A Resource for the Re-entry Population of Greater Worcester
Currently Browsing: Parent Support & New Parent, Pregnancy Programs

Visitation House

119 Endicott Street, Worcester, MA

Phone: (508)965.7391

Contact: Eve Lindquist evelindquist@visitationhouse.org

Website: https://visitationhouse.org/

Visitation House is a welcoming home for women facing unplanned pregnancies with no other place to turn. The house serves up to 12 women at a time with a caring 24/7 staff and volunteers to mentor and model successful working-family life. Visitation House nurtures women to better care for themselves and their babies in a supportive family-like setting providing private rooms, food, clothing, as well as educational programs and coaching to build important life and career skills. Women stay at the house any time during their pregnancy until 6 months after their baby is born. This program is offered at no charge to the mother and is funded primarily by individual donations. Visitation House receives no government funding.


Amesbury Center – Community Action, Inc.

44 Friend Street, Amesbury, MA 01913
(978) 388-2570


Services: Low and moderate income families can apply for housing, rent assistance, food, mortgage help, holiday meals and gifts and clothing. They also operate a food pantry and clothing bank. In addition get help from a counselor in applying for the CAI Low-income Heating Assistance program (LIHEAP) as well as Women, Infants and Children (WIC) nutrition and health program.

Thom Worcester Area Early Intervention and Family Support

239 Mill Street, Suite B, Worcester, MA 01602
Phone: (508) 752-8466
Fax: (774) 243-6611
Email: Kelly.brennan@thomchild.org
Website: http://www.thomchild.org

Hours: 8am-5pm

Services: Early Intervention Program (EI): In Massachusetts is a statewide, family-centered, developmental service. Thom Child & Family Services offers the earliest possible intervention and support for children birth to three years old who have developmental difficulties due to identified disabilities or whose development is at risk due to certain birth or environmental circumstances.
Pregnancy and Newborn Support: Thom Child & Family Services offers free home visits to pregnant women, new mothers and their infants who live in the Springfield and Greater Lowell areas of Massachusetts.

Regional Consultation: Regional Consultation Programs (RCPs) provide consultation, family support, and community-wide workshops and training in Massachusetts.

Baby Safe Haven

Phone: (866)814-SAFE (Children of Hope)

Services: The Safe Haven Act of Massachusetts (2004) allows a parent to legally surrender newborn infants 7 days old or younger at a hospital, police station, or manned fire station without facing criminal prosecution. The Safe Haven Act is an amendment to Chapter 119 of the Massachusetts General Laws, section 39½. The law became effective on October 29, 2004.

Important Terms: 

Newborn infant: a baby 7 days old or younger.

Voluntary placed, voluntary placement or voluntary abandonment: voluntarily leaving the newborn infant with an appropriate person at a designated facility.

Designated Facility: hospital (it is preferred that the newborns specifically be taken to an acute care hospital emergency department), police department or manned fire station; the locations stipulated by the Safe Haven Law.

Appropriate person: someone at a designated facility who is able to ensure that the newborn infant is safe; for example, the triage person in a hospital emergency department or duty officer in a police station.

Notification: An immediate notice to be filed with the Department of Children and Families (DCF) on the voluntary surrender of the newborn infant.

Worcester Family Partnership

130 Leeds Street, Worcester, MA 1606
Phone: (508) 799-3136
Fax: (508) 799-3129
Email: vietze@worc.k12.ma.us or beltont@worc.12.ma.us
Website: http://worcesterschools.org/worcester-family-partnership

Services: Worcester Family Partnership is a MA Department of Early Education and Care grant to provide support services to families with children birth to school age. Worcester Family Partnership is offering you the opportunity to participate in a FREE Screening for your child. The AGES & STAGES Questionnaire only takes a few minutes and will give you important information about your child’s development.

WFP Opportunities include:

Playgroups–For parent and child Monday through Friday 9:30–11:00 am
Family Literacy–In collaboration with Adult Education programming (GED & ESOL) sponsored by partner agencies,  family activities are offered to extend learning to the entire family.
Family Recreational Activities – scheduled monthly.
Workshops–Related to parenting topics – scheduled monthly.
Family Resource Information.
Support for families–Transitioning into school/child care settings.
Quality support -For early education programs.
PCHP–Parent-Child Home Program.

Lutheran Social Services

14 East Worcester Street, Suite 300, Worcester, MA 01604
Phone: 774-243-3900
Toll Free: 877-500-8263 

Services: Resettlement services, basic needs, and legal advice (including help with citizenship forms) for refugees and immigrants.

American Red Cross

2000 Century Drive, Worcester, MA 01606
(508) 595-3700

Veterans and Their Families

Services available for  active duty members. THis program offers coping with deployment counseling sessions.

Emergency communications during family crisis and health and safety career training opportunities. Limited scholarships available. Also helps veterans come in contact with resources that may be useful to them.




