Consumer Credit Counseling Service of Southern New England
(866) 889-9347
Services: Receive foreclosure counseling and debt reduction from this non-
profit. CCCS provides homeowners and people in debt with confidential financial counseling. Services offered to clients include assistance with budgeting and money management, mortgage delinquency, debt management programs, foreclosure and housing counseling, and consumer education.
Child & Family Services – Emergency Mental Health Services
543 North Street, New Bedford, MA 02740
Emergency Services Child & Family Services: (508) 984-5566
Emergency Services Crisis Center Child & Family Services: (508) 996-3154
Services: Emergency Services offers assessments and interventions to children and adults who are in a crisis situation. Interventions with children ages 0-20 can occur at any location including homes with Emergency Services involvement for up to
8 hours the first day and an additional 6 days of support as needed. Outreach for children ages 0-20 is provided 24/7.
Hotlines
Community Resources
Mass 211
Dial 211, 24 hours a day, 7 days a week
Free statewide confidential information and referral help line
Domestic Violence and Abuse
Daybreak Resources for Women & Children
(508) 755-9030
Hotline, 24 hours a day, 7 days a week
Health Imperatives Violence Intervention & Prevention
24-Hour Sexual Assault & Domestic Violence Hotline
508-588-8255
SafeLink Hotline
1-877-785-2020
24 Hour hotline for crisis intervention, safety planning, support, information, and referrals to emergency shelters
SAVE Victim Services (LUK, Inc. )
545 Westminster Street, Fitchburg, MA 01420
(978) 345-0685
LUK Toll Free: 1-800-579-0000
Monday–Friday, 8:30 am – 5:30 pm
Voices Against Violence
24-hour hotline: 1-800-593-1125 or (508) 626-8686
Help with Substance Abuse
Massachusetts Substance Abuse Information and Education Helpline
1-800-327-5050
The Youth Central Intake and Care Coordinator (YCICC)
1-866-705-2807
Mental Health
Child & Family Services – Emergency Mental Health Services
543 North Street, New Bedford, MA 02740
Emergency Services Child & Family Services: (508) 984-5566
Emergency Services Crisis Center Child & Family Services: (508) 996-3154
Services: Emergency Services offers assessments and interventions to children and adults who are in a crisis situation. Interventions with children ages 0-20 can occur at any location including homes with Emergency Services involvement for up to 8 hours the first day and an additional 6 days of support as needed. Outreach for children ages 0-20 is provided 24/7.
Monetary Support
Consumer Credit Counseling Service of Southern New England
(866) 889 – 9347
Services: Receive foreclosure counseling and debt reduction from this non-profit. CCCS provides homeowners and people in debt with confidential financial counseling. Services offered to clients include assistance with budgeting and money management, mortgage delinquency, debt management programs, foreclosure and housing counseling, and consumer education.
Neighborhood Services & Centers
Worcester Division of Neighborhood and Housing Development
(508) 799-1400
Centro Las Americas
(508) 798-1900
East Side Community Development Corporation (CDC)
(508) 799-6942
Green Island Neighborhood Center
(508) 753-4661
Main South Community Development Corporation (CDC)
(508) 752-6181
Lakeside Neighborhood Center
(508) 792-5750
Oak Hill Community Development Corporation (CDC)
(508) 754-2858
Pleasant Street Neighborhood Network Center
(508) 754-7793
Quinsigamond Village Community Center
(508) 754-7481
South Worcester Neighborhood Center
(508) 757-8344
Worcester Senior Center
(508) 799-1232
State Agencies
Department of Mental Health (DMH)
(508) 363-3838
Department of Developmental Services (DDS)
(508) 792-6200
Department of Public Health (DPH)
(508) 792-7880
Department of Telecommunications and Energy (DTE)
800-392-6066
Department of Revenue (Child Support)
800-332-2733
Department of Children and Families (DCF, formerly DSS)
(508) 929-2000
Department of Transitional Assistance (DTA)
(508) 767-3100
Department of Youth Services (DYS)
(508) 792-7611
Parents Helping Parents
Email: info@parentshelpingparents.org
Website: info@parentshelpingparents.org
Parental Stress Line: (1-800-632-8188)
PHP’s prevention philosophy is grounded in a self-help model based on the belief that parents are capable of developing their own solutions when given the space, encouragement, and community resources that they need. Thus, it is the parents themselves who decide the direction a conversation will take during a Parent Support Group meeting or Parental Stress Line. Through a combination of trust, mutual support, honesty, and collective wisdom, involvement with PHP can become the foundation for a parent’s own personal growth and change.
