectical Behavior Therapy (DBT), Suboxone Group.

Services: Childcare and transportation not provided. Services provided in English only. Support groups to help those dealing with depression, anxiety, borderline personality disorder or drug addiction.

Continuing Care Group: Open forum to discuss depression, anxiety and other

issues in your life. Do not need to call. Walk-ins welcome. Suboxone Group: Narcotic addiction support group

Eligibility and Scheduling:

Continuing Care Group: Insurance based program that is available to anyone who wishes to participate. The program meets on Monday, Wednesday and Friday, 10:30 am 11:30 am.

Dialectical Behavior Therapy: Insurance based program that focuses on treating people with borderline personality disorder (BPD) as well as chronically suicidal individuals. It combines standard cognitive-behavioral techniques for emotion regulation and reality-testing. Group meets on Tuesdays, 1:15 pm 2:15 pm

Suboxone Group: Open to anyone with a narcotic addiction. Meets on Thursdays, 11:15 am 12:00 pm.

Ivy Child International

35 Beharrell Street, Unit 1265, Concord, MA 01742 (508) 299-7905

Mental Health Provider

Services: Multicultural mindfulness-based programs offered through yoga, meditation and music. offers health education and therapeutic care to children, youth, caregivers and health/medical providers. Individual and group assessments available. All programs are offered in various community centers.

Languages: Multilingual services available. Payment: Accepts Mass Health and Harvard Pilgrim

Visit the website at http://ivychild.org/ or email info@ivychild.org for more information.


Jeremiah’s Inn

1059 Main Street, Worcester, MA 01603 (508) 755-6403

Residential Recovery Services

Jermemiah’s Inn Inc. assists over 100 men each year in making the necessary changes to their thinking and behavior that supports a recovered lifestyle. JI uses the American Society of Addiction Medicine’s (ASAM) criteria to formulate a comprehensive, individual treatment plan with each patient. This evidence-based approach highlights an individuals strengths, while focusing on challenges they may face while working toward their personal recovery goals. Participants contribute $10 per day for program fees which help offset the cost of the program. Residents share rooms, prepare meals, and have access to clothing and toiletries if they are in need.

Eligibility Criteria: 18 years or older. stable medical and mental health status, substance abuse/misuse diagnosis, Massachusetts resident, and willingness to change your life and a desire to remain substance free.

Application and Information:


Website: http://www.jeremiahsinn.com
Jewish Family Services of MetroWest

475 Franklin Street, Suite 101, Framingham, MA 01702 (508) 875-3100
Website: http://www.jfsmw.org/

Jewish Family Services of the North Shore

1430 Main St, Waltham, MA 02451

(978) 741 – 7878

Services: A social services agency that helps people of all religions. Some of the services and assistance programs run include grants, financial assistance for bills and expenses, food pantries, consultation, counseling, referrals and networks to other service providers and charities.

Jewish Family Service of Worcester, Inc.

646 Salisbury Street, Worcester, MA 01609
(508) 755-3101
Services: Outpatient counseling available for adults, children, adolescents, seniors and families. Court approved family mediation is also offered. They operate a “Children Cope with Divorce” Court mandated parent education program.
Guardian and item custody evaluations appointed by the court. They also provide Neuropsychological Assessment and education. Behavioral Medicine, biofeedback is available as well as help with adoption services.

Spanish speaking Clinician available.

Payments: Accepts most insurances including Fallon, Cigna, MassHealth (only MBHP & Fallon), Medicare, UBH, Blue Cross / Blue Shield, Harvard Pilgrim, Tufts, Aetna, and Employee Assistance Programs. Does take Blue Cross/Blue Shield PPO. Accepts the Mass Behavioral Health Plan.

Jewish Family Service – Westborough

45 Oak Street, Westborough, MA 01581

(508) 366 7191

Services: outpatient counseling, family mediation, custody evaluation, neuropsychological assessment

Job Corps

100 Pine Street, N. Grafton, MA 01536
(508) 887 7300
Website: http://grafton.jobcorps.gov/about.aspx
Services: This is a residential educational and job training program in North Grafton, MA. It helps young people ages 16–24 improve the quality of their lives through vocational and academic training. Job Corps uses a career development training approach which integrates the teaching of academic, vocational, employment skills and social competencies through a combination of classroom, practical and based learning experiences to prepare youth for stable, long-term, high-paying jobs.

Eligibility: At risk youth between the ages of 16–24.
Hours: Please call (508) 887-7300 for more information on the hours. Payment: Free of cost

*To apply for unemployment insurance, go to Workforce Central at 44 Front Street, 6th floor, Worcester, MA 01608, or call
(508) 799-1600. You can also call the TeleClaim center at 1-877-626-6800.

Career Training

Services: Grafton Job Corps provides career technical training in several vocational trades. Job Corps is committed to the development of green job training.

John Street Baptist Church

43 John Street, Worcester, MA 01609 (508) 753-4991

Soup Kitchen

Services: This is a local soup kitchen, which serves meals on Saturdays, 11:00 am 1:00 pm. Emergency food distribution is available at the same time.

Food Pantry

Services: Food distribution on Saturdays, 10:30 am 12:30 pm, during lunch meal.


Kids “Feast” (in Salvation Army Post)

640 Main Street, Worcester, MA 01608
(508) 756-7191
Services: The Kids FEAST After school Program serves children ages 6–12 throughout the Worcester Community. This is a free program for all eligible income families. The Program runs Monday – Thursday, 2:00 pm 6:00 pm. We o er homework help and tutoring along with Music, Science, Art, Games & Activities. The Program runs on the same schedule as the Worcester Public School Year.


Lawrence Community Works

168 Newbury St, Lawrence, MA 01841

(978) 685 – 3115

Services: Helps people in low income areas. Resources and programs administered help with home rehabilitation programs, housing counseling, eviction prevention, and mortgage foreclosure assistance.

Lawrence Housing Authority

353 Elm Street, Lawrence, MA 01842

(978) 683-2751

Housing authorities provide decent and affordable housing in a safe and secure living environment for low and moderate income residents. Oftentimes they provide section 8 housing choice vouchers for those that qualify for low income housing. Most every housing authority that provides vouchers currently has multi year waiting lists.

Housing authorities also provide low income public housing options that also often have multi year waiting lists.

Lazarus House Ministries

412 Hampshire St, Lawrence, MA 01841

(978) 269 – 5284

Services: A program known as St. Luke’s Dental and Medical Program provides community clinics in the region. the free center also offers patients free dental care and medical care. The clinic is for those patients who have no health insurance and those who cannot afford to see a medical doctor or dentist.

Learn to Cope

New Worcester Recovery Hospital
309 Belmont Street, Worcester, MA 01605 (508) 738-5148

Support Groups

Services: A peer-led support network for families dealing with addiction and recovery in a family member. Services are provided in English.

Eligibility and Scheduling: Parents, family members, spouses and caregivers with a family member who is addicted to opiates, alcohol, or other drugs are eligible to attend. Meetings begin at 7:00 pm and are held weekly but are subject to change.

Leominster Adult Learning Center

110 Erdman Way, Leominster, MA 01453 (978) 534-1563
Evening ABE, Pre-ASE, and ASE classes

Leominster Career Center/ Employment Links, Inc.

100 Erdman Way, Leominster, MA 01453 (978) 534-1481

Leominster Community Health Center

14 Manning Avenue, Leominster, MA 01453 Medical: (978) 847-0110
Dental Service: (978) 847-0110

Leominster Spanish American Center

112 Spruce Street, Leominster, MA 01453
(978) 534-3145
Basement of SAC office
Hours: Monday and Wednesday–Friday, 9:00 am 1:00 pm

Services: Free English Classes every Saturday Morning, 9:00 am 12:00 pm (noon)

Leona E. Fleming Food Pantry Fitchburg/Leominster CAC

62 Normandy Road, Fitchburg, MA 01420
(978) 342-8617
Food Pantry: Monday and Thursday, 9:00 am 2:00 pm; Tuesday, 11:30 am 4:30 pm; Wednesday, 8:30 am 4:30 pm; Friday, 8:30 am 3:00 pm

Lighthouse Mission Food Pantry

165 Pleasant Street, Worcester, MA 01609 Services: Food pantry

Hours: Every Monday (except the 1st): 11:00 am 1:00 pm
Website: http://www.homelessshelterdirectory.org/cgi-bin/id/foodbank. cgi?foodbank=9306

LIHEAP Fuel Assistance

484 Main Street, 2nd floor, Worcester, MA 01608
Services: The Low Income Home Energy Assistance Program (LIHEAP), commonly referred to as fuel assistance, is a government program to help low-income families and individuals pay their heating bills during the winter.

The amount of fuel assistance you will get depends on your income, your housing status, and your heating costs. Some households qualify for extra help if their heating bills last year were very high. You may also be eligible for weatherization services, heating system repairs, discount utility rates, and Citizens Energy heat assistance programs.

Eligibility: LIHEAP fuel assistance is for low-income tenants and homeowners. Eligibility is based on household gross annual income. If you rent, you may receive fuel assistance even if your heat is included in the rent.

You need to show documentation of income and heating costs when applying.

How to Apply: You may apply any time during the heating season starting November 1. You may apply at the following places: https://hedfuel.azurewebsites.net/

Website: http://www.massresources.org/liheap.html
Literacy Unlimited at Framingham Public Library

49 Lexington Street, Framingham, MA 01702
(508) 532-5574

Email: FraminghamLibrary.org

Literacy Unlimited is a nonprofit organization in the Framingham Public Library and the Morse Institute Library in Natick. It provides free, confidential, one-on- one tutoring for about 400 adult learners in the MetroWest area in basic reading, writing, math, HiSET (GED) preparation, citizenship, and English as a second language. There are also conversation groups and survival English classes. Visit or call the office.

Literacy Volunteers of the Montachusett Area- Fitchburg

Public Library

610 Main Street, Fitchburg, MA 01420
(978) 829-1783
Trained volunteer tutoring and to empower adults for whom English is a second language. Individual tutoring in basic literacy and English.

Literacy Volunteers of Montachusett Area

Fitchburg Public Library

610 Main Street, Fitchburg, MA 01420


Little Store at Urban Missionaries

of Our Lady of Hope, The

242 Canterbury Street, Worcester, MA 01603 (508) 831-7455
Hours: Monday–Saturday, 9:00 am 4:00 pm

Services: Items such as clothing, shoes, books, tools, furniture, household goods.

Loaves & Fishes Pantry

Unitarian Universalist Church of Worcester 90 Holden Street, Worcester, MA 01606 (508) 853-1942 Hours: Tuesday 9:00 am – 3:00 pm, Wednesday 9:00 am – 3:00 pm, Thursday 9:00 am – 3:00 pm and 5:00 pm – 7:00 pm

Food Pantry

Services: Food distribution on the 3rd Saturday of the month, 10:00 am 12:00 pm

Low Income Home Energy Assistance Program (LIHEAP)

484 Main Street, 2nd floor, Worcester, MA 01608 (508) 754-1176

Fuel Assistance

Services: This program is open to those on SSI and Food stamps. As well as families on TANF. They will verify your assets. Those who reside in subsidized housing are not eligible for this program. Please call their number if you are thinking about applying for the program and are unsure about whether you meet the criteria or not.

Website: http://www.massresources.org/liheap-apply.html
Log onto their website for more information about the application process and required documentation.

Lowell Housing Authroity

350 Moody Street, Lowell, MA 01853

(978) 937-3500

Housing authorities provide decent and affordable housing in a safe and secure living environment for low and moderate income residents. Oftentimes they provide section 8 housing choice vouchers for those that qualify for low income housing. Most every housing authority that provides vouchers currently has multi year waiting lists.

Housing authorities also provide low income public housing options that also often have multi year waiting lists.

Lowell Transitional Living Center

189 Middlesex St

Lowell, MA 01852

(978) 458-9888

This is a Non-Profit Organization that provides Transitional Housing. Review the details below:


Fees may apply for this Transitional Housing resource. Contact Lowell Transitional Living Center with the contact information we provided to get full details. Oftentimes you can apply for sliding scale fee payment or other options if you are low income. You will need to speak with them to see if you qualify.

LUK, Inc.

Four Locations

545 Westminster Street, Fitchburg, MA 01420
40 Southbridge Street, 4th floor, Worcester, MA 01608 99 Day Street, Fitchburg, MA 01420
251 Main Street, Webster, MA 01570
1-800-579-0000: contact number for all sites

Main Office #: 987 345 0685

Mental Health, Substance Abuse Services; Counseling

545 Westminster Street, Fitchburg, MA 01420 Monday–Friday, 8:30 am 5:30 pm

LUK Mentoring Program

Services: Free mentoring for youth between the ages of 6–17 in Central MA. Services available in English. Spanish translation is available.

LUK’s one-to-one community-based and site-based programs serve youth ages 6–17 living in the 65 cities and towns of Central MA. Adult volunteer mentors meet with mentees for at least one hour per week for at least one year, provide support through friendship, and focus on improving mentees’ social competencies, academic engagement and performance and preventing and decreasing offenses.

Mentors, youth, parent/guardians are all interviewed and information gathered helps determine who the mentor and youth will be paired with.

All volunteer mentors agree to a background check and attend training before they are matched with a youth.

Eligibility and additional information: Eligible youth are boys and girls ages 6–17.

The majority of youth involved in the LUK Mentoring Program are youth with a learning, emotional or behavioral disability. We also serve youth living in the foster care system.

Any youth who would bene t by having additional adult support may be a part of the program.

The program is provided free of cost.

SAVE Victim Services

Counseling, Crisis Intervention, Referrals, Information, Advocacy, Outreach, Education surrounding victim rights and the judicial system, phone counseling and support groups.

Support Groups

Group Types: Therapeutic support group and support group for parents/guardians of adolescents who are using or in recovery.
Services: Childcare and transportation is available for both programs. Stipends maybe provided when applicable.

Therapeutic support group helps those who have been impacted by an under the influence incident including, but not limited to, the loss of a loved one while the other support group is for those in recovery.

The other support group is for parents and guardians of adolescents who are using or in recovery.

Eligibility and Scheduling: Therapeutic support group is for anyone affected by someone operating under the Influence incident. All ages encouraged to attend. Program is free. Meets on Tuesdays at 6:30 pm (at Southbridge location).

The other support group is for parents & guardians of adolescents who are using or are in recovery from substance abuse. Participation is based on a rolling admission. Program is at no cost to you. Date and times are based on location. Every Thursday, 6:00 pm 7:00 pm (LUK Worcester office), every Wednesday,
pm 7:00 pm (LUK Fitchburg office), every Wednesday, 6:00 pm 7:00 pm (Lowell General Hospital)

Behavioral Health Clinic

Services: LUK Behavioral Health Clinic – Mental Health Services serves youth and families. With Family Counseling, Individual Therapy, Couples Counseling, Expressive Art Therapy, Group Counseling, Psychoeducation Groups, Psychological Evaluations, Medication Management, Psychiatric Consultation, Individual and Family Assessment and Parenting Assessment.

LUK Behavioral Health Clinic also helps with Substance Abuse. The Moving
On Program – Uses the evidence-based Motivational Enhancement Therapy/ Cognitive Behavioral Therapy, an effective treatment of youth. CLYR (Continuous Learning for Youth in Recovery)

Using the evidence-based Adolescent Community Reinforcement Approach/ Assertive Continuing Care, an effective home-based recovery support and treatment service for youth. CRAFT (Community Reinforcement and Family Training) – an evidence-based support group for parents of youth in recovery. In addition they provide Substance Abuse Evaluations and Outpatient substance abuse treatment.

Spanish & Portuguese capacity for some programs.

Central Massachusetts Child Trauma Center provides evidence-based trauma- focused treatments for youth ages 0–18 including Trauma Focused Cognitive Behavioral Therapy, Child Parent Psychotherapy, Attachment, Self-Regulation, and Competency Therapy, and Cognitive Behavioral Therapy for Trauma in Schools. They also do training in trauma-focused evidence-based treatment for youth ages 0–18 and training in trauma-informed services.

Children’s Behavioral Health Initiative Services division provides In Home Therapy. An intensive therapy for a youth and family to treat the youth’s behavioral health needs and assist the family as they support the youth in the home. Therapeutic Mentoring is also available and consists of 1:1 coaching and support for youth

to learn social skills, and better ways to interact with other youth and adults. Finally In Home Behavioral Services assist youth and family with specific problem behaviors that get in the way of everyday life.