Problem Pregnancy


495 Pleasant St,
Worcester, MA 01609


508 507-8378
Mon – Wed 10:00 to 4:00
Thur 9:00 to 3:00
Fri  9:00 to 12:00
Sat, Sun closed
Pregnancy Care Center
Pregnancy Testing
Support Counseling
Pregnancy Support
Women’s Health Clinic
STD Testing
About US –
If you’re facing an unplanned pregnancy and want help your next step, visit Problem Pregnancy.  Problem Pregnancy provides free pregnancy tests, Limited ultrasound, and abortion consultations.  Contact us to talk with someone about your situation and learn about all your options.  All of our services are free and confidential.

Edward M. Kennedy Community Health Center

Edward M. Kennedy Community Health Center

Behavioral Health Services
19 Tacoma Street
Worcester, MA  01605

(508) 852-1805


The Community Health Center provides outpatient multilingual psychotherapy and psychiatry services for children, adolescents and adults. There is a pharmacy on site.  These services are only available for health center patient only.


MassHealth all plans are accepted along with Medicare and Medicaid, HSNO, CMSP, Commercial Insurances.

Worcester Public Schools

Locations vary 
24 Chatham Street

(508) 799-3090

Worcester Public Schools Night Life

The Night Life program has a reputation for being  one of the most enriching and successful in the nation. It offers a wide array of classes, in everything from business to recreation. Job training and vocational skills classes are available. Online classes are available. The program also operates an adult learning center at 24 Chatham Street that specializes in adult literacy, ESL, and GED classes).

They have at their disposal a team of Commonwealth certified teachers so help you further your education.

If you are 16 or over and have left school you are eligible for this program.

Classes are filled on a first come first serve basis so please register early if you considering taking one of the classes offered.  You may register up until the first night of the class.

Times and dates are subject to the specific courses.

Tuition for the courses must be paid in full by the time of registration.  They do not accept payments in form of cash, however all major credit cards and checks are accepted.

Additional information:
Please log on to their website for more specific information.





Worcester Public Schools

24 Chatham Street, Worcester, MA 01609
(508) 799-3090

WPS Adult Learning Center

The WPS Adult Learning Center offers a variety of programs at this main location and other branches throughout the city. The Family Literacy Program runs Tuesday and Thursday for daytime hours, 9:00 to 11:30 am and evening hours are 5:30 to 8:00 pm on Mondays and Wednesdays.

The also offer GED & ESL courses, Tuesday and Thursday 9:00 to 11:30 am. The evening classes take place Tuesday and Thursday 5:30 to 7:30.

Citizenship Classes are also available, please call for more information.

Registration Information:

Free of charge.

Head Start: 

770 Main Street, Worcester, MA 01610

 (508) 799-3237

Fax: (508) 799-3633

Recruitment & Enrollment Information: (508) 799-3608

Services: Head Start is a federally funded preschool program whose focus is to provide quality instruction and education with an emphasis on early literacy and mathematics. Children leave Head Start prepared for elementary school and a successful transition to kindergarten. Teachers use research based curriculum. Instruction is provided in both individual and small group settings. The classroom environment and teacher instruction provide opportunities for each child to develop at their own pace in a stimulating and challenging setting.

Comprehensive services are provided to both the child and their family.

These services include:

Health screenings and education

Oral Health screenings and dental education

Nutritional services

Special Needs identification and support services

Social Service support and referrals

Family Involvement activities including Adult Education opportunities

The program services 615 children and families who reside in the City of Worcester. Each Head Start building is accredited by the National Association for the Education of Young Children (NAEYC). Limited transportation is provided and multilingual staff are available to assist families.


Lutheran Social Services

51 Union Street Suite 222, Worcester, 01608

ESOL Classes

(508) 754-1121 X440
Contact Person is Monica Bond or mbond@lssne.org

ESOL, web-based practice of essential skills and assistance for entering in other programs such as Pre-GED.

ESOL classes (Literacy to Advanced Levels)
Tuesdays, Wednesdays & Thursdays: 9:00 am–12:00 pm

LSS’s Adult & Community Learning Center Program integrates employability skills, college & career readiness skills in all ESOL Classes, and offers WEB-based practice of skills essential to entering Pre-GED/GED Programs

Registration for September, 2013 begins August 26, 2013.
Classes are funded to be available Sept. – June at no cost to you.
Enrolling Every Monday (except holidays) from 1-3 pm.

Everyone is always welcomed!

Family Health Center of Worcester

26 Queen Street, Worcester, MA 01610 (First floor)
(508) 860-7700

Free Health Clinic

Sick visits, health insurance assistance, urgent care, social services, dental services

Monday-Friday 8a-7:30p, Saturdays 9a-4:30p

Insured, underinsured, uninsured

Languages spoken:
English, Spanish, others by translation service

Mental Health Services

The Family Health Center has one psychiatric doctors to prescribe medication.  There is a pharmacy on site.  This is a Virtual Gateway for persons waiting for insurance.

Spanish & English speaking therapists for children, adolescents & adults.