Baby Safe Haven
Phone: (866)814-SAFE (Children of Hope)
Services: The Safe Haven Act of Massachusetts (2004) allows a parent to legally surrender newborn infants 7 days old or younger at a hospital, police station, or manned fire station without facing criminal prosecution. The Safe Haven Act is an amendment to Chapter 119 of the Massachusetts General Laws, section 39½. The law became effective on October 29, 2004.
Important Terms:
Newborn infant: a baby 7 days old or younger.
Voluntary placed, voluntary placement or voluntary abandonment: voluntarily leaving the newborn infant with an appropriate person at a designated facility.
Designated Facility: hospital (it is preferred that the newborns specifically be taken to an acute care hospital emergency department), police department or manned fire station; the locations stipulated by the Safe Haven Law.
Appropriate person: someone at a designated facility who is able to ensure that the newborn infant is safe; for example, the triage person in a hospital emergency department or duty officer in a police station.
Notification: An immediate notice to be filed with the Department of Children and Families (DCF) on the voluntary surrender of the newborn infant.
New Hope Inc.
Main Office
140 Park Street
Attleboro, MA 02703
Phone 508-226-4015
Fax 508-226-6917
RESPECT (Intimate Partner Abuse Education Program) 877-222-0083
Please send all general email inquiries to new-hope@new-hope.org
Satellite Offices
Milford
By Appointment Only
1-800-323-HOPE (4673)
Southbridge
By Appointment Only
1-800-323-HOPE (4673)
Taunton
By Appointment Only
1-800-323-HOPE (4673)
Worcester
MJ Leadenham Center (Supervised Visitation & RESPECT Program ONLY)
91 Prescott Street
Worcester, MA 01605
Phone 508-753-3146
Fax 508-753-3148
RESPECT (Intimate Partner Abuse Education Program) 877-222-0083
District Court Advocate Locations
Attleboro District Court
88 Main Street
Attleboro, MA
Court Clerk’s office: 508-222-4869
SAFEPLAN Advocate: 508-226-4015
Serving the towns of Attleboro, Mansfield, North Attleboro and Norton
Dudley District Court
279 West Main Street
Dudley, MA
Court Clerk’s office: 508-943-7123 ext 0
Serving the towns of Charlton, Dudley, Oxford, Southbridge, Sturbridge, and Webster
East Brookfield District Court
544 East Main Street
East Brookfield, MA
Court clerk’s office: 508-885-6305
SAFEPLAN Advocate office: 508-885-0908
Serving the towns of East Brookfield, Oakham, Paxton. Warren, Spencer, Leicester, Barre, New Braintree, Rutland, Hardwick, West Brookfield, Brookfield
Milford District Court
161 West Main Street
Milford, MA
Court Clerk’s office: 508-473-1260
SAFEPLAN Advocate: 508-949-0452 Ext 2181
Serving the towns of Milford, Bellingham, Hopedale, Mendon and Upton
Taunton District Court
40 Broadway
Taunton, MA
District Court Clerk’s office: 508-977-4900
SAFEPLAN Advocate: 508-824-5205 Ext 2190
Serving the towns of Berkley, Dighton, Easton, Rayham, Rehoboth, Seekonk and Taunton
Uxbridge District Court
261 South Main Street
Uxbridge, MA
Court Clerk’s office: 508-278-2454
SAFEPLAN Court Office: 508-278-6561
Serving the towns of Uxbridge, Sutton, Douglas, Northbridge, Millville, and Blackstone
Westborough District Court
170 Oak Street
Westborough, MA
Court Clerk’s Office: 508-366-8266
SAFEPLAN Court Office: 508-366-8266 ext 144
Serving the towns of Westborough, Northborough, Southborough, Shrewsbury and Grafton
Probate Court Advocate Locations
Taunton Probate Court
40 Broadway
Taunton, MA
Probate Clerk’s office: 508-977-6040
SAFEPLAN Advocate: 508-824-5205 EXT 2090
Serving the towns of Attleboro, Norton, Mansfield, New Bedford, Fall River, Dartmouth, Fairhaven, Freetown, Somerset, Swansea, Westport, Achusnet, Taunton, Dighton, Seekonk, Easton, Raynham, Rehoboth, and Berkley
Phone: (508) 753-3146
Toll-Free, 24-Hour Hotline: 800-323-HOPE (4673)
Services: New Hope is a 501 (C) (3) non-profit organization whose mission is “Ending Domestic and Sexual Violence in Our Community”. While some programs serve only domestic or sexual violence survivors, New Hope is a dual mission agency which addresses both issues together. Since domestic and sexual violence are often intertwined, our clients benefit from the full spectrum of programs we offer, allowing them to receive domestic and sexual violence services all in one place.