Victim Services operates the STEP Program, which provides therapeutic services, advocacy, and outreach for individuals (and their friends/families) who have been impacted by an under-the-Influence accident.

Languages: Spanish, Cantonese, Thai, French, French Creole, and Polish capacity .

Payments: Accepts various insurances, including the following MassHealth products: MBHP, Neighborhood Health Plan, Beacon, Network Health, Fallon, Medicaid, Limited Blue Cross/Blue Shield and Tufts, Children’s Medical Security Plan. There is limited funding available for uninsured/underinsured for substance abuse treatment. Private pay with sliding fee scale available. CLYR Program is grant funded through DPH and SAMHSA.

The Victims Services is free for individuals who have been impacted by an under- the-Influence accident.

Transitional Living Program (TLP)

TLP is available for young people between the age of 16 and 21 who are homeless or at risk of homelessness. Services include case management, job-skill training, legal service and linkages with GED/high school courses.

Maternity Group Home

Maternity Group Home is available for pregnant and parenting young people between the ages of 16–21 throughout Worcester County who are homeless or at risk of homelessness. Services include case management, linkages with high school/ GED/ Continuing educational services, job skill training, housing applications etc.

Basic Center Program provides Emergency shelter for youth under 18 years old. Services include transportation to shelter, access to health care, public schools, counseling, meals, case management etc.

Lutheran Social Services

14 East Worcester Street, Suite 300, Worcester, MA 01604
Toll Free 877-500-8263 or (774) 243-3900
Services: Resettlement services, basic needs, and legal advice (including help with citizenship forms) for refugees and immigrants.

ESOL Classes

51 Union Street, Suite 222, Worcester, 01608
(774) 243-3900
Contact: Monica Bond, (508) 754-1121 ext. 440, mbond@lssne.org

Services: ESOL, web-based practice of essential skills and assistance for entering in other programs such as Pre-GED.

ESOL classes (Literacy to Advanced Levels) Tuesdays, Wednesdays & Thursdays: 9:00 am 12:00 pm

LSS’s Adult & Community Learning Center Program integrates employability skills, college & career readiness skills in all ESOL Classes, and offers WEB-based practice of skills essential to entering Pre-GED/GED Programs.

Registration: Registration for September, 2013 begins August 26, 2013. Classes are funded to be available Sept. – June at no cost to you. Enrolling Every Monday (except holidays), 1:00 pm 3:00 pm.

Everyone is always welcomed!

Lynn Economic Opportunity, Inc.

156 Broad Street, Lynn, Massachusetts

(781) 581 – 7220 Ext: 283

Services: runs the LEO Fuel Assistance. This service provides heating assistance through federal and state of Massachusetts fuel assistance program. Many other programs are run as well, as follows.

  • Head Start and Family Child Care Center help children in Essex County.
  • Emergency grants can help with rent, and this service also offers legal support.
  • LEO runs low income apartments in the region.
  • They also help underemployed Essex County families as well as immigrants access employment. Find more details on increasing income from work from home jobs.

Many other resources are also available for income qualified residents. The address is, , or more on Lynn Economic Opportunity assistance programs.

Service Areas: in Lynn, Lynnfield, Nahant, Saugus, Swampscott and Wakefield


Main South CDC

875 Main Street, Worcester, MA 01610 (508) 752-6181
Contact: Robyn Johnston

Public Housing

Hours: Monday – Friday, 9:00 am 5:00 pm

Services: This organization helps individuals with rental and home ownership opportunities. Main South CDC aims to create affordable housing. Currently accepting applications to rent one, two, and three bed room apartments.

Map Academy

11 Resnik Road Plymouth, MA 02360


Services: a new public charter school located in Plymouth, designed to provide a free option to students that want or need something different than the traditional high school.

Maria Luisa de Moreno International Foundation

90 Madison Street, Suite 300, Worcester, MA 01608
(508) 753-0600
Services: Provided in English and Spanish. Child supervision is available.
Maria Luisa de Moreno International Foundation provided Spanish/English Naturalization support. Naturalization classes are offered in English or Spanish.

Eligibility and Scheduling: Anyone is eligible. Must call to set up an appointment.

Mass 211

Dial 211


Hours: Monday–Friday, 8:00 am 8:00 pm
Services: Free statewide confidential information and referral help line

Mass 2-1-1 is an easy to remember telephone number that connects callers
to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 2-1-1 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies. It is available 24 hours a day, 7 days a week, and is an easy way to find or give help in your community.

Massachusetts Substance Abuse Information and

Education Helpline

The Massachusetts Substance Abuse Helpline c/o Health Resources in Action
95 Berkeley Street, Suite 208, Boston, MA 02116
Email: helpline@hria.org

Fax: (617) 292-5085
Services: provides free and confidential information and referrals for alcohol and other drug abuse problems and related concerns.

The Helpline is committed to linking consumers with comprehensive, accurate, and current information about treatment and prevention services throughout Massachusetts. Services are available Monday – Friday, 8:00 am 10:00 pm and on Saturday and Sunday, 9:00 am 5:00 pm. Language interpreters are always available.



Massachusetts Department of Higher Education – office of Student Financial Assistance 454 Broadway, Suite 200, Revere, MA 02151
(617) 391-6070
The MASSGrant program provides need-based financial assistance to undergraduate students who reside in Massachusetts and who are enrolled in and pursuing a program of higher education in any approved public or independent college, university, school of nursing or any other approved institution furnishing a program of higher education.

Eligibility: In order to be eligible for MassGrant you must t the following criteria: 1. Have an Expected Family Contribution (EFC) between $0-$5081.

  1. Be a permanent legal resident of Massachusetts.
  2. Be a United States citizen or eligible noncitizen.
  3. Be enrolled full time (at least 12 credits or its equivalent).
  4. Be enrolled in a certificate, associate or bachelors degree program.
  5. Not have received a prior bachelors degree or its equivalent.
  6. Be in compliance with Selective Service Registration requirements.
  7. Be eligible for Title IV financial aid, not be in default of any Federal or State loan or owe a refund on any previously received financial aid.
  8. Demonstrate Financial aid need as determined by the Federal Methodology need analysis criteria.
  9. Be maintaining satisfactory academic progress in accordance with institutional and federal standards.

How to Apply: The first step, like many of the other grant programs, is to fill out the FAFSA. You must submit your FAFSA application before to May 1st to be considered for MassGrant.

MassHealth Transportation Program

Services: MassHealth members who need non-emergency transportation to
and from medical appointments may be eligible for free transportation services. Eligible members who use public transportation can get reimbursement for their transportation expenses. Eligible members who need dial-a-ride services can get van or taxi service free of charge.

Your health care provider must fill out a Prescription for Transportation (PT-1) authorizing your need for transportation services. Your health care provider can fill out the PT-1 online, or send or fax a paper form. The form must be submitted by someone who is authorized to prescribe medications. For urgent requests, your health care provider can call MassHealth for verbal authorization.

For urgent requests your health care provider should call MassHealth at 1-800- 841-2900 and ask for a verbal PT-1 authorization. Your provider must follow up by submitting an online or paper PT-1.

MassHealth will process your request within five days.

Mass Legal Help

MassLegalHelp.org is one of three statewide websites that make up the Massachusetts Legal Websites Project. The project is a collaborative effort of the civil legal aid community of Massachusetts. We are funded by Massachusetts

Legal Assistance Corporation.
Other websites included in this project are:

  • MassLegalServices.org offers resources about legal issues facing lower income Massachusetts residents to advocates and social service professionals; and
  • support to other legal services programs across the state with their websites. The mission of MassLegalHelp.org is to improve access to justice for low income and disadvantaged persons through innovative use of the Web. We are working to connect, support, and educate advocates and the general public. The content of the website is written by people within the legal services community. Website: http://www.masslegalhelp.org/ Mass Rehab Commission 359 Main Street, Worcester, MA 01608
    (508) 754-1757
    Services: MRC’s Vocational Rehabilitation Program assists individuals with disabilities to obtain and maintain employment. This includes work evaluation and adjustment services, assessment of technology, such as customized computer programs for persons with physical or sensory disabilities, job counseling services, and medical and therapeutic services.
    It also works with employers to open more opportunities for its clients, educating the employers about the benefits of a diverse work environment. The Vocational Rehabilitation Program is mandated and regulated by the federal government while being administered through state government. Eligibility: Service is available to persons suffering from a disability. A referral is required along with an MRC Orientation, which is held every Wednesday at 10:00 am in their conference room. Website: http://www.mass.gov/eohhs/consumer/disability-services/vocational-rehab/ vr-area-offices/worcester.html MassSAVE 1-866-527-7283
    Services: MassSAVE offers energy tips and information about free home energy assessments, energy-saving products, and loans, rebates, and other incentives for energy-saving home improvements.
    To access services must go to the MassSAVE website http://www.masssave.com/ .

McLean Center at Fernside

162 Mountain Road Princeton, MA 01541
1-800-906-9531 Intake: (978) 464-2141
Services: The program offers concurrent treatment for addiction and other psychiatric disorders, such as depression and anxiety. Guided by the exceptional clinical care and innovative addiction research at McLean Hospital, the McLean Center at Fernside aims to help adults recover from addiction, maintain abstinence, and gain the insight and skills needed for a full recovery and a life free from drugs and alcohol.

The program offers expert individualized treatment and rehabilitation that includes comprehensive diagnostic evaluation and on-going treatment by an addiction psychiatrist with five-day-a-week availability, along with individual and evidenced-based group therapies, including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT) provided by highly trained clinicians.

Their comprehensive mind and body rehabilitation program includes yoga, mindfulness, individualized fitness programs, general health education, and expressive art and music therapies. Collaboration with referring providers, family education and support, and extensive aftercare planning are also included in the overall addiction treatment plan.

Merrimack Valley Catholic Charities

599 Canal Street 6th Floor West, Lawrence, Massachusetts, 01840, (978) 685-5930

70 Lawrence Street, Lowell, MA, 01852, (978) 452-1421

A couple of offices operate in the region, and low income people in need of assistance from Lowell, Lawrence, Haverhill, and surrounding communities may apply for assistance. A diverse range of services is offered, including so called Basic Needs Services. This includes emergency free food, fuel, rent, gas bill, mortgage, and utility assistance, among other resources. The offices of the Essex County Catholic Charities are.

MetroWest Free Medical Program

First Parish Church, 110 Edgell Road, Framingham, MA 01701 General: (508) 656-0834
Vision Appointments: (508) 656-0885
Women’s Health Appointments: (508) 656-0834

By Appointment only; check the schedule here:


The MetroWest Free Medical Program offers free medical care to those who
are uninsured and underinsured the MetroWest communities. The program connects with volunteer health care providers, educators, interpreters and other volunteers to make these services possible at our evening locations in Sudbury and Framingham. We speak English, Portuguese, and Spanish.

MetroWest Legal Services

63 Fountain Street, Suite 304, Framingham, MA 01702
(508) 620-1830 / 1-800-696-1501
Website: http://www.mwlegal.org/
Free legal services to low-income clients from 36 area towns. They handle housing evictions, domestic violence, and government bene t appeals, and they represent children with special needs. They do not handle criminal cases or lawsuits.

Portuguese and Spanish translators.

MetroWest Mediation Services

600 Cocord Street, Framinghan MA 01702
(508) 872-9495
Website: http://www.metrowestmediationservices.org/
Impartial assistance in resolving serious disputes arising out of personal, family, social, and business relationships. Separation and divorce mediation also available.

MetroWest Regional Transit Authority

15 Blandin Avenue, Framingham, MA 01702
(508) 935 2222

Dial a Ride: 508 820 4650
MWRTA office Hours: Monday–Friday, 8:00 am 4:00 pm (508) 935-2222

Mind Matters Monthly TV Series

Mind Matters is a local TV show designed to discuss topics related to behavioral health issues. A new topic is discussed each month. The videos can be viewed via the DCTV Channel 18 website, or you can watch on DCTV Channel 18 in the Dartmouth area.

MLK Business Empowerment Center

237 Chandler Street, Worcester, MA 01609
(508) 756-6330
Services: Participants are provided with one-to-one consultation service. The staff is composed of business counselors, all the consulting staff has an MB degree and valuable business experience, who can provide participants with relevant and accurate business advice. Consultation services are tailored to the individuals’ time table and goals. We realize that most pre-venture business planning can be a timely process. By following the business plan template clients are educated in the areas of business entity declaration, federal and state tax enrollment, product and service development, market analysis, understanding competition and differentiation, forecasting and setting accurate sales goals, human resource issues, understanding financial documents such as cash ow statements, balance sheets and income statements, and risk analysis.

Mobile Market – Greater New Bedford

Greater Boston Food Bank partners with community health centers to bring fresh produce to low-income working families. Mobile Markets offer fresh produce from July – October at health centers in your community.

Greater New Bedford Community Health Center hosts the Mobile Market for the Greater New Bedford area.

Mobile Market – New Bedford North/South and Wareham

Greater Boston Food Bank partners with community health centers to bring fresh produce to low-income working families. Mobile Markets offer fresh produce from July – October at health centers in your community.

United Way of New Bedford hosts the Mobile Markets for New Bedford North, New Bedford South, and Wareham.

Montachusett Opportunity Council: Fitchburg Community

Connections Coalition

76 Summer Street, Suite 210, Fitchburg, MA 01420 (978) 829-0163

Montachusett Home Care Corporation (MHCC)

Our mission is to assist elders and disabled persons to remain safely in their own homes through the provision of in-home and community based services designed to prevent unnecessary nursing home placement.

Mosaic Cultural Complex

41 Piedmont Street, Worcester, MA 01610 (508) 963-3878
Brenda Jenkins

Support Groups

Mosaic Circles Groups: Father’s Circle, Peace Circle and the Trauma Circle.

Services: Non-critical support system for men. Helps men recently released from prison and others redirect their lives. Helps them with family reunification and provides mentoring. Services are provided in English and Spanish. Childcare is available sometimes, but transportation is NOT available.

Eligibility and Scheduling: Men only – age 17+ can attend the Mosaic Circles. Program meets on Saturdays at 4:00 pm.

Mt. Carmel Outreach Ministry

24 Mulberry Street, Worcester, MA 01605

Food Pantry


Family Counseling Center
108 Belmont Street Worcester MA, 01602
(508) 753-2967
Services: They are Children’s Behavioral Health Initiative Services for eligible children under the age of 21 years, such as In-Home Therapy, Russian, and Albanian speaking available and Therapeutic Mentoring, Spanish-speaking available. Majority of counseling services are provided within the home. The clinicians are trained in TF-CBT, in working with traumatized children and issues around attachment.

There is support available for military families. Sexual Abuse Treatment and Trauma Services (VOCA) are also available.

There is a Parent Support Group Workshop for non-O ending Caretakers with children who have been either abused or traumatized in the Fall and Spring.

Psychiatry available for ongoing clients in addition to young parent support.

Payments: Accepts various insurances including the following MassHealth Products: MBHP, Medicaid, Neighborhood Health Plan, Network Health, Fallon and Boston Medical Center. Limited BC/BS and Tufts Insurances.

Support Groups

Group Types: Support Group for Teen Girls, Support Group for Caregivers when a Child has been a Victim of Abuse, Healthy Families Parent Support Group.

Services: Transportation and childcare is available for Healthy Families Parent Support Group but not for the other two support groups.

Support groups are for girls who have undergone abuse or neglect, for the parents or caregivers of children who have been abused and for parents who are enrolled in the MSPCC Healthy Families Program.

Eligibility and Scheduling: Support Group for Teen Girls is intended for girls ages 12–16, who have experienced the trauma of sexual abuse, physical abuse, emotional abuse, and/or neglect. This program is FREE and meets on Thursdays, 4:30 pm 6:00 pm. Program starts on 3/6/2014 and runs for 8 weeks.

Support Group for Caregivers is for all non-o ending caregivers, including biological/foster/(pre)adoptive parents, grandparents, and/or other adults in a care-giving role. This service is free. Program meets on Thursdays, 9:30 am 11:00 am or on Thursdays 4:30 pm 6:00 pm. Program starts on 3/6/2014 and runs for 8 weeks.