MassHealth  is accepted in addition to Medicare A&B, Blue Cross / Blue Shield – Preferred provider organ, (PPO) with co-pay, Health Safety Net (HSN). There is a sliding fee scale according to income.

Nutrition Support/ Breastfeeding Peer Counseling

WIC is a free nutrition program that provides healthy foods, nutrition education, breastfeeding support, and referrals to healthcare and other services to Massachusetts families who qualify. WIC stands for Women, Infants and Children

Edward M. Kennedy Health Center
(508) 853-2904.

Plumley Village,
(508) 799-9392.

Mill Swan Head Start
(508) 755-4750

Call for an appointment or walk In Monday- Friday 8:30 to 3:00 pm.  Open Monday & Wednesday from 8:30 am until 7:30 pm and Tuesday, Thursday, Friday from  8:30 to  5:0 pm.

WIC is for all kinds of families: married and single parents, working or not working. If you are a father, mother, grandparent, foster parent or other legal guardian of a child under 5 or a pregnant woman. Mass health standard & DTA recipients automatically qualify.


UMASS Memorial

55 N. Lake Ave, Worcester, MA 01655
(508) 334-1000



Health Insurance

The UMass Memorial Patient Financial Services Department helps people enroll in free and low-cost Massachusetts health insurance plans, and helps them choose healthcare providers. Language services provided.

(508) 334-9300

M–F, 8a-4:30p


Emergency Mental Health

UMass Memorial operates a 24/7 emergency mental health hotline that is available to individuals regardless of their insurance or ability to pay.

866-549-2142 (24/7 hotline)


Free Health Clinic

The UMass Memorial Ronald McDonald Care Mobile provides preventive medical and dental services to people without health or dental insurance on Mondays, Wednesdays and Thursdays at 10 different community sites. Medical services include physical exams for children, adolescents and adults, sports physicals, immunizations, lab tests, blood pressure tests, health education, vision referrals, hearing tests and care for serious or ongoing illnesses. Dental services include dental health care, sealants, and dental cleaning.

(508) 334-6073

Call for hours and locations

Uninsured, underinsured, insured, Medicare, Medicaid

Financial assistance available

Languages: English


Substance Abuse

Located at 55 Lake Avenue North, The Mental Health 8 Eat unit helps with Substance abuse treatment, Detoxification, Methadone Maintenance, Methadone Detoxification, Buprenorphine Services.

Mental Health Treatment

24 hour psychiatric emergency service.

This is an emergency service open to those in the area who believe they have a psychiatric emergency.

(508) 334-1000 or(508) 334-3562

UMMMC accepts payment from most insurers, Medicare and Mass Health whether unmanaged or managed. However, please check with the clinic before accepting a scheduled appointment.  Those without coverage may meet with our Financial Counselors toward enrollment in Mass Health or Commonhealth Plans.




Pernet Family Health Service

237 Millbury Street
Worcester, MA  01610
(508) 755-1228
Chris Nelson

Support Groups

Types of Groups: There are a variety of programs offered by Pernet Family Health Services. These programs include the Fathers Support Group and a parenting class.

Services: Child care is available for the Fathers Support group but not for the parenting class. Neither programs include transportation. Programs are geared to support fathers and families.

Eligibility and Scheduling:
The Fathers Support Group is only for fathers and is held every Tuesday from 5:45 to 7:15pm.

The parenting class is for DCF refereed families only. This class is held every Wednesday. Must inquire about timing. This program run in 8 weeks cycles.

Parents Helping Parents

129 Granite Street, Worcester, 01610
(508) 852-4239
1-800-632-8188, 24 hours a day hotline

Support Groups

Group Types: hotline and in support group.

Support for parents and guardians who may feel frustrated or isolated in their parental role. Parent support and share experiences and get support and encouragement from other parents. Support group services given in English only.

Hotline services are available in any language. Hotline is for parents who may not be able to go to in person support group or need emergency support.

Eligibility and Scheduling:
For parents feeling frustrated, overwhelmed, anxious, or isolated in their role as a parent or guardian.

South Bay Early Childhood,

548 Park Avenue, Suite B, Worcester, MA01603

Parent Step Curriculum Group:

Focuses on practical skills you need to help your children from the start.  Also provides effective discipline strategies that promote both self-esteem and mutual respect

Merrie Mackenzie, M.Ed.

Starting June 19th Wednesdays from 5:30 to 6:30 pm.

Open to any parents looking for support.

Toddler Play Group

Playgroups offer children a safe, leader-led time where they can explore their world and develop new friendships.  They are a wonderful opportunity to play and interact with your child and meet new friends.

Merrie Mackenzie

Please call for days and times.

This service is available for children 18mo-3yrs and it is free of charge.

Partial Hospitalization and Day Treatment program 

340 Main St Suite 819 Worcester Ma 01608

Include the Partial Hospitalization Program, Intensive Outpatient Addiction Program and the Structured Outpatