A Resource for the Re-entry Population of Greater Worcester
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Energy and Utility Assistance

Fuel Assistance
If you have a past balance due and need to work out a payment plan please check with your provider about arrearage programs. These programs sometimes allow for a portion of your overdue balance to be “forgiven.”

Citizens Energy Heat Assistance Programs
1-877-JOE-4-OIL
Services: reduction in utility payments for those facing financial hardships. There are no strict income limits and no citizenship requirements. You do not need proof of immigration status.

Gardner Community Action Committee
294 Pleasant Street, Gardner, MA 01440
(978) 632-8700
Office Hours: Monday–Thursday, 8:30 am – 4:30 pm; Friday, 8:30 am – 4:00 pm

Jewish Family Services of MetroWest
475 Franklin Street, Suite 101, Framingham, MA 01702
(508) 875-3100
Website: http://www.jfsmw.org/

Low Income Home Energy Assistance Program (LIHEAP)
484 Main Street, 2nd floor, Worcester, MA 01608
1-800-632-8175
Services: Government program to help low-income families and individuals pay their heating bills during the winter.

MassSAVE
1-866-527-7283
Services: MassSAVE o ers energy tips and information about free home energy assessments, energy-saving products, and loans, rebates, and other incentives for energy-saving home improvements.

National Grid and NSTAR
1-800-322-3223 / 1-866-315-2496
Services: Serve primarily residential customers with balances over $300 that has been due for at least 60 days.

The Salvation Army’s Good Neighbor Energy Fund
640 Main Street, Worcester, MA 01608
(508) 756-7191
Services: Assistance with heating bills, including gas, electric and oil.

Saint Vincent de Paul
507 Park Avenue, Worcester, MA, 01603
(508) 752-4232
Services: offers assistance with emergency new or gently used general clothing, utility or electric bill payment assistance and medical bill payment assistance.

RAFT Residential Assistance for Families in Transition
12 East Worcester Street, Worcester, MA 01604
(978) 630-6600
Services: gives short-term financial assistance to low-income families who are homeless or at risk of becoming homeless.

Department of Public Utilities
1-800-392-6066
Services: Provide lower rates for gas, electricity and telephone for low-income families. Prevent the shutoff of gas of senior households, a low-income family with an infant, someone with a serious illness, or a tenant with utilities included in the rent.

The Worcester Community Action Council
484 Main Street, Second Floor, Worcester, MA 01608
(508) 754-1176
Services: provides eligible households, homeowners or renters with help paying a portion of winter heating bills.


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