Multicultural Wellness Center

44 Front Street Worcester, MA 01608
(508) 752-4665
Services: Individual, Family and Group Therapy are available. They provide
help with Adolescent Issues. They provide psychological, parenting and other assessments. In-home services (CBHI) are available. Therapeutic Mentoring available. They also run a Community Support Program and psychiatry and mediation management. There is an emphasis on Culturally Centered Counseling: African American, Caribbean, Latino & Biracial.

Spanish, Creole, French, Japanese, Russian and African (multiple languages) speaking clinician.

Payments: Accepts Mass Health, Self pay and some private insurance. Accepts MassBehavioral Health Plan, Network health, Fallon, Neighborhood health plan, BMC & Blue Cross/ Blue Shield as well as Harvard Pilgrim.

Support Groups

Services: Services are provided in English and transportation/childcare is not provided. Balancing Life and Recovery support group is an insurance based support group for those in recovery.

Scheduling: Program meets on Tuesdays, 2:00 pm 3:30 pm

The Mustard Seed

93 Piedmont Street, Worcester, MA 01609 (508) 754-7098

Soup Kitchen

Services: Meals at this food pantry are served Monday–Saturday, Winter hours, 4:00 pm 6:30 pm, and 5:00 pm 6:45 pm in the summertime. On Sunday meals are reserved at 12:00 pm.

Food Pantry

Services: Food distribution on the third Friday of the month, 4:00 pm 5:00 pm for individuals.


NAMI Mass Compass

The Schrafft Center 529 Main Street, Suite 1M17 Boston, MA 02129


The NAMI Mass Compass is operated by peers and family members who have dealt with these issues first hand. Navigators are available to answer a wide range of questions and refer to NAMI support & education programs and other community resources

National Alliance on Mental Illness (NAMI)

529 Main Street, Suite 1M17 Boston, MA 02129


NAMI Massachusetts has an 18-member all-volunteer Board of Directors. The Board is composed of NAMI Mass members with a diversity of lived experiences and professional backgrounds. They set the budget, establish policies, and provide guidance around NAMI Mass programs and priorities.

National Grid and NSTAR

1-800-322-3223 1-866-315-2496

Fuel Assistance

Services: These two programs serve primarily residential customers. To be eligible you must have a balance of at least $300 that has been past due for more than
60 days. If you previously participated in this program you are eligible. When calling please make sure you are the costumer on record and qualify for public assistance. Finally the service must be active. If you have any questions about your eligibility or any of the critics listed above please call their number and ask about arrearage programs.

Neighbors Closet at Christian Community Church

108 Beacon Street, 2nd floor, Worcester, MA 01610
(508) 304-6023
Services: Provides new refugee families and families in an emergency crisis situation with clothes, house hold items, and furniture free of charge as needed and upon availability of items (by referral).

New Bedford Community Connections Coalition

NBCCC was established in 1995. We are one of twenty two coalitions across Massachusetts that is federally funded through the Department of Children and Families. Our mission is to facilitate the organization of comprehensive family support systems in the neighborhoods of the City of New Bedford while promoting a community centered child welfare best practices approach within the DCF system.

New Bedford District Court

75 North 6th Street New Bedford, MA 02740


New Bedford Housing Authority

134 South Second Street, New Bedford, MA 02740

(508) 997-4800

Office Hours: Monday – Friday 8:30 a.m. – 4:00 p.m.

We recommend you call your local housing authority for low cost and affordable housing options along with finding area resources for affordable housing options and locations for area shelters in their area.


New England Prison Ministries Inc. Lowell

27 Fleming St, Lowell, MA 01851

(978) 458-1721

This is a Non Profit Organization that provides Transitional Housing. Review the details below:

The goal of New England Prison Ministries is that every prisoner released in New England be welcomed into the community with:o A safe place to live; o Help re-establishing their lives; o Connection with a church family; and o Structured programs of Christian encouragement and discipling.

Fees may apply for this Transitional Housing resource. Contact New England Prison Ministries Inc. with the contact information we provided to get full details. Oftentimes you can apply for sliding scale fee payment or other options if you are low income. You will need to speak with them to see if you qualify.

New Hope, Inc.

91 Prescott Street, Worcester, MA 01605
(508) 753-3146
Services: New Hope is a 501 (C) (3) non-profit organization whose mission is “Ending Domestic and Sexual Violence in Our Community”. While some programs serve only domestic or sexual violence survivors, New Hope is a dual mission agency which addresses both issues together. Since domestic and sexual violence are often intertwined, our clients bene t from the full spectrum of programs
we o er, allowing them to receive domestic and sexual violence services all in one place.

We o er a wide range of services which combine crisis intervention, violence prevention, life transition and self-sufficiency opportunities, while promoting behavioral and systemic changes to reduce violence at the individual and community levels.

Toll-Free, 24-Hour Confidential Hotline

Our trained hotline specialists assist callers with crisis intervention, risk assessment, and safety planning. Callers are also provided with information about New Hope’s services and other community resources to address domestic and sexual violence.

Our hotline is also available to family members, friends, neighbors and co-workers who may be concerned about someone they know that may be a survivor of domestic or sexual violence.

Emergency Shelter

We provide women, men, and children safe haven in New Hope’s two confidential emergency shelters. While at the shelter, clients receive crisis intervention, counseling, economic literacy training, financial advocacy and case management, including a housing plan.


Dedicated to supporting both groups and individuals, trained counselors work with children, adolescent, and adult survivors of domestic and sexual violence.


Advocates stationed in seven district courts and one probate court assist individuals with obtaining restraining and harassment orders. These advocates are located in Attleboro, Dudley, East Brook eld, Milford, Taunton (District and Probate), Westborough and Uxbridge. This program is partially supported by the Massachusetts office for Victim Assistance (MOVA) through the 1984 VOCA grant from OVC, OJP, US D.O.J.

New Start Transitional Living Program

The Transitional Living Program (TLP) assists families with securing individual apartments, which they live in for up to 18 months. While in the TLP, these families pay their own utilities and contribute toward the rent, which helps them to
build credit and economic independence. New Hope also assists these clients by providing counseling, job-training, budget management, a housing plan and other life skills to transition towards self-sufficiency in the aftermath of violence.

Community – Based Advocacy

Community advocates assist individuals with finding resources to enhance their safety while staying in their home community. Local assistance aims to minimize future risk and prevents the need to ee to shelter.

Supervised Visitation

Located at the MJ Leadenham Center in our Worcester office, supervised visitation is provided to non-custodial parents due to a prior history of domestic or sexual violence. staff model healthy parenting skills with these adults while they visit their children in a safe, monitored and nurturing setting.

Housing Stabilization

Our housing stabilization program provides individuals with funding for rent, utilities, or other costs necessary for providing stable, reliable housing which was jeopardized as a result of domestic or sexual violence.

Civilian Police Advocate

Our civilian advocate in the Attleboro Police Station provides individuals with services such as crisis intervention, safety planning, and assistance with the criminal justice system.

To inquire about our domestic violence services, please call our Toll-Free, 24- hour hotline at 1-800-323-HOPE (4673).

Newton Square Counseling Center

338 Highland Street, Worcester, MA 01602
(508) 752-5880
Services: Individual, couples and family counseling available. Help with grief and loss issues, physical and sexual abuse, anxiety, depression & stress management.

Alcohol and Drug Counseling offered. EMDR Specialist available for individuals 15 years and older.

Payments: Accepts most major insurance.

Next Step Home Homeless Shelter

506 North Main Street, Fall River, MA 02720

(508) 674-2788

The First Step Inn shelter serves homeless men and women in Fall River who meet the following criteria:

  • 18 years of age or older
  • Homeless in the City of Fall River
  • Willing to submit to a search upon entry
  • Willing to authorize a CORI check, CORI
  • report must be without warrants
  • Alcohol and drug free
  • Medically and psychologically stabilized

Services Provided:

  • Guests at the shelter are required to engage in case management meetings which result in the development of a Three Phase Individual Service
  • Plan designed to identify issues and refer guests to needed services. Guests in the First Step Inn receive the following services:
  • Food and nutritional assistance
  • Safe and secure sleeping environment
  • Comprehensive case management
  • Housing placement assistance
  • Psycho-educational groups
  • Assistance with applications to income resources
  • Crisis intervention
  • 12 step meetings, and other AA/NA recovery related activities
  • Residential substance abuse treatment access
  • Outpatient substance abuse treatment access
  • Coordination of emergency and long-term psychiatric care
  • Referrals to community–based collateral services, educational, medical care, domestic violence, and other forms of assistance
  • Discharge and aftercare planning

Noah Shelter – Homeless Shelter for Men and Women

77 Winter Street, Hyannis, MA 02601

(508) 778-5255

NOAH is a 55-bed emergency homeless shelter for male and female individuals who can prove Cape Cod residency for at least 6 months (off-Cape or pregnant get 1 night only).

Policies must be adhered to, including being clean and sober (random breathalyzers & urine tests are administered), and surrendering cell phones, meds, & lighters upon entry.

Guests line up at 4pm, receive a bed and meal, and must be out at 7:30am.

Various specialists and meetings are on site, including housing, employment, health, NA and AA, Recovery, Day Center, and more.

North Central Human Services

P.O. Box 449 Gardner, MA 01440
(978) 632-9400
Services: This center offers substance abuse treatment and Buprenorphine services. Payments: Payment forms including self payment, medicaid, medicare, state insurance (other than medicaid), private health insurance, and military insurance are accepted.

North Shore Community Action Programs, Inc.

119 Rear Foster Street, Building, 13, Peabody, MA 01960

(978) 531 – 0767

Services: An option known as the Housing Assistance Program (HAP) helps people who are facing an eviction or foreclosure. They offer counseling, information on government programs, and grant programs. Learn more on Massachusetts foreclosure programs.


Oasis House

9 Chadwick Street, Worcester, MA 01605 (508) 860-1175
Contact: Father Madden

Hours: 24 hours a day, seven days a week.

Transitional Housing

Services: A variety of programs from transitional housing for individuals suffering with mental health issues to food pantry services.

The clinic is open every Wednesday, 8:00 am 11:00 am.

They also operate a soup kitchen Monday – Friday, 7:00 am 11:00 am. Their food pantry is exclusively for residents in the 01604 zip code and is operated Monday, Wednesday and Friday, 11:00 am 1:00 pm. They also operate a Clothing center at 40 Vernon Street, Tuesday and Thursday, 10:00 am 12:00 pm (noon).

Call the number above if you have any questions about the scheduling of their programs.

Odonata Psychotherapy and Retreat Center

3229 Cranberry Highway Buzzards Bay MA 02532


Services: Odonata Psychotherapy provides both individual and group therapy for a variety of concerns depending on the needs of each client.

Orthodox Food Center

St. Spyridon Cathedral
102 Russell Street, Worcester, MA 01609 (508) 791-7326

Food Pantry

Services: Food distribution on Saturdays, 10:00 am 12:00 pm Our Father’s House

53 Lunenburg Street, Fitchburg, MA 01420
(978) 345-2256
Emergency/ Transitional Shelter for men and women over 18

55 Lunenburg Street, Fitchburg, MA 01420 (978) 345-3050

Permanent Housing for Homeless Men in Recovery

4 Leighton Street, Fitchburg, MA 01420 (978) 400-5284

Transitional Housing for Women in Recovery (Elizabeth House)
76 Mechanic Street, Fitchburg, MA 01420
(978) 343-5724


Parents Helping Parents

108 Water Street, Watertown MA 02472  (617) 926 -5008
1-800-632-8188, 24 hours a day hotline

Support Groups

Group Types: Hotline and in support group.

Services: Support for parents and guardians who may feel frustrated or isolated
in their parental role. Parent support and share experiences and get support and encouragement from other parents. Support group services given in English only.

Hotline services are available in any language. Hotline is for parents who may not be able to go to in person support group or need emergency support.

Eligibility and Scheduling: For parents feeling frustrated, overwhelmed, anxious, or isolated in their role as a parent or guardian.

Partial Hospitalization and Day Treatment Program

340 Main Street, Suite 819, Worcester, MA 01608
Services: Include the Partial Hospitalization Program, Intensive Outpatient Addiction Program and the Structured Outpatient Addiction Program. Day treatment is also available.

Contacts: Randy Dupell, Intake Liaison, (508) 752-3969 ext. 1211; Tara Carloni, Intake Liaison, (508) 752-3969 ext. 1208; Julie DiLeo, Program Director, (508) 752-3969 ext. 1203

Hours: Monday – Friday, 8:30 am 4:30 pm
Eligibility/Payment: This program is for adults male and females age 18+ with

mental illness. Insurance based payment.

Passages (Adult)/ Motivating Youth Recovery Program (Youth)

12 Queen Street, Worcester, MA 01610
(508) 860-1244
Services: This program helps adolescents ages 13–18 that are struggling with substance abuse issues. MYR provides a comprehensive assessment within 72 hours of admissions. Their team is composed of psychiatrists, masters level clinicians, registered nurses and counselors. They provide the patients with daily activities, and group and individual sessions. The treatment is tailored to meet the needs of the individual adolescents. They set medical, psychological, family and social goals to help stabilize the adolescent.


Services: Their trained substance abuse treatment specialists work with individuals or families and significant others to achieve an alcohol/drug-free lifestyle; improve educational or vocational functioning; improve social/familial functioning; and reduce illegal behaviors. staff are Master’s level clinicians and certified alcohol

and drug counselors. The clinics are located in Worcester and Leominster. Services include: assessment; crisis intervention; health education; individual, group, couples, and family counseling; medical/psychiatric consultation; referral and after-care planning; self-help groups; and treatment planning.

Payments: Accepts Commonwealth, Care Free Services, Health Safety Net (free), Medicare, and HMOs: BMC Health Net, MBHP Partnership, Neighborhood Health Plan, Network Health, United Behavioral Health

Pathway’s Counseling Services

284 County Street New Bedford, MA

(774) 628-0001

Pathways Family Shelter, SMOC

248 Edgell Road, Framingham, MA 01701 (508) 879-5047

Pathways for Change, Inc.

(Formerly Rape Crisis Center of Central MA)


588 Main Street, Worcester, MA 01608 285 Nichols Road, Fitchburg, MA 01420 1-800-870-5905 (English) 1-800-223-5001 (Spanish)

Contact Persons

  1. Barbara, (508) 852-7600 ext. 234 (Monday – Friday,
    9:00 am – 5:00 pm),
    (978) 343-5683; Fitchburg ( Thursday, 9:00 am – 5:00 pm by appointment only)
  2. Heidi Sue, (508) 852-7600 ext. 238 (Monday – Friday, 9:00 am – 5:00 pm)

If either Barbara or Heidi Sue is unavailable, please leave message on their confidential voicemail.

Support Groups

Group Types: Sexual Assault survivor groups (Healing Circles). Multiple/Various groups/ topics for: All survivors and non-o ending family, friends, partners of Rape Survivors, Adult Survivors of Childhood Sexual Abuse/Incest; Teen; College Age; Latino/a (Spanish Speaking) Men; LGBT (adult and youth), Healing Through Creativity (varied survivor experiences), Deaf Survivors, and any all individuals regardless of race, ethnicity, ability, sexuality, gender or economic status.

Services: All services are free and given in English, Spanish or ASL. No childcare or transportation is provided. Support group services are provided to sexual assault survivors and non-o ending family. Some programs are geared towards specific groups such as adults, teen, Latino population and deaf survivors.

Eligibility and Scheduling: Anyone who is a sexual assault survivor and non- offending family/friends are eligible for the support groups offered. Must call to inquire about meeting times.

Any questions please email bworthington@centralmasspfc.org or call (508) 852-7600 ext. 112.

Pearl Street Cupboard & Café

(United Way of Tri-County)

46 Park Street, Framingham, MA 01702
(508) 879 2063
Pantry Hours: Monday, 9:00 am 1:00 pm; Wednesday, 9:00 am 1:00 pm; and 5:00 pm 7:00 pm; Friday, 9:00 am 1:00 pm

Café Hours: Tuesday and Thursday, 5:30 pm 7:00 pm

Pell Grants

Website: http://studentaid.ed.gov/contact#call
A Federal Pell Grant, unlike a loan, does not have to be repaid. Federal Pell Grants usually are awarded only to undergraduate students who have not earned a bachelor’s or a professional degree.

The maximum amount awarded for the 2013-14 school year is $5,645. The amount you get depends on your family’s economic situation as well as the tuition costs, if you are full-time or part time and if you will be attending school the whole year.

Eligibility: Certain eligibility limitations apply for former offenders. To receive this grant you must demonstrate significant financial need.

How to apply: There is no direct application process for a Pell Grant; every student is considered after completing and submitting the Free Application for Federal Student Aid, or FAFSA.

Pernet Family Health Service

237 Millbury Street, Worcester, MA 01610 (508) 755-1228
Chris Nelson

Support Groups

Group Types: There are a variety of programs offered by Pernet Family Health Services. These programs include the Fathers Support Group and a parenting class.

Services: Child care is available for the Fathers Support group but not for the parenting class. Neither programs include transportation. Programs are geared to support fathers and families.

Eligibility and Scheduling: The Fathers Support Group is only for fathers and is held every Tuesday, 5:45 pm 7:15 pm.

The parenting class is for DCF refereed families only. This class is held every Wednesday. Must inquire about timing. This program run in 8-week cycles.

Pleasant Street Baptist – Brephos Boutique

165 Pleasant Street, Worcester MA 01608
(508) 756 8754
Services: The Boutique provides new and gently used children’s clothing, accessories, blankets, books etc.

Pleasant Street Neighborhood Network Center

301 Pleasant Street, Worcester, MA 01609
(508) 754-7793
Services: To create a safe, attractive and livable community with people of
varied means and backgrounds. This community will respect, recognize and call upon the talents of all. As neighbors, we will create this community by forging new partnerships among residents, neighborhood organizations, businesses, churches, schools, colleges, financial institutions, human service organizations and government so that we all can share in achieving and sustaining this vision.

PPAL, the Parent Professional Advocacy League – Worcester

40 Southnridge Street #310 Worcester, MA 01608 (508) 767-9725

Support Groups

Group Types: Teen Youth Group: (HOPE) Helping Others Promote Equality, YOU: You are One of Us, and Parent Support Group.

Services: Services in English. Dinner provided during support group times for all the programs except Parent Support Group. Every 4th week supper is provided for PSG, and every 2nd week there is a pot luck dinner. Support provided for teens that are living with emotional, behavioral or mental health needs. Childcare is limited, must register.

Eligibility and Scheduling: Program is intended for teens ages 14–19 years old who are living with emotional, behavioral or mental health needs. No insurance needed & no cost Program meets on Tuesdays 5:00 pm 6:30 pm. For HOPE, participants must be between the ages of 13–18. For YOU, participants must be between the ages of 13–18.

For Parent Support Group: Parents / caregivers and family members who support children, youth, and young adults with emotional, behavioral and/or mental health needs are eligible. No insurance needed and services are free.

Problem Pregnancy

495 Pleasant Street

Worcester, MA 01609

(508) 507-8378


Services provided are as follows:

 We provide free help for women facing unplanned pregnancies in Central Massachusetts, including free pregnancy tests, ultrasounds and abortion consultations. All services are free, confidential and designed to help you with the choices you may face.

Considering Abortion In Worcester, Massachusetts?

If you’re pregnant and considering abortion in Central Massachusetts, visit Problem Pregnancy. Our center provides abortion consultations to help you make an informed decision about abortion. Make an appointment at Problem Pregnancy to talk about your personal situation, discuss the abortion methods that may be available to you and get answers to any questions you may have.

Abortion Consultations

During your abortion consultation, Problem Pregnancy will provide information about the options that may be available to you at this point in your pregnancy and answer questions you may have about the abortion pill or surgical abortion. All abortion consultations are free and confidential.

Abortion Pill (Medical Abortion)

Medical or non-surgical abortion uses RU486 or other types of chemicals to terminate your pregnancy. This method of abortion is used for women who are within 10 weeks of the start of their last menstrual period.

Surgical Abortion

If you’re not a candidate for a medical (non-surgical) abortion or if the medical abortion fails, a surgical abortion would be necessary. Some of the most common surgical abortion procedures include manual vacuum aspiration, dilation and curettage, and dilation and evacuation.

– Can you change the services to these instead?: Abortion Consultation, Free Pregnancy Tests, Free Limited Ultrasounds, Additional Service Referrals, and Confidential Services

– Can you also take off the bolded, underlined words “Clothing Store”?

Clothing store

Services: Provides clothing and baby furniture.

Professional Women’s Group (PWG)

Services: offers women ongoing support as they successfully transition into the workforce, build thriving careers and prosper in the mainstream workplace. Once a woman joins the PWG she is a member for life, able to attend meetings at any affiliate throughout the world, and can bene t from additional employment retention and mentoring programs.

Website: http://www.dressforsuccess.org/

Psychology Today

Psychology Today is a web magazine that offers a searchable database of therapists, psychiatrists, support groups, and treatment facilities.



QCC-Adult Basic Education at the Training & Education Center

751 Grove Street, Worcester, MA 01605
Contact: Kate Anderson at (508) 751-7910 or kateanderson@qcc.mass.edu.

Services: ABE, ESL, Pre-GED, GED, GED math prep, and ESOL All classes are free of charge.

ABE, Pre-GED and GED: Monday, Wednesday and Friday, 8:30 am 12:30 pm; Tuesday–Thursday, 5:30 pm 9:30 pm

GED math prep: Monday and Wednesday, 3:30 pm 6:00 pm
ESOL for Employment with focus on health professions: Monday–Friday,

8:30 am 12:30 pm
ESL levels: Beginner, low intermediate, high intermediate and advanced Monday,

Wednesday and Friday, 1:00 pm 4:00 pm; Tuesday–Thursday, 6:00 pm 9:00 pm
Online GED Prep. Registration: Registration for the GED and ESL programs: 2nd

Thursday of each month -except June and August- either at 10:00 am or 3:00 pm

Quinsigamond Community College

670 West Boylston Street, Worcester, MA 01606 (508) 853-2300

College Level Education

Services: Quinsigamond serves over 13,000 full and part-time day and evening students. Over 70 associate degree and certificate career options in Business, Health Care, Technology, Liberal Arts, and Human Services. The College also
offers a wide variety of non-credit courses, workshops, and seminars through
its Training and Education Center. In addition, over 300 noncredit and nearly 35 credit courses are offered online. The College also has program locations at the Senior Center in Worcester (Hospitality & Recreation Management), Burncoat High School in Worcester(Automotive Technology), in Marlborough and 5 Optical Drive in Southbridge.

This college also offers the opportunity to get involved outside of the classroom in a variety of clubs and events.

Registration: Visit the website to register for classes. Website: http://www.qcc.edu/register-classes

Schedule: Summer I Classes begin on May 19, 2014. Summer II Classes begin on July 7, 2014. Fall Classes begin on September 2, 2014.

Payment: Tuition is the lowest in the region at $181 per credit for Massachusetts residents and $387 per credit for non-residents. Financial aid is available.

GED Classes in Spanish

Locations: Worcester Business Center, 67 Millbrook Street, Worcester, MA 01606 QCC Main Campus (Surprenant Building), 670 West Boylston Street, Worcester, MA 01606
Contact: Call Deborah Gonzalez to register: (508) 854-7524

Services: GED Classes in Spanish

Classes are Tuesdays and Thursdays, 6:00 pm 8:00 pm, (at the Worcester Business Center) and Saturdays, 9:00 pm 11:00 pm. (at the QCC Main Campus) – 12 consecutive sessions.

Registration: The classes cost $245.00. Call Deborah Gonzalez to register: (508) 854-7524

Quinsigamond Village Community Center

16 Greenwood Street, Worcester, MA 01607 (508) 755-7481

Food Pantry

Services: Food distribution Mondays – Thursdays, 9:30 am 2:00 pm and Fridays, 9:30 am 12:00 pm


Rachel’s Table

633 Salisbury Street, Worcester, MA 01609 (508) 799-7699

Food Pantry

Services: Will pick up food from businesses and food institutions in Greater Worcester and deliver it to agencies that have feeding programs for the hungry.

RAFT Residential Assistance for Families in Transition

12 East Worcester Street, Worcester, MA 01604
(978) 630-6600
Services: RAFT (Residential Assistance for Families in Transition) is a state-funded homelessness prevention program. RAFT gives short-term financial assistance to low-income families who are homeless or at risk of becoming homeless. RAFT helps families who are behind on rent, mortgage payments, or utility bills. RAFT also helps families who have to move but do not have enough money to pay a security deposit, utility startup costs, or first/last month’s rent. Families can get up to $4000 within a 12-month period.

The Massachusetts Department of Housing and Community Development are
in charge of the RAFT program. On the local level, RAFT is run by Regional RAFT Administering Agencies (RAAs). The RAAs coordinate their efforts with the regional Housing Consumer Education Centers (HCECs) that provide screenings and referrals for emergency housing assistance.


  • Your family must be homeless or at risk of becoming homeless.
  • Your family (two or more people) must include at least one dependent child under the age of 21; or you can be a pregnant woman who is the head of the household.
  • At least one member of your family must be a U.S. citizen or eligible noncitizen.
  • Your family income must be at or below 50% of the area median income (AMI). How Do I Apply: To apply for RAFT, you should contact the RAFT agency that serves your city or town. You can only be approved in the region where you plan to use your RAFT assistance.
    To find your regional agency, call 1-800-224-5124, or see:
    Central Massachusetts Housing Alliance When you call, a staff member will do a preliminary screening to see if your family appears to meet the requirements of the RAFT program. If you get preliminary approval, the agency will ask you to fill out a RAFT application. When you apply, you will need
  1. Identification such as a driver’s license, other picture ID, or MassHealth card
  2. proof of current income for all adult household members (paystubs, TAFDC/EAEDC award letters, proof of unemployment or child support payments, Social Security/SSI statement, etc.)
  3. a copy of your lease or mortgage statement
  4. proof that you need help and the amount of money you need(eviction notice, utility shutoff notice, overdue utility bills, rental startup costs, etc.)
  5. a participation agreement from your landlord, if you are a renter who is using RAFT to pay for back rent, first/last month’s rent, a security deposit, or monthly rent stipend

Your RAFT agency will give you all of the forms you need and will let you know which proofs you must provide.

RCAP Solutions

90 Madison Street, Suite 303, Worcester, MA 01608 Toll-free: 1-800-488-1969
(508) 792-5230

Section 8 Housing

Services: Aimed to help families gain access to affordable housing and prevent homelessness. You must complete a Section 8 Pre-Application in order to receive a RCAP Solutions section 8 voucher. Call the toll-free number to obtain a pre- application and more information about the application process.

Recovery Learning Community

91 Stafford Street, Worcester, MA 01603 (508) 751-9600

Support Groups

Group Types: Various peer support and learning groups for adults with mental health conditions: Healthy Living, Wellness Wednesday, recovery story, coffee hour, and more.

Services: Services are available in English, Spanish and Portuguese. Childcare and transportation is not available. The support groups are for adults with mental health conditions.

Eligibility and Scheduling: Must be 18 or older and with mental health experience (a mental health condition). Must call for time and date of programs.

Red Cab & Yellow Cab

Red Cab: (508) 792-9999
Yellow Cab: (508) 754-3211
Services: Families on MassHealth may receive funds for transportation services for health care services via Yellow or Red Cab. (Includes mental health appointments and some after school programs). Must call and request a prescription for Transportation (PT-1) form to be faxed to your medical MassHealth Provider.

Refugee and Immigrant Assistance Center

340 Main Street, Suite 802, Worcester, MA 01608 Tel: (508) 756-7557
Fax: (508) 756-7708

Services: Refugee Resettlement, Post-Resettlement Support Services, Community Education and Outreach, Counseling Services.

Regional Adult Education Center (Mount Wachusett Community College)

444 Green Street, Gardner, MA 01440 (978) 632-6600

Coming Home MetroWest, Central, and Western Massachusetts

Dismas House of Massachusetts, Inc.

Registry of Motor Vehicles

611 Main Street, Worcester, MA 01608 (857) 368-8000
Monday–Wednesday: 9:00
am 5:00 pm Thursday: 10:00 am 6:00 pm

Friday: 9:00 am 5:00 pm
Services: All license, registration & title transactions, license plate returns, learner’s permit testing and Class D road tests. Class M road tests at Millbury Park &
Ride. Written tests for Class D or M given 9:00
am 4:00 pm (10:00 am 5:00 pm on Thursdays for branches with extended hours).

  • Written tests for Class A, B, or C given 9:00 am – 3:00 pm (10:00 am – 4:00 pm on Thursdays for branches with extended hours).
  • Road Tests offered between 9:00 am – 5:00 pm
  • Operating RACE unit serving insurance agents and car dealers for bulk registration paperwork. Revival Church – Fountain of Life 23 Coral Street, Worcester, MA 01604 (508) 791-5555 Food Pantry Services: Food distribution on Wednesdays, 6:00 pm – 8:00 pm Website: http://www.wcgcdc.org/index.php/who-we-are/about-wcg


SafeLink Hotline P.O. Box 180019, Boston, MA 02118
(617) 521-0100
Fax: (617) 521-0105
Email: info@casamyrna.org
24-hour hotline for crisis intervention, safety planning, support, information, and referrals to emergency shelters.
SafeLink is the Massachusetts statewide 24/7 toll-free domestic violence hotline operated by Casa Myrna. SafeLink Hotline advocates are multilingual, and have access to a translation service that can provide translation in more than 130 languages. All calls to SafeLink are free, confidential and anonymous. SafeLink is a resource for anyone affected by domestic violence. Each call is answered by a trained advocate who provides non-judgmental support, assistance with safety planning and information on appropriate resources. SafeLink’s state-of-the-art technology allows the advocate answering your call to keep you on the line while you are being connected to a shelter program in your area. This allows callers who are in danger to get help with a single call, rather than having to make numerous calls to different shelter programs across the state. It is OK to call SafeLink if you just need to talk about your situation – you do not need to be looking for a shelter space. The SafeLink number is (877) 785-2020. If you are hearing-impaired, please call the SafeLink TTY number (877) 521-2601.

Salvation Army (6 Month Program and Store)

72 Cambridge Street, Worcester, MA 01603 (508) 799-0528
Hours: Monday–Friday, 7:30 am 4:00 pm

The Citadel

640 Main Street, Worcester, MA 01608 (508) 765-7191 (x227)

Sally’s Place

739 Water Street, Fitchburg, MA 01420-6479 (978) 342-3300
Hours: Monday–Friday, 9:00 am – 3:00 pm

Salvation Army Thrift Store, Gardner

8 Union Street, Gardner, MA 01440


Salvation Army Thrift Store, Framingham

35 Concord Street, Framingham, MA 01702

Transitional Housing

Services: The Salvation Army offers a six month program for individuals in recovery. offers a holistic approach to assist men and women; provide spiritual, social and emotional assistance the center offers residential housing, work, and group and individual therapy.

Eligibility: Every potential participant undergoes a comprehensive intake interview to ensure the ARC program is the best possible match for them. If the interview process determines it’s not, we’ll make every effort to refer them to a program that will be. If interested in applying or referring someone, may call the Intake office at 1-800-SA-TRUCK (728-7825) or the number provided above ((508) 799-0528).

Salvation Army – Essex County

(413) 442 – 0624.

Services: provides services to working poor and low income that include utility, heating bill assistance, access to free food from local pantries, or rent and housing payment assistance. There are also free school supplies, Christmas baskets and meals, prescription expense assistance, and Thanksgiving baskets in Essex County. Learn more on prescription medication programs.

Several other services are offered by the Salvation Army to Essex County families. They revolve around guidance and case management. The working poor, senior citizens, and low income can receive information on self-sufficiency type services, which can include job training, applications for government benefits, and support in overcoming a financial hardship. Read Salvation Army assistance Essex County.

Service Areas: Salem and Lawrence


41 West St., 4th Floor Boston, MA 02111   (617)-536-2460

Email: info@samaritanshope.org

Group Type: Survivors of Suicide

The Worcester SafePlace Group

Services: This program runs a peer led support group for survivors of suicide. Grief counseling is also available. The meetings are sponsored by the Samaritans and provide an atmosphere of acceptance, space to share each person’s story at their own pace and support around coping with their loss.

Contact: Debbie DiMasi Director of Grief Support Services (617) 674-5237 Hours: 1st & 3rd Tuesday of every month, 7:00 pm 8:30 pm

Eligibility: Anyone who has experienced suicide loss or survivors of suicide is invited to attend.


490 Lincoln Street, Worcester, MA 01605

(508) 853-3653

50 Mill Street, ste.4, Worcester, MA 01603

(508) 363-2777


Services: Sale of used and new clothing among other items.
Hours: Monday–Saturday, 9:00 am -9:00 pm; Sunday, 10:00 am 7:00 pm

Shepherd’s Place

54 Queen Street, Worcester, MA 01610 (508) 757-5198
office hours: 24 hours, every day of the year

Services: Provides shelter for single parent families, females only, age 18 or older with DHCD referral.

Savers Thrift Store

500 Cochituate Road, Framingham, MA 01701 (508) 875-0225

Hours: Monday–Saturday, 9:00 am – 9:00 pm; Sunday, 10:00 am – 7:00 pm

Seven Hills Behavioral Health – New Bedford

589 S 1st St, New Bedford, MA 02740

(508) 755-2340

Sister Rose House

75 Division Street, New Bedford, MA 02740

(508) 997-3202

Sister Rose’s House is a Dry Men’s Shelter and is staffed 24 hours a day. The program offers a wide range of supportive services including assessment, job skills training, budgeting information, and access to mental health and other needed services, and the goal of Sr. Rose House is to help our clients to gain long term sustainability while working on the current issues that lead to their homelessness.

SMOC Behavioral Health Services

300 Howard Street, Framingham, MA 01702 (508) 879-2250

SMOC Substance Abuse Treatment Residential Programs

7 Bishop Street, Framingham, MA 01702
(508) 872-4853
Website: http://www.smoc.org/substance-abuse-residential.php

SMOC Daycare Programs

7 Bishop Street, Framingham, MA 01702 (508) 620-2373

SMOC Child Care provides quality, full-day/full-year, center-based and family child care, early education and care services to children ages infant through the 5th grade. Classrooms generally operate Monday through Friday, 7–7:30 am until 5:306:00 pm. After school programs operate from 7:00 am 6:00 pm during school vacations and during the summer. Family child care homes are open Monday– Friday, 7:30 am 5:30 pm.

SNAP: Food Assistance/ Food Stamp

13 Sudbury Road Worcester, MA
(508) 767 3100
office Hours: Monday–Friday, 8:00 am 5:00 pm

49 Nursery Lane, ste.101, Fitchburg, MA 01420

(978) 665-8700

Office Hours: Monday–Friday, 7:30 am – 5:00 pm

1 North Street, Southbridge, MA 01550
(508) 765-2400
office Hours: Monday–Friday, 7:30 am 5:00 pm

Social Security Administration

51 Myrtle Street, Madison Place, Worcester, MA 01608 1-866-331-9069 / 1-800-772-1213

Cash Assistance

Supplemental Security Income: The Supplemental Security Income (SSI) program pays benefits to disabled adults and children who have limited income and resources. Persons age 65 and older that meet the financial criteria are eligible regardless of disability status. Visit https://www.ssa.gov/ssi/text-over-ussi.html for more information.

Supplemental Security Disability Income: The Supplemental Security
Disability Income (SSDI) program is a federal insurance program that protects workers who become totally disabled and cannot work for a year or more.
https://www.ssa.gov/planners/disability/dqualify.html for more information.

Social Security and Medicare benefits (Framingham)

1 Clarks Hill, Suite 305, Framingham, MA 01702 1-844-587-1390/ 1-800-772-1213

Social Security Office – New Bedford

53 North 6th Street New Bedford, MA 02740


South Coast Fair Housing

257 Union Street, New Bedford, MA 02740

(774) 473-9994


South Bay Day Services

340 Main Street, Suite 819, Worcester, MA 01608 (508) 752-3969
Randy Dupell, Intake Liaison (x 1211)
Tara Carloni, Intake Liaison (x 1208)

Julie DiLeo, Program Director (x1203)

Support Groups

Group Types: Partial Hospitalization and Day Treatment programs such as the Partial Hospitalization Program, the Intensive Outpatient Addiction Program, Structured Outpatient Addiction Program and Day Treatment.

Services: Care for adults (18+) who have a mental illness. Transportation may be provided depending on their insurance.

Eligibility and Scheduling: Must call between the office hour times (Monday– Friday, 8:30 am 4:30 pm) to inquire about programs and their scheduling times. To request services, visit https://www.southbaycommunityservices.com/contact-us/ and fill out a form.

All these programs are insurance based and are for adult males and females who are 18+ and have with mental illness.

South Bay Early Childhood,

548 Park Avenue, Suite B, Worcester, MA 01603

Parent Step Curriculum Group

Services: Focuses on practical skills you need to help your children from the start. Also provides effective discipline strategies that promote both self-esteem and mutual respect.

Contact: Merrie Mackenzie, M. Ed. (774) 823-1500 Hours: Starting June 19th Wednesdays, 5:30 pm 6:30 pm Eligibility: Open to any parents looking for support.

Toddler Play Group

Services: Playgroups o er children a safe, leader-led time where they can explore their world and develop new friendships. They are a wonderful opportunity to play and interact with your child and meet new friends.

Contact: Merrie Mackenzie M. Ed. (774) 823-1500
Hours: Please call for days and times.
Eligibility: This service is available for children 18 mo 3 yrs and it is free of charge.

South Bay Mental Health

340 Main Street, Suite 818, Worcester, MA 01608 (508) 791-4976 or 1-800-244-4691


Mental Health Providers

For intakes call (508) 427-5362

Services: Outpatient counseling is available for children and adults. Substance abuse counseling is also provided. This program will do home visits. Psychiatric evaluations available for adults and children. They also provide In-Home Therapy (IHT) & therapeutic mentoring services as part of CBHI. Urgent Care Services available. Kincoaching (services for kinship foster parents) is provided. Additionally they provide behavioral health interventions for medical disorders.

They operate a Partial Hospital Program/ Intensive Outpatient Program that includes a Mental Health Track, Dual Diagnosis Track and Mindfulness Track.

The Day Treatment Program follows a Mental Health Track, Dual Diagnosis Track, Life Skills Track and Vocational Rehabilitation Track.

Programs are available Monday – Friday, 9:00 am 3:00 pm. There is no waiting list. You have the option to tour the facility prior to admission.

Payments: Accept various insurance such as Mass Health, Fallon, Network Health. Does accept the Mass Behavioral Health Plan. The programs are free of charge.

Southeast Asian Center

484 Main Street, Suite 400, Worcester, MA 01608 (508) 791-4373
Andrew Le

Support Groups

Group Types: Southeast Asian Teen Support and Recreation Group, ‘Youth effect’.

Services: Provided in English and Southeast Asian languages. Southeast Asian Center provides all sort of support for the Southeast Asian youth community through its teen support program and the recreation program called Youth Effect.

Eligibility and Scheduling: Services (after school programs) are available Monday – Friday, 2:00 pm 6:00 pm. This program is for youth of Southeast Asian decent between the ages of 13–19.

Southeast Center for Independent Living


The Philosophy of Independent Living maintains that individuals with disabilities have the right to choose services and make decisions for themselves.

Services: training,information and support to help consumers achieve individual goals, experience personal growth and participate fully in community life.

South Middlesex Opportunity Council-Rhodes to Recovery

5 Rhodes Street, Millbury, MA 01527
(508) 581-7821
Eligibility: Any woman who is over the age of eighteen years of age with a desire for living a drug free lifestyle may voluntarily enter the Rhodes House Program. This program also accepts section 35 referrals.

Services: Rhodes House is a social model recovery home dedicated to providing a safe, stable, and nurturing environment to women in recovery. Primarily funded through the Department of Public Health, the program serves abroad cross-section of the community, including those that have a long history

of homelessness.

Rhodes House provides treatment and case management services for up to 27 women. Comprehensive services include: individual service planning, group education, skill development, 12-Step fellowship, vocational training, employment search and housing placement. Case managers provide advocacy and for medical, dental, mental health and legal issues that the client may have. The program supports a comprehensive approach to independent living and economic self- sufficiency.

South Worcester Neighborhood Center

Food Pantry

South Worcester Neighborhood Ctr.
47 Camp Street, Worcester, MA 01603
(508) 757-8344
Services: Food distribution Monday – Friday, 9:00 am 1:30 pm

Green Island

50 Canton Street, Worcester, MA 01610
(508) 753-4661
Services: Food distribution Monday – Friday, 9:00 am 1:30 pm

Lakeside Center

54 Circuit Avenue South, Apt. 1, Worcester, MA 01603
No Phone on Site ; Call (508) 757-8344 (SWNC Camp Street)
Services: Food distribution Monday – Wednesday, 10:00 am 2:00 pm, and Thursdays and Fridays, 9:00 am 1:00 pm

Spectrum Health Systems, Inc.

176 Main Street, Southbridge, MA 01550 (508) 765-5940 ext. 5201

Website: http://www.spectrumhealthsystems.org/
Services: Spectrum has a few locations and its network provides a range of services from primary care to outpatient services, including counseling and medication- assisted treatment, at clinics located across the state. In addition, Spectrum offers affordable drug-free housing and peer recovery support services for adults at varying stages of recovery. Spectrum’s full range of services presents individuals with mental health and substance abuse disorders the opportunity to transition to less intensive treatment modalities as their recovery progresses.

They provide acute treatment, residential treatment, clinical stabilization services, transitional support services, outpatient counseling, peer recovery support, opiate treatment, as well as drier alcohol education and services for women and children.

Other locations and services:

Outpatient Services

200 East Main Street, Milford, MA 01757
(508) 634-1877
ext. 3102, Intake: (508) 854-3320 ext. 1161
Services: Substance abuse treatment, Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services

Outpatient Services

585 Lincoln Street, Worcester, MA 01605
(508) 854-3320, Intake: (508) 854-3320
ext. 1161
Services: Substance abuse treatment, Detoxification, Methadone Maintenance, Methadone Detoxification

Outpatient Services

105 Merrick Street, Worcester, MA 01609
(508) 797-6100
Intake: 1-800-464-9555
ext. 1161
Services: Substance abuse treatment, Methadone Maintenance, Buprenorphine Services

Prevention of Abuse and Violence through Education (P.A.V.E.) Program
585 Lincoln Street, Worcester, MA 01605
1-800-464-9555 or (508) 854-3320
ext. 1156

Services: Spectrum’s Prevention of Abuse and Violence through Education (P.A.V.E.) program is a 40-week psycho-educational program designed for men who
batter their partners. The program helps clients recognize violent and controlling behaviors, take responsibility for their actions, and learn non-violent ways to resolve

con ict with others. Clients are required to attend forty 2-hour group sessions. Intervention may also require referrals to develop a sober and drug free lifestyle, obtain employment training or acquire parenting skills.

Primary Care

154-155 Oak Street, Westborough, MA 01581
(508) 898-1570
ext. 2100, Intake: 1-800-366-7732
Services: Detoxification, Methadone Maintenance, Methadone Detoxification

Transitional Support Services

154 Oak Street, Westborough, MA 01581
(508) 898-1570
ext. 2197
Services: Substance abuse treatment, Methadone Maintenance, Halfway house, Buprenorphine Services

St. Anne’s Free Medical Program

130 Boston Turnpike Road (Rt. 9), Shrewsbury, MA 01545

Website: http://www.worcesterfreeclinics.org/st-annes.html
The Street Anne’s Free Medical Program provides health care services to the uninsured and underinsured in Worcester.

Services: School physicals, sick visits, immunizations, tuberculosis testing, medications for the uninsured, seasonal u shot clinics, dermatological services (1st Tuesday of the month only), pediatrician available (1st Tuesday of the month only), podiatric services (last Tuesday of the month only), psychiatric services, health insurance help and assistance.

Hours: Tuesdays, 6:00 pm 8:00 pm Accepts: Uninsured, underinsured. Payments: Free /no fee. Languages: English.

St. Bernard’s Church Rectory Marie Anne Center

236 Lincoln Street, Worcester, MA 01605 (508) 736-6986

ESL Classes

Contact: For additional information call Monde: (508) 425-9254 Contact: Sister Michelle

Services: ESL classes Monday & Thursday evenings, 6:30 pm 8:30 pm, GED classes are not offered.

Registration: Registration is on-going. There is a registration fee of $20. There is also a book fee of $30.

Classes start in September and January.

Refugee Apostolate

242 Canterbury Street, Worcester, MA 01603 (508) 831-7455

Beginner ESL Classes

Contact: Kathy, (508) 831-7455
Services: ESL – Beginner level course Saturday, 10:00 am 12:00 pm (noon). offered in

the spring only.

Registration: $2 per session, 10 weeks. Sign up prior to starting date is required. Sign up can be done via phone at (508) 831-7455 or by email: mailbox@urbanmissionaries.com.

St. Francis Adult Day Health

101 Plantation Street, Worcester, MA 01604
(508) 752-2546 Pat Fanjoy, LCSW or Lisa Pontbriand, LSW

Support Groups

Services: Support group of those who are caregivers of the elderly or disabled adults. During support group, refreshments are provided yet transportation and childcare is not included.

Eligibility and Scheduling: Services are for Caregivers of Elders of Disabled Adults. Program meets the 2nd Thursday of each month, 7:00 pm 8:30 pm

St. Francis & St. Therese Catholic Worker House Hospitality

52 Mason Street, Worcester, MA 01610 (508) 753-3588


Services: Housing
Hours: Volunteers are there to assist you twenty-four hours a day, seven days a week.

Services: They provide housing for emergency shelter in addition to two meals a day and laundry twice a week. The program is available from anywhere between two and three weeks. Must be sober.

St. John’s Food Pantry and Soup Kitchen

44 Temple Street, Worcester, MA 01604
(508) 756-7165
Hours: Serves breakfast Monday–Friday, 7 :00 am 11:00 am, food pantry open Monday–Friday, 11:00 am 1 :00 pm.

Services: Provides free morning meals every weekday. Also, has a food pantry that gives out free food packages and food boxes. All poor and homeless citizens (men, women, and children) may receive services.

St. Paul’s Outreach

19 Chatham Street, Worcester, MA 01609

(508) 799-5009

Services: Food distribution on Tuesdays, Wednesdays and Fridays, 9:00 am – 11:30 am, pantry is also open on Thursday, 5:00 pm – 7:00 pm.

St. Luke’s Hospital

101 Page Street, New Bedford, MA 02740

(508) 997-1515

St. Paul’s Outreach

19 Chatham Street, Worcester, MA 01609 (508) 791-8455

Food Pantry

Services: Food distribution on Tuesdays, Wednesdays and Fridays, 9:00 am 11:30 am, pantry is also open on Thursday, 5:00 pm 7:00 pm.

St. Peter’s Church

929 Main Street, Worcester, MA 01610 (508) 752-4674

Services: Food distribution on Wednesdays, 11:30 am 2:30 pm After School Mentoring Program

Contact: Elizabeth Koroleski mentoring@assumptionsisters.org.
Services: Mentoring for children ages 6–15. Services in English and Spanish.

Mentoring is every Wednesday and Thursday, 2:30 pm 4:45 pm in the St. Peter’s meeting room. Children are matched with college volunteer mentors for homework help, arts and crafts, sports in the gym, games and much more!

Eligibility and Cost: Free mentoring to children ages 6–15.


507 Park Avenue, Worcester, MA 01603 (508) 752-4232
Services: Providing clothing.

ESL Course

Contact: Amy Neville
Services: ESL courses are available during the Fall, Winter and Spring. Fall: Sept.–Dec., Winter: Jan.–March, Spring: April–June

There are four different levels of English: basic, intermediate 1,intermediate 2 and advanced. Classes are every Tuesday and Thursday, 10:00 am 12:00 pm and Monday, Wednesday and Friday, 9:00 pm 11:00 pm (Only for Spanish speaking learners). These classes takes place year round.

Registration: For future registration dates contact Amy Neville at (508) 752-4674. There is a $20 fee for enrollment.

St. Stephen’s Thrift Store

20 Hamilton Street, Worcester, MA 01604

(508) 755-3165

Services: used clothing available for sale

Hours: Tuesday-Thursday, 9:00AM-3:00PM; Saturday’s 9:00AM-3:00PM

St. Vincent de Paul Food Pantry


St. Anthony’s Pantry

Sacred Heart of Jesus Church
596 Cambridge Street, Worcester, MA 01610
(508) 753-2555
Services: Food distribution on Thursdays, 9:30 am 2:30 pm and Saturday 10:00 am 1:00 pm

St. Peter’s Church

929 Main Street, Worcester, MA 01610
(508) 752-4674
Services: Food distribution on Wednesdays, 11:30 am 2:30 pm


507 Park Avenue, Worcester, MA 01603 (508) 752-4232 saintvincentstore@gmail.com
Services: Providing clothing.

Utility Assistance

507 Park Avenue, Worcester, MA 01603
(508) 752-4232
Services: offers assistance with emergency new or gently used general clothing, utility or electric bill payment assistance and medical bill payment assistance


Tempo Young Adult Resource Center

68 Henry Street, Framingham, MA 01701
(508) 879-1424
Monday, 9:00
am 5:00 pm; Tuesday, 8:00 am 5:00 pm; Wednesday, 8:00 am 8:00 pm; Thursday, 8:00 am 5:00 pm; Friday, 8:00 am 4:00 pm

Website: http://tempoyoungadults.org/
Thom Worcester Area Early Intervention and Family


239 Mill Street, Suite B, Worcester, MA 01602 (508) 752-8466
Fax Number: (774) 243-6611

Services: Early Intervention Program (EI): In Massachusetts is a statewide, family- centered, developmental service. Thom Child & Family Services offers the earliest possible intervention and support for children birth to three years old who have developmental difficulties due to identified disabilities or whose development is at risk due of certain birth or environmental circumstances.

Pregnancy and Newborn Support: Thom Child & Family Services offers free home visits to pregnant women, new mothers and their infants who live in the Spring eld and Greater Lowell areas of Massachusetts.

Regional Consultation: Regional Consultation Programs (RCPs) provide consultation, family support, and community-wide workshops and training in Massachusetts.

Tobey Hospital

43 High St, Wareham, MA 02571


Training Resources of America


2 Foster Street, 3rd floor, Worcester, MA 01608 (508) 753-2991


435 Main Street, Suite 2500, Fitchburg, MA 01420 (978) 343-4452 http://www.tra.inc.org

ESL and GED Classes

Contact: Cynthia Vlasapy (Coordinator)

Services: Free ESL and GED courses. Other programs also available through TRA such as ACHIEVE, Young Parents, Youth Build and Career Pathways course. Programs
are guided to help Worcester residents improve language skills, obtain a GED (equivalent to a high school diploma)among other services.

Hours: ESL & GED evening classes ESOL Monday & Wednesday, 4:30 pm 7:45 pm, GED Tuesday & Thursday, 4:30 pm 7:45 pm

Registration: Registration is on-going. Must call to schedule an intake (interview and testing) or to request information on the other services available through TRA. Most services are for those 16 and older, with the exception of Young Parents.


Services: Serves out-of-school youth between the ages of 16–21, assisting with Adult Basic Education/GED preparation and more.

Young Parents

Services: offers pregnant and parenting out-of-school youth, aged 14–21, who have not achieved a high school diploma with a variety of educational and life skills training.

Youth Build

Services: Provides low-income, out-of-school youth, aged 16–24 with on-the-job, hands on construction skills training and GED preparation.

Career Pathways Course

Services: offered Monday – Thursday for ESOL students who want to improve their English, work on their job skills and find a career in manufacturing.

Transitional Housing Assistance Hyannis

77 High School Rd extension, Hyannis, MA 02601

(508) 862-6600

Eligibility requirements vary from one program to another. Some programs only accept homeless women and their children. Other programs accept homeless families headed by men or women. Some limit the age of the children. Most do not require a referral from the Department of Transitional Assistance (DTA). Some programs charge a fee equal to 30% of income. Families with current substance abuse problems are not allowed.

Call for more details and to be admitted to the transitional housing programs

Tri-Valley, Inc.

10 Mill Street, Dudley, MA 01571 (508) 949-6640

Turning Point Single Adult Shelter, SMOC

3 Merchant Road, Framingham, MA 01701 (508) 875-6429


UMass Medical School

365 Plantation Street, Suite 100, Worcester, MA 01605 (508) 320-0314
Toll Free: 1-800-842-9375
Website: http://www.udiscovering.org/

Services: To help with early intervention, the Shriver Center team of national experts in the fields of autism, applied behavior analysis, psychological sciences, and instructional technology work together, and with NIH grant support,
have developed a number of innovative courses for parents and professionals. These courses are distributed through an online portal called UDiscovering. Developed by the University of Massachusetts Medical School’s Shriver Center, UDiscovering offers a new line of online training tools, products, and services
to help families and professionals touched by or working in the elds of autism and other intellectual and developmental disabilities. The Shriver Center is a nationally and internationally recognized research, education, and public service center dedicated to improving the lives of individuals with intellectual and developmental disabilities. Established 30 years ago, it became a part of UMass Medical School in 2000. The Center offers a wide range of resources:

  • Helping the public understand and ameliorate the challenges faced by those with autism and other intellectual and developmental disabilities
  • Training professionals and leaders in the intellectual and developmental disabilities eld
  • Promoting efforts to enhance the health, safety, and quality of life of individuals with disabilities and their families
  • offering a series of disability related products, starting with Discovering Behavioral Intervention: A Parent’s Interactive Guide to Applied Behavior Analysis (ABA).

UMass Memorial

55 N. Lake Avenue, Worcester, MA 01655
Website: http://www.umassmemorial.org/

Health Insurance

Services: The UMass Memorial Patient Financial Services Department helps people enroll in free and low-cost Massachusetts health insurance plans, and helps them choose healthcare providers. Language services provided.

Contact: (508) 334-9300
Hours: Monday–Friday, 8:00 am 4:30 pm

Emergency Mental Health

Services: UMass Memorial operates a 24/7 emergency mental health hotline that is available to individuals regardless of their insurance or ability to pay.

Contact: 866-549-2142 (24/7 hotline)

Free Health Clinic

Services: The UMass Memorial Ronald McDonald Care Mobile provides preventive medical and dental services to people without health or dental insurance on Mondays, Wednesdays and Thursdays at 10 different community sites. Medical services include physical exams for children, adolescents and adults, sports physicals, immunizations, lab tests, blood pressure tests, health education, vision referrals, hearing tests and care for serious or ongoing illnesses. Dental services include dental health care, sealants, and dental cleaning.

Contact: (508) 334-6073
Hours: Call for hours and locations.
Accepts: Uninsured, underinsured, insured, Medicare, Medicaid. Payments: Financial assistance available.
Languages: English.

Substance Abuse

Services: Located at 55 Lake Avenue North, The Mental Health 8 Eat unit helps with Substance abuse treatment, Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services.

Mental Health Treatment

Services: 24-hour psychiatric emergency service.
This is an emergency service open to those in the area who believe they have a

psychiatric emergency.
Contact: (508) 334-1000 or (508) 334-3562

Payments: UMMMC accepts payment from most insurers, Medicare and MassHealth whether unmanaged or managed. However, please check with the clinic before accepting a scheduled appointment. Those without coverage may meet with our Financial Counselors toward enrollment in MassHealth or Common health Plans.

Urgent Care Center Fitchburg

275 Nicols Road, Fitchburg, MA 01420 (978) 343-5072

Urgent Care Leominster

510 North Main Street, Leominster, MA 01453 (978) 466-8820

United Neighbors of Cleghorn

18 Fairmount Street, Fitchburg, MA 01420
(978) 342-2069
A free community dinner is held every second and fourth Tuesday of the month, 5:00
pm 6:30 pm

Cleghorn Youth Center After school Programs

Monday–Friday, 1:45 pm 5:00 pm


Youth ages 5–11. Daily homework help and one-on-one tutoring assure academic success.

CYC Teens

Youth ages 11–18.

United Neighbors of Fitchburg

18 Fairmount Street, Fitchburg, MA 01420

(978) 342-2069 – NA

Food Pantry

United Way of North Central Massachusetts (Fitchburg)

649 John Fitch Hwy, Fitchburg, MA 01420 (978) 345-1577; http://www.uwncm.org
Hours: Monday–Friday, 8:30 am 5:00 pm
United Way of Central Massachusetts (Worcester)

484 Main Street, No. 300, Worcester, MA 01608 (508) 757-5631
Hours: Monday–Friday, 8:30 am 4:00 pm

USDA Free Summer Meal Program

145 Border Street, Boston, MA 02128
Project Bread: 1-800-645-8333 or (617) 723-5000
Services: With the help of our community partners and policy makers, we promote the Summer Food Service Program to help ensure that no child is hungry when school is out

In 2013, over 50,000 students in Massachusetts enjoyed healthy meals at one of nearly 900 sites. And summer meal programs do more than just provide children with a healthy meal. They are also paired with enriching activities that keep kids active and safe: physical activity, arts, and educational lessons—giving them the boost in health and energy and the leg up they need as before returning to school in September. Program is run through Project Bread.

US Veterans Administration Boston Health Care System


605 Lincoln Street, Worcester, MA 01605 (508) 865-0104
691 Grafton Street, Worcester, MA 01604 (508) 753-7902

Veterans and Their Families

Services: Primary and preventative health care for returning veterans. Services available include optometry, cardiology, mental health services, neurology, podiatry, dermatology, rheumatology, geriatrics, laboratory test, physical therapy, radiology, rehabilitation medicine nutrition counseling, preventive services such as annual u and pneumonia shots, electrocardiograms (EKGs) preventative health and access
to a pharmacy. Services in the Grafton Street location include but are not limited to readjustment counseling and mental health services

Eligibility: Veterans

Utility Assistance

507 Park Avenue, Worcester, MA 01603
(508) 752-4232
Services: offers assistance with emergency new or gently used general clothing, utility or electric bill payment assistance and medical bill payment assistance


Mental Health Provider

Services: In clinic and home-based counseling. Mediation management, medication evaluations, psychological testing. Individual and family counseling, dual diagnosis, and dialectical behavior therapy. Psychiatrists on staff . Therapists on staff speak Vietnamese, Spanish, French Haitain/Creole.

Payments: Accepts Network Health, Medicare, MassHealth, MBHP, Health New England. Sliding fee scale for payment. Does not accept Children’s Medical Security Plan or HMO’s.

Website: http://valleypsychiatric.com/

VA’s Veterans Suicide Prevention Line


Veterans and Their Families

Services: The Veterans Suicide Prevention Line connects Veterans in crisis with qualified, caring Department of Veterans A airs responders through a confidential toll-free hotline, online chat, or text.

Veteran Homestead

Northeast Veteran Training and Rehabilitation Center (NVTRC) is the first and only facility in the United States to serve affected veterans returning from Iraq and Afghanistan and their families by combining housing, physical therapy, counseling and college course for PTSD, TBI, amputees and burn patients.

Veteran Homestead Hospice, Gardner

Corporate office:
69 High Street, Fitchburg, MA 01420 (978) 353-0234
Support services and housing, Fitchburg

Veterans, Inc.

69 Grove Street, Worcester, MA 01605 (508) 791-1213 ext. 108

Main: (508) 791-1213  Food Pantry: (508) 769- 5795

Food Pantry

Services: Food distribution on the 2nd & 4th Thursday of each month, 10:00 am 4:00 pm, Veterans Identification is required.

Homeless Shelter

Hours: Open 24 hours a day, every day of the year.

Services: The Veterans, Inc. is the largest provider of services to veterans and their families in New England. They are work hard to assist veterans using a clinical case management approach which allows them to assist veterans in job training and employment, health and wellness and legal advice. They also run a homeless shelter. You must be veteran to apply.

Log onto their website for resources like the Resident Application:

Website: http://www.veteransinc.org/contact-us/

Veterans and Their Families

Services: Operates a dry emergency shelter and many other supportive services for veterans including nutritional aid, counseling, referrals, relapse prevention groups, work therapy, medical help, education, and legal aid. Other services available such as family support.

Veterans’ Services

455 Main Street, Room 108, Worcester, MA 01608 (508) 799-1041
Contact: Karen Greenwood

Hours: Monday – Friday, 8:30 am 5:00 pm


Services: Veterans’ Services provides cash assistance to pay for basic needs such as food, shelter, clothing, housing supplies, and medical care. The amount you get depends on your personal situation and needs.

In order to apply for these services you must meet with the Veterans’ Service officer at City Hall.

Website: http://www.worcesterma.gov/ocm/veterans-services for additional information.

ESL Classes

Contact: Pastor Muriel Sanborn pastormurielvic@aol.com

Services: Free ESL classes and citizenship classes for ADULTS (Childcare is not provided)

ESL Classes are offered in three levels: Beginner, Advanced Beginner/Intermediate and Advanced). Classes are every Thursday, 6:00 pm 7:30 pm. ESL classes Starting October 3rd and will end November 21.

Citizenship Classes: For those interested in becoming a citizen. Basic understanding of English is required. Classes do not run at the same time as ESL.

Visitation House

119 Endicott Street, Worcester, MA 01610

(508) 798 8002

is a welcoming home for women facing unplanned pregnancies with no other place to turn. The house serves up to 12 women at a time with a caring 24/7 staff and volunteers to mentor and model successful working-family life. Visitation House nurtures women to better care for themselves and their babies in a supportive family-like setting providing private rooms, food, clothing, as well as educational programs and coaching to build important life and career skills. Women stay at the house any time during their pregnancy until 6 months after their baby is born. This program is offered at no charge to the mother and is funded primarily by individual donations. Visitation House receives no government funding.

Contact: Eve Lindquist evelindquist@visitationhouse.org

Learn more at visitationhouse.org.

Voices Against Violence

24-hour hotline: 1-800-593-1125 or (508) 626-8686
Voices provides free and confidential services to victims and survivors of sexual and domestic violence in the MetroWest area. Services are provided in English, Spanish, and Portuguese and are available to everyone regardless of race, ethnicity, gender or sexual orientation.

Services include a 24-hour hotline, crisis intervention, confidential short term emergency shelter, counseling and support groups, information and referrals, and medical, legal and criminal justice advocacy.


Wareham District Court

2200 Cranberry Highway, West Wareham, MA 02576


WCCA TV 13 –“The People’s Channel”

415 Main Street, Worcester, MA 01608
Services: Community Public Access Center- TV Production classes, volunteer opportunities. Youth Media programming, non-profit outreach, grassroots television journalism and more. Helping support groups to educate and inform the public through use of a television and web forums.

Contact: Mauro DePasquale Executive Director (508) 755-1880 ext. 11 Hours: Scheduled basis: 9:00 am closing
Eligibility: Anyone who lives, works, or studies in Worcester

Webster Public Schools: Adult Basic skills Program

77 Poland Street, Webster  MA
(508) 943-0104: Administration Office Directory
Free GED preparation program on Tuesday and Thursday evenings, 5:30
pm 9:00 pm

Wesley United Methodist Church

114 Main Street, Worcester, MA 01608 (508) 799-4191

Free Health Clinic

Services: Vision and hearing services. Low cost glasses (all Mondays), vision tests with low cost glasses (2nd and 4th Mondays), hearing test and low-cost hearing aids (3rd Monday).

Hours: Mondays, 6:00 pm 8:00 pm Accepts: Uninsured, under-insured. Payments: Free/ no fee.

WIC Programs, SMOC

7 Bishop Street, 1st Floor, Framingham, MA 01702
(508) 620-1445
Women, Infants, and Children (WIC) provides free food and nutrition information
to help keep pregnant women, infants, and children under five healthy and strong. Participants receive nutrition counseling and financial support to purchase food staples and infant formula. Receiving WIC benefits will not prevent you from getting a green card. Eligibility is based on income level.

Women’s Center, The

(508) 999-6636

The Women’s Center provides free and confidential 24-hour easily accessible services to those in need. We provide counseling, education, outreach, referrals and resources. We may be called the Women’s center, but we serve men and children as well.

Worcester Adoptive Families Together

335 Chandler Street, Worcester, MA 01602
(508) 753-2967
For more info contact Lori Baeumler (617) 587-1522 or
lbaeumler@mspcc.org Group meets 3rd Thursday of every month, 7:00 pm 9:00 pm

Services: Adoptive Families Together (AFT) provides education, advocacy, training, and support to families, professionals and communities about the unique circumstances inherent in the adoption experience. Our groups include parents who have adopted children of all ages and races, domestically and internationally, children of kin, and children with special needs. We also welcome adopted individuals, birth parents, foster parents, guardians and pre-adoptive parents.

Meetings are free.

Worcester Common Ground

5 Piedmont Street, Worcester, MA 01610

Public Housing

Services: For over twenty years this organization has been helping people with issues of housing in Worcester. Log onto their website to get access to additional forms with information and housing applications.

Worcester Community Action Council, Inc.

484 Main Street, Suite 203, Worcester, MA 01608
(508) 754-1176
Website: http://www.wcac.net/
Services: WACA provides eligible households, homeowners or renters, with help in paying a portion of the winter heating bills.

Eligibility: Eligibility is based on household size and the gross annual income of all the members of the household that are 18 or older. Immigrants and persons without social security are eligible to apply for this program.

Hours: Monday–Friday, 8:30 am 4:30 pm How to Apply

First time applications can send in their application between November 1 and April 30, Monday, Tuesday, Thursday and Friday between 9:00 am 11:00 am and 12:30 pm 3:30 pm.

In addition to the services listed above you may also be eligible for weatherization and heating repair programs appliance programs, that provide you with
energy saving information, replaces light bulbs and refrigerators with energy efficient models.

GED Glasses

Contact: Michelle Ramirez ext. 146, Linda Taylor ext. 158, Alan Tubman ext. 181

Services: The Worcester Community Action Council, offers GED preparation for young adults ages 16–25. Test fee is covered for program participants. Classes are free. Additionally they provide computer training and job placement assistance. Registration information: Ongoing registration, 9:00 am 3:00 pm. Visit their website, WCAC.net, for more information.

Fuel Assistance

Hours: Monday–Friday, 8:30 am 4:30 pm

Services: WACA provides eligible households, homeowners or renters, with help in paying a portion of the winter heating bills. Eligibility is based on household size and the gross annual income of all the members of the household that are 18 or older.

Immigrants and persons without social security are eligible to apply for this program.

Additional information: First time applications can send in their application between November 1 and April 30, Monday, Tuesday, Thursday and Friday, 9:00 am 11:00 am and 12:30 am 3:30 pm.

In addition to the services listed above you may also be eligible for weatherization and heating repair programs appliance programs, that provide you with
energy saving information, replaces light bulbs and refrigerators with energy efficient models.

Worcester Community Connections

484 Main Street 4th Floor,Suite 460, Worcester, MA 01608

http://worcestercommunityconnections.org/our_programs/ WCCCResourceAndReferralCenter.html

Nurturing Parenting Program

Services: A 16-week curriculum for building healthy and caring families by enhancing self-worth, empathy, discipline, and empowerment.

Contact: Pat Strong, (508) 796-1417

Hours: 16-week sessions; one in the Fall and one in the Spring.

Eligibility/Payment: All parents or caregivers. Free of charge.

The following support groups at offered at 484 Main Street, Suite 460, Worcester, MA 01608.

Parenting Journey

Services: The Parenting Journey is a 12-week journey designed for parents who want to learn more about themselves, their childhood relationships and the relationships with their children. Participants will also learn about resources to help with parenting.

Contacts: English: Olga Lopez Hill, (508) 796-1412; Spanish: Rosa Salazar, (508) 796-1416

Hours: 12-week sessions; one in the Fall and one in the Spring. Eligibility/Payment: All parents or caregivers. Free of charge.

effective Co-Parenting

Services: Program focuses on ways to co-parent when you are not living together; ways to improve communication skills and reduce conflicts.

Contact: Amanda Beeso, (508) 796-1411
Hours: 5-week sessions; one in the Fall and one in the Spring. Eligibility/Payment: All parents or caregivers. Free of charge.

Parenting With Love and Logic

Services: Gives parents practical strategies for reducing behavioral problems, increasing motivation, building responsibility and resiliency.

Contact: Catalina Delaney, (508) 799-3225; Linda Jackson, (508) 799-3252 Hours: 5-week sessions; one in the Fall and one in the Spring. Eligibility/Payment: All parents or caregivers. Free of charge.

Family Needs Parent Group

Services: Provides activities to promote parent leadership and peer support. Contact: Anne Bureau, (508) 796-1418
Hours: The 2nd Tuesday of each month at 5:00 pm
Eligibility/Payment: All parents or caregivers. Free of charge.

Worcester Community Housing Resources

11 Pleasant Street, Suite 300, Worcester, MA 01609 (508) 799-0322

Public Housing


Jini Henderson (Property Manager)
(508) 799-0322
ext. 104
Services: This program creates and preserves housing opportunities for low income individuals and have assisted living apartments as well. To learn more about program and services, contact Jini Henderson or access the Worcester Community Housing Resources website located below.

Website: http://www.wchr.org/Property_Management.html

Additional housing information

If you are having problems with housing discrimination because you are being discriminated against, contact the Fair Housing Project at Community Legal Aid by calling (508) 799-8589 or visit their offices at 405 Main Street, Worcester, MA 01608.

How to apply: You may apply online by accessing the online application. The link is located below. This link will provide you with the general application, the emergency application, additional documents and general information.

Website: http://www.mass.gov/hed/economic/eohed/dhcd/public-housing- applications-and-documentation.html

Worcester Division of Neighborhood and Housing


City Hall 4th Floor, 455 Main Street, Worcester, MA 01608 (Formerly Located at 44 Front Street)
(508) 799-1400, Fax: (508) 799-1406

Hours: Monday–Friday, 8:30 am 5:00 pm
Services: The mission of the Neighborhood Development Division is to develop and

administer programs to improve the quality of life in the neighborhoods of the city.

This office provides neighborhood-based Public Services that focus on the provision of enhanced physical and human infrastructure systems in Worcester’s most challenged neighborhood areas. In addition to coordinating inter- governmental programs and projects in these areas, the Division facilitates neighborhood redevelopment in collaboration with the neighborhood-based non-profit organizations, numerous neighborhood institutions and stakeholders, regulatory authorities and other City departments to address neighborhood needs and concerns.

Worcester Family Partnership

130 Leeds Street, Worcester, MA 01606 (508) 799-3136
Fax: (508) 799-3129

Services: Worcester Family Partnership is offering you the opportunity to participate in a FREE Screening for your child. The AGES & STAGES Questionnaire only
takes a few minutes and will give you important information about your child’s development. See yer below

WFP Opportunities include:

  • Playgroups For parent and child Monday–Friday, 9:30 am – 11:00 am
  • Family Literacy In collaboration with Adult Education programming (GED & ESOL) sponsored by partner agencies, family activities are offered to extend learning to the entire family.
  • Family Recreational Activities – scheduled monthly
  • Workshops Related to parenting topics – scheduled monthly.
  • Family Resource Information.
  • Support for families transitioning into school/child care settings
  • Quality support For early education programs.
  • PCHP ParentChild Home Program

Worcester Housing Authority (WHA)

40 Belmont Street, Worcester, MA 01605 (508) 635-3000

Public Housing

If you are interested in applying for the public housing programs administered by the Worcester Housing Authority, you must le a written application. The application must be led at our Admissions Department located at 40 Belmont Street in Worcester.

To determine your eligibility you will need:

  1. Names of all persons who would be living in the unit, their sex, date of birth, social security number (if applicable) and relationship to the family head.
  2. Your current home address and mailing address/ telephone numbers.
  3. Family characteristics or circumstances that might qualify the tenant for selection preferences.
  4. Names and addresses of your current and previous landlords. For information about your family’s suitability as a tenant.
  5. An estimate of your family’s anticipated income for the next twelve months and the sources of that income.
  6. The names and addresses of employers, banks and any other information the WHA would need to verify your income, assets and any applicable deductions.

If you are having problems with housing discrimination, contact the Fair Housing Project at Community Legal Aid by calling (508) 799-8589 or visit their offices at 405 Main Street, Worcester, MA 01608.
The first step of the process for obtaining a voucher is to fill out the Centralized Waiting List Pre-Application, which can be found online or at the WHA.

Section 8 Housing

Application Steps

There are three ways to apply.

  1. You can apply online by making a login, and then accessing the application. The link to the login is located below: https://secure. massnahro.org/Section8LHA_Internet/WebPages/Registration/ Registration.aspx
  2. You may do a preliminary application. Link to preliminary application is found below: http://massnahro.org/S8_Page2.php
  3. You may call the closest housing authority near you and request and application to be emailed to you.

Only one application per family. The application must be complete and


You will receive preference for a WHA Section 8 Voucher if:

  • You live and work in Worcester.
  • You are a veteran, or the family of a veteran whose death was a service related fatality.
  • Homeless persons, those living in substandard housing and those forced to move out due to no fault of their own also receive priority. Information needed in application and after application:
  1. Name of all persons who would be living in the unit, their sex, date of birth, social security number, and relationship to the family head.
  2. Family characteristics or circumstances that might qualify the family for tenant selection preferences.
  3. Current home address and mail address.
  4. An estimate of family income for next twelve months.
  5. Names and addresses of employers, banks, and any other information that will help verify income.
  6. Need documentation that verifies the information given on application such as birth certificates, tax returns.

GED/ESL Classes

32 Great Brook Valley Avenue, Worcester, MA 01605 (508) 635-3000
Contact: Ruben Lopez, (508) 635-3306

Services: WHA offers GED and ESL courses for WHA Residents only. The program is free of charge as long as the person currently resides in a WHA apartment. ESL classes are offered Monday, Wednesday and Friday, 9:00 am 12:00 pm.

GED classes are offered Monday – Friday, 9:00 am 12:00 pm.

Registration information: On going registration, free of charge. Placement test is required for the GED classes. Registration takes place between September through mid-June. They operate on the public schools schedule.

Worcester Pastoral Counseling Center

128 Providence Street, Suite 301,Worcester, MA 01604 (508) 757-0376
7 Church Street, Westborough, MA 01581 (508) 366-4000

34 Felton Street, Hudson, MA 01749 (508) 366-4000

Website: http://pccofma.org/

Mental Health Providers

Services: Outpatient counseling for adults, youth & children, outpatient counseling for Individuals, Couples, Marriage and Family, Grief & Loss, Alcohol and Substance Abuse, Anxiety, Depression & Stress Management. Group therapy – offered sporadically for divorce support, caregivers, grief & loss, meditation, midlife, women’s spirituality. Also offers EMDR (eye movement desensitization).

Payment: Accepts most insurance agencies, but does NOT accept MassHealth, MBHP or Children’s Medical Security Plan. Sliding fee scale.


Services: Clothing, etc.
Hours: Monday– Saturday, 9:00 am 7:00 pm; Sundays Closed

Soup Kitchen

Services: Salvation Army offers breakfast, lunch and dinner Monday – Friday. Closed on Saturdays. Dinner only on Sunday.

Food Pantry

Services: Food distribution Monday – Friday, 10:00 am 12:00 pm and 12:45 pm 2:00 pm

Worcester Police Department

9-11 Lincoln Street, Worcester, MA 01608

The Clergy Police Youth Partnership Program

Contact: Sgt. Miguel Lopez Program Supervisor
(508) 799-8696
Locations: Mentoring takes place at 10 local places of worship and at the South East Asian Coalition.

Mission: The mission of this collaboration is to reach, assist, and transform youth, especially those whose lives have been affected or Influenced by alcohol and other drugs, crime, and/or violence. Through a collaboration of faith leaders and police, the aim is to improve the personal development of youth, build a system of community support and create healthy and safe neighborhoods.

Eligibility: Serving any 5–21-year-olds at no cost.

Worcester Public Library

3 Salem Square, Worcester, MA 01608 (508) 799-1655

Literacy Volunteers of Worcester

(508) 754-8056


Services: ESL classes for adults
Levels: Survival, Beginner, high beginning, and intermediate.

Classes run for 12-week sessions in fall and spring, 6-week sessions in late spring and summer. One-on-one tutoring sessions are free, meet once a week for 2 hours. Students can attend group classes and tutoring if desired.

Registration: Registration is ongoing for these timeframes: Sept. – Dec., Jan. – April, May – June, July – August.

Cost of classes is free. Donations are gratefully accepted.
Visit office to register: Monday, 9:00
am 3:00 pm; Tuesday & Wednesday,

9:00 am 2:30 pm; Thursday, 9:00 am 5:00 pm; Friday, 3:00 pm 5:00 pm
Cost of tutoring is free. Must make an appointment and undergo testing for tutoring.

Worcester Public Schools

24 Chatham Street, Worcester, MA 01609 (508) 799-3090

WPS Adult Learning Center

Services: The WPS Adult Learning Center offers a variety of programs at this main location and other branches throughout the city. The Family Literacy Program runs Tuesday and Thursday for daytime hours, 9:00 am 11:30 am and evening hours are 5:30 pm 8:00 pm on Mondays and Wednesdays.

They also o er GED & ESL courses, Tuesday and Thursday 9:00 am 11:30 am. The evening classes take place Tuesday and Thursday 5:30 pm 7:30 pm.

Citizenship Classes are also available, please call for more information. Registration Information: Free of charge.

Website: http://adult-education.worcesterschools.org/modules/groups/integrated_home. phtmlgid=1509019&sessionid=b74f8990e7abb2f1229c8ae6d89560e6

Head Start (added to Worcester public schools post)

770 Main Street, Worcester, MA 01610
(508) 799-3237
Fax: (508) 799-3633
Recruitment & Enrollment Information: (508) 799-3608
Services: Head Start is a federally funded preschool program whose focus is to provide quality instruction and education with an emphasis on early literacy and mathematics. Children leave Head Start prepared for elementary school and a successful transition to kindergarten. Teachers use research based curriculum. Instruction is provided in both individual and small group settings. The classroom environment and teacher instruction provide opportunities for each child to develop at their own pace in a stimulating and challenging setting.

Comprehensive services are provided to both the child and their family. These services include:

  • Health screenings and education
  • Oral Health screenings and dental education
  • Nutritional services
  • Special Needs Identification and support services
  • Social Service support and referrals
  • Family Involvement activities including Adult Education opportunities The program services 615 children and families who reside in the City of Worcester. Each Head Start building is accredited by the National Association for the Education of Young Children (NAEYC). Limited transportation is provided and multilingual staff are available to assist families.

Worcester Senior Center

128 Providence Street, Worcester, MA 01604
Services: The Worcester Senior Center is a welcoming place for all seniors, their families and caregivers, elder service providers and the community. The Center is on two bus routes and has free parking.
There is a strong emphasis on health and wellness programming, in addition to fitness, intergenerational events, support groups, arts & crafts classes, multi-cultural programs, computer classes and various other educational and recreational activities. Lunch is provided every day, as well as dinner. In addition to scheduled programs, elders enjoy a spacious library, computer lab practice, games, art exhibits and landscaped grounds. They also provide such services as veterans’ assistance, health insurance counseling, food stamps, tax return preparation, legal assistance and individual client advocacy. The SeniorScoop is a free monthly newsletter listing activities, menus and programs for the month.

Low Vision

Services: Vision support group.
Hours: 3rd Friday 10:00 am 12:00 pm (noon)
Eligibility / / / Payment: Anyone with low vision. No cost.


Services: Alcohol abuse support group. Hours: Fridays from 12:30 pm 1:30 pm Eligibility / Payment: Open Meeting. No cost.

Worcester State University

486 Chandler Street, Worcester, MA 01602 (508) 929-8127 http://www.worcester,edu

Intensive English Language Institute

Contact: Leah Guzman and Susan Siebel, (508) 929-8120
Services: The Intensive English Language Institute by Worcester State University

offers ESL courses.

The Intensive program is offered by semester. There are Spring, Fall and Summer sections that run of the following schedule: Mondays, Wednesdays and Fridays, 8:15 am 12:15 pm ; Tuesdays and Thursdays, 1:00 pm 5:00 pm.

The Community Program is a small program using integrated skills with ESL courses. They are for people in levels 1–4. Courses are offered in the day or evening.

Pronunciation and Conversation classes are offered in the evenings. These courses are exclusively for those in level 4 and higher.

Business English and Grammar through Writing classes are also offered in the evenings and only for those in level 4 or higher.

In addition, they provide TOEFL training courses for level 4 and up, in the evenings.

Registration information: The registration fee may vary depending on the course. It can range from$700 to $3250 for the Intensive Semester Program. The other programs also have a registration fee that ranges from $375 to $475. Discounts and payment plans are available, please call for more information regarding these options.