We offer a wide range of services which combine crisis intervention, violence prevention, life transition and self-sufficiency opportunities, while promoting behavioral and systemic changes to reduce violence at the individual and community levels.
Toll-Free, 24-Hour Confidential Hotline
Our trained hotline specialists assist callers with crisis intervention, risk assessment, and safety planning. Callers are also provided with information about New Hope’s services and other community resources to address domestic and sexual violence.
Our Hotline is also available to family members, friends, neighbors and co-workers who may be concerned about someone they know that may be a survivor of domestic or sexual violence.
Emergency Shelter
We provide women, men, and children safe haven in New Hope’s two confidential emergency shelters. While at the shelter, clients receive crisis intervention, counseling, economic literacy training, financial advocacy and case management, including a housing plan.
Counseling
Dedicated to supporting both groups and individuals, trained counselors work with children, adolescent, and adult survivors of domestic and sexual violence.
SAFEPLAN
Advocates stationed in seven district courts and one probate court assist individuals with obtaining restraining and harassment orders. These advocates are located in Attleboro, Dudley, East Brookfield, Milford, Taunton (District and Probate), Westborough and Uxbridge. This program is partially supported by the Massachusetts Office for Victim Assistance (MOVA) through the 1984 VOCA grant from OVC, OJP, US D.O.J.
Community-Based Advocacy
Community advocates assist individuals with finding resources to enhance their safety while staying in their home community. Local assistance aims to minimize future risk and prevents the need to flee to shelter.
Supervised Visitation
Located at the MJ Leadenham Center in our Worcester office, supervised visitation is provided to non-custodial parents due to a prior history of domestic or sexual violence. Staff model healthy parenting skills with these adults while they visit their children in a safe, monitored and nurturing setting.
Housing Stabilization
Our housing stabilization program provides individuals with funding for rent, utilities, or other costs necessary for providing stable, reliable housing which was jeopardized as a result of domestic or sexual violence.
Civilian Police Advocate
Our civilian advocate in the Attleboro Police Station provides individuals with services such as crisis intervention, safety planning, and assistance with the criminal justice system.
East Side Community Development Corporation (CDC)
409 Shrewsbury Street, Worcester, MA 01604
(508) 799-6942
Monday-Thursday: 8:30 am–4:30 pm
Friday: 8:30 am–1:00 pm
Services: Since 1987, the CDC has sought to correct the major issues that have had a negative impact on its service area, which includes diverse, low-income neighborhoods. It has done so by developing holistic programs formulated with the direct input of residents, businesses, and community leaders. The CDC strategically invests significant amounts of leveraged resources and much of its own equity into the community in an effort to address a multitude of issues simultaneously. The ability to act decisively and expediently in these matters has enabled the CDC to purchase property inexpensively and to create programs efficiently.
SafeLink Hotline
PO Box 180019
Boston, MA 02118
Phone: (617) 521-0100
Fax: (617) 521-0105
Email: info@casamyrna.org
Services: 24 Hour hotline for crisis intervention, safety planning, support, information, and referrals to emergency shelters.
SafeLink is the Massachusetts statewide 24/7 toll-free domestic violence hotline operated by Casa Myrna. SafeLink hotline advocates are multilingual, and have access to a translation service that can provide translation in more than 130 languages. All calls to SafeLink are free, confidential and anonymous.
SafeLink is a resource for anyone affected by domestic violence. Each call is answered by a trained advocate who provides non-judgmental support, assistance with safety planning and information on appropriate resources. SafeLink’s state-of-the-art technology allows the advocate answering your call to keep you on the line while you are being connected to a shelter program in your area. This allows callers who are in danger to get help with a single call, rather than having to make numerous calls to different shelter programs across the state. It is OK to call SafeLink if you just need to talk about your situation – you do not need to be looking for a shelter space.
The SafeLink number is (877) 785-2020. If you are hearing-impaired, please call the SafeLink TTY number (877) 521-2601.
Centro Las Americas
11 Sycamore Street, Worcester, MA 01608
(508) 798-1900 x 221
ESL Classes
Services:
ESL Classes
Food Pantry
(508) 798-1900, ext. 237
Services:
Food distribution on Wednesdays, Thursdays, and Fridays 9:00 am–12:00 pm.