Worcester State University Intergenerational Urban Institute

486 Chandler Street, Worcester, MA 01602
(508) 929-8978
Services: The Intergenerational Urban Institute offers a variety of services including free conversational English tutoring. The classes run on the following schedule:

Tuesdays, 3:00 pm 4:00 pm at Worcester Housing Authority, 425 Pleasant Street. Wednesdays, 11:30 am 12:20 pm at Worcester State University, 486 Chandler Street.

Thursdays, 10:00 am 11:00 am at Nu Café, 335 Chandler Street, Elderly persons are especially welcomed.

Registration information: There is no registration fee. Classes begin the week of 9/23.

Latino Education Institute

537 Chandler Street, Worcester, MA 01602 Contact: Coordinator Jose na, (508) 414-2590

Services: ESL Adult Learner Program held on Tuesdays & Thursdays, 6:00 pm 8:30 pm

Registration: Must be at least 18 years of age, undocumented OK.
No Cost Registration on-going classes are September–November and March–

June. Enrollment dependent upon waiting list and program numbers.

Worcester Triage and Assessment Center (SMOC)

701 Main Street, Worcester, MA 01610 (508) 872-4853 (SMOC)


Services: The Worcester Triage and Assessment Center (SMOC) help people in crisis, with or without substance abuse problems. SMOC also provides other housing services. Must call to learn about emergency housing.

Worcester Youth Center

326 Chandler Street, Worcester, MA 01602 (508) 791-4702

GED Classes

Contact: Laura Suroviak

Services: The Worcester Youth Center offers free, small GED preparation courses. This program pays for the GED testing fee. In addition they o er a bilingual program to prepare for the test in either English or Spanish. Upon earning their GED participants will receive $100. This program is for people between the ages of 16–24.
Hours: Monday – Fridays, 2:00 pm 7:00 pm

Eligibility: Youth Ages 14–24. No cost, membership form.

Work, Inc.

18 Mill Street, Fitchburg, MA 01420 (978) 342-0337

Mass Hire

44 Front Street, 6th floor, Worcester, MA 01608
(508) 799-1600 / (508) 799-8000; workforcecentralMA.org
Services: Through the Job Seekers services Workforce Central Worcester is there to provide assistance to those who are beginning their work history or those who are looking for a new job. They provide job training and financial aid is available to assist clients in their career path. The program also operates a Youth Services and Veterans Services division.

Eligibility: Workforce Central Career Centers can provide financial assistance for re-training to eligible applicants 18 years and over, you must reside or have been currently laid o their service area.

To participate in the program you will be asked to provide two documents:

  1. Proof of Age in the form of a birth certificate or other legal document that contains your date of birth
  2. Work Authorization, this can be a copy of your passport, birth certificate or alien resident card indicating right to work.

New Leaf Program

Services: This program has been designed by job experts and ex-offenders to help clients land the job that they want. The first step is to apply for the Career Center Seminar, in which the client will have the opportunity to meet with job-readiness expert and talk about history and develop career goals.

Youth Services

Services: Assistance with work readiness and job search assistance, work experience in the form of internship opportunities, training, counseling and mentoring.
Career development is also available with adult mentoring and follow-up services. Additional Youth Services include GED preparation, MCAS preparation and summer youth employment.

Veterans Services

Services: Veterans receive top priority services. Clients have the opportunity to meet with a Veterans’ Representative that will provide job assistance. Additionally they can o er job leads, career planning, career training, resume services, use of personal computers, internet access, workshops and ongoing support, community outreach and other veterans’ resources.

Unemployment Insurance

Services: Walk-in customers may use the dedicated UI Online computer stations on a first-come, first-serve basis. Basic computer skills are needed for you to enter all personal and confidential claim information yourself when using the Online system.

Stop by the front desk to sign up. UI Online computer stations and printers are available Monday – Thursday, 8:45 am 3:00 pm and Fridays, 9:30 am 3:00 pm. If you require assistance to fill out this application, please be advised that staff are available on the following days and times: Monday – Thursday, 8:45 am 3:00 pm and Fridays, 9:30 am 3:00 pm.

Older Worker Services

Services: offers mature workers assistance in re-employment, including coaching and counseling, internships, job referrals, on-the-job training at non-profit and government agencies and much more. To participate you must first attend a Careers Services Seminar, and then ask for a referral.

Website: http://www.workforcecentralma.org/

Workforce Central Worcester

44 Front Street, 6th floor, Worcester, MA 01608

(508) 799-1600 or (508 799-8000

WRTA (Worcester Regional Transit Authority)

WRTA Customer Service Center
60 Foster Street, Worcester, MA 01608
(508) 791-9782
Website: http://www.therta.com/
Services: Call to obtain NEW route information and to find out where bus schedules are distributed.


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YEATEAM (Youth Empowerment and Activism)

23 Ferdinand Street, Worcester, MA 01603
Contact: Raquel Castro, (774) 242-6461; Marianna Islam (774) 641-1132

Services: A Worcester-based collective of young people in solidarity with their adult allies who creatively and strategically fight racism in all forms.

YEA is a volunteer-driven collective for youth ages 13–18 and their adult allies. No members are paid, rather we all, youth and adult commit to this work out of our personal thirst for racial justice and our dedication to a better tomorrow. All members go through a rigorous application and induction process that occurs in September of each year. YEA collaborates with many organizations within and outside of Worcester who share a similar commitment to racial justice and youth empowerment.


  1. Applicant must be aged 13–18.
  2. Applicant must have a two year minimum commitment.
  3. Applicant must regularly attend every YEA Team meeting (every other Thursday evening).
  4. Applicant must follow mandatory attendance at the annual YEA Team Empowerment Retreat.
  5. Applicant should bring passion and dedication to examining and fighting racism.
  6. Applicant must plan and facilitate anti-racism workshops for youth and the community in Worcester and at conferences and events outside Worcester.
  7. Applicant must have openness to learn and grow and commitment to speak truth to power!

YOU, Inc.

81 Plantation Street, Second Floor, Worcester, MA 01604 (508) 849-5600

GED Classes

Contact: Kate Mallet, (508) 849-5600 ext. 7303
Services: In addition to their GED program they also o er an Education for

Employment program. Both services are available for persons ages 16–21 that qualify. Hours: They are open Monday – Friday, 9:00 am 12:00 pm.

Registration Information: They have an ongoing registration. There is no fee. Please call for more information and to set up a placement test.

Mental Health Treatment

Contact: For referrals, (508) 849-5600 ext. 421 or 855-4YOUINC

Services: Counseling available for children, adolescents, adults and families. They help adolescents with Substance Abuse. Psychological testing, neuropsych screening, risk assessments, ADHD evaluations, trauma evaluations are available. After-school programs, Group therapy for parents, grand-parents, teens and kids, Parent Resource Rooms and Prevention Specialists are offered. In- home services are provided.

Sexual Abuse treatment & evaluations, Medication management &evaluations for clients receiving services at YOU, Inc. Early Childhood Mental Health Consultation Services, Community-Based Services, Adult Case Management, GED programs, Fire-setters’ Prevention program, In Home Behavioral Services, Positive Parenting, and Therapeutic Mentoring available.

Spanish speaking clinicians available.

Payments: Accept all private insurances (except CIGNA or TriCare). Limited sliding fee. Accepts all Mass Health plans and the Children’s Medical Security Plan.

Parenting Psychotherapy Support Group

Services: The program provides affect management, communication and discipline.

Contact: Centralized Referral Department, (508) 849-5600 ext. 421 Hours: Accepting referrals Tuesdays, 5:00 pm 6:00 pm
Eligibility: Mass Health, some private insurances or private pay. Adults: Parenting Skills for Spanish Speaking Parents

Services: This program conducted in Spanish helps the participants develop and tone their parenting skills.

Contact: Centralized Referral Department, (508) 849-5600 ext. 421

Hours: Accepting referrals Fridays, 1:00 pm 2:30 pm

Eligibility: Mass Health, some private insurances or private pay. Adults 18+

Services: A movement based group using martial arts and mindfulness to support stress reduction and emotional regulation.

Contact: Centralized Referral Department (508) 849-5600 ext. 421 Hours: Accepting referrals Tuesdays, 12:00 pm 1:00 pm
Eligibility: Mass Health, some private insurances or private pay.

Young Adults Support Group

Services: Helping young adults navigate sexuality & relationships. Contact: Centralized Referral Department

(508) 849-5600 ext. 421
Hours: Accepting referrals Mondays 6:00 pm 7:00 pm

Eligibility: Young adults ages 16–21 co-ed.

Adolescent Substance Abuse Services

Services: A group treatment that focuses on substance abuse treatment for those who have a history of either experimental or significant substance abuse and addiction.

Contact: Centralized Referral Department (508) 849-5600 ext. 421 Hours: Rolling admission.

Eligibility/ Payment: Must be between the ages of 11–18. Accepts Mass Health, some private insurances or private pay.


Services: Anger management for adolescent and pre adolescents (11+) who have difficulties managing their anger in any situation.

Contact: Centralized Referral Department (508) 849-5600 ext. 421 Hours: Rolling admission.

Eligibility/ Payment: Must be between the ages of 11–18. Accepts Mass Health, some private insurances or private pay.

LGBTQ Support Group

Services: Assisting clients struggling with issues related to gender and/or sexuality.

Contact: Centralized Referral Department, (508) 849-5600 ext. 421

Hours: Accepting referrals Thursdays, 4:00 pm 5:00 pm

Eligibility/ Payment: Open to persons struggling with the issues listed above. Accepts MassHealth.


Services: Group for boys with sexual o ending or harmful behavior (ages 13–17)

Contact: Centralized Referral Department, (508) 849-5600 ext. 421

Hours: Meets on Tuesdays, 3:00 pm 4:00 pm

Eligibility/ Payment: Open to persons struggling with the issues listed above. Accepts MassHealth.


Services: Building self-regulation and interpersonal relationship skills through movement and martial arts; co-ed ages 8–12.

Contact: Centralized Referral Department, (508) 849-5600 ext. 421
Hours: Meets on Tuesdays, 4:00 pm 5:00 pm
Eligibility/ Payment: Open to persons with the above criteria. Accepts Mass Health.

Youth Central Intake and Care Coordinator, The

349 Broadway Street, Cambridge, MA 02139 Tel: (617) 661-3991
Fax: (617) 661-7277
Toll Free: 1-866-705-2807

TDD: (617) 661-9051
Services: IHR’s programs facilitate access to a range of services for Massachusetts youth with substance use issues, including residential and outpatient treatment. Access Coordinators orient parents and professionals to care services, conduct phone assessments, make referrals to residential or outpatient treatment, work closely with referral sources, and provide support to youth and their families throughout the process. staff members are committed to promoting a positive, strengths-based substance use treatment approach when working with young adults. IHR also assists young people and their families in accessing substance use treatment and resources through individual and family outpatient counseling and case management, which can occur in schools, community settings, homes, and IHR’s clinics. Youth under the age of 18 who receive a citation for possessing marijuana register for the requisite drug awareness classroom instruction through IHR. IHR staff also provide training and technical assistance to the Massachusetts Department of Youth Services on understanding substance use issues.

Youth Net

125 Providence Street, Worcester, MA 01604 (508) 755-6455

Girls, Inc. Program

484 Main Street, Suite 560, Worcester, MA 01608
(508) 791-3181
Services: YouthNet is a year-round program in collaboration with YOU, Inc. for middle school girls. YouthNet girls help shape their own program here at Girls, Inc. based on their interests. offered after school on Monday, Wednesday and Friday.

Activities include: Cooking, Dance, Gymnastics, Swimming, Arts, and much more!

Youville House

133 Granite Street, Worcester, MA 01604
(508) 753-3084
Services: Catholic Charities Services helping elders, families and children in need:

  • Older and disabled adults maintain their independence by receiving home care services while others enjoy the companionship of our volunteer visitors.
  • Low income seniors learn new job skills by working at numerous area agencies as senior aides.
  • Homebound elders and people who would otherwise be alone enjoy Thanksgiving and Christmas dinners with the aid of many volunteers.
  • Families receive emergency assistance, food and help with budgeting skills to prevent homelessness, while others find usable, wearable clothing at the Catholic Charities boutique.
  • Parents and children find emergency shelter and transitional services at Catholic Charities Youville House and at the Little Brown House through Catholic Charities partnership with St. Mary’s Parish.
  • Women of all ages receive postabortion counseling through Project Rachel.
  • Many parents and children bene t from the encouragement and instruction of parent aides.
  • A child completed his journey to his adoptive family, while prospective adoptive families are helped to access adoption services. Many others locate their adoptive histories.
  • Adult learners, assisted by volunteer tutors, pursue educational and life goals through improved literacy.
  • Refugee and immigrant youngsters are tutored after school weekly by college students through a partnership between Catholic Charities and the African Community Project.
  • Families discover strength by building life skills through our Family Resource Center group services.
  • Catholic Charities Services helping families who seek independence and community support:
  • People volunteer in the resettlement and homeless programs.
  • Newcomers (asylees, refugees and immigrants) living throughout Worcester County with limited financial means receive free medical physicals, lab work and medical documentation in their quest for US citizenship and permanent residency through a partnership of Catholic Charities and St. Luke’s Health Center.
  • People participate in citizenship education and while others obtain immigration counseling.
  • Former refugees find help in their resettlement and in beginning new lives in the Untied States and others are enrolled in employment training.
  • Immigrants and refugees process legal documents that eventually lead to permanent residency and citizenship.
  • Men at Crozier House continue their pursuit of sobriety, while additional men live in the community through Crozier’s collaboration with St. John’s Parish.
  • People with multiple sclerosis are assisted in their efforts to live independently.
  • Many of our neighbors access information and referral services.
  • Catholic Charities Services helping families faced with developmental disabilities:
  • Young adults find jobs through Mercy Centre’s employment services and job training or receive community based day services.
  • Hearing impaired people find comfort and companionship through deaf ministry. YWCA of Central MA 1 Salem Square, Worcester, MA 01608 (508) 767-2505 Girls CHOICE Program Contact: Jennifer Madson, (508) 767-2505 ext. 3073 Services: Girls CHOICE fosters long term mentoring relationships between professional women and middle school aged girls. The program aims to empower girls to achieve their aspirations through education and financial independence. Girls participate in one-on-one mentoring and weekly programming. Weekly programming is held during the school year and includes topics such as: stress management, bullying, body image, violence prevention, community service and group mentoring events. Girls also receive academic support services as needed. This program is free of charge. Eligibility
    1. Applicants must be entering or enrolled 7th grade girls attending Worcester Public Schools.
    2. Applicants must be eligible for free and reduced lunch.
    3. Applicants must be able to attend regular weekly programming and occasional events.
    4. Applicants must be willing to be matched with a one-on-one mentor through Big Brothers Big Sisters.

    The Young Parents Program

    Contact: Brenda Safford, (508) 767-2505 ext. 3028

    Services: The Young Parents Program offers pregnant and parenting out-of-school youth, aged 14–21, who have not achieved a high school diploma with GED preparation along with a variety of educational and life skills training.

    Registration: Registration is on going. Please call to schedule an appointment if you interested.

Sober Housing

Services: Sober housing available for women. Housing available from four weeks up to two years.

Eligibility: Women in need of short-term housing, full time student and/or working, 18 or older.

Young Parent Program (YPP)

Services: This program provides teen parents and pregnant teens the opportunity
to complete their high school education through a GED program. Teen parents also receive community-based assistance while preparing for their GED such as childcare, case management, life and parenting skills training, job search assistance, health services, career exploration and more.

Contact: Alyson Whalen, (508) 767-2505 ext. 3028
Hours: Mondays–Fridays, 9:00 am 2:30 pm
Eligibility: DTA referred Parents under 21 years old, pregnant or with children.

Breast / Reproductive Cancer Support Group

Services: Water Exercise, Health and Wellness
Contact: Maureen Burdulis ENCORE Plus Facilitator, (508) 767-2505 ext. 5509

Hours: Water Exercise component held every Tuesday, 11:00 am 11:30 am, Support Group at noon.

Eligibility: Free and open to any woman diagnosed with breast cancer or reproductive cancer.

Daybreak Domestic Violence

Services: Domestic violence services are designed to meet the needs of women and children whose lives are affected by interpersonal violence. All services are confidential and free of charge. All services can be accessed by calling the 24-hour hotline in your geographic area.

Contact: Hotline (508) 755-9030
Hours: Call for dates, times, & location
Eligibility: Adult victims of domestic violence. No cost.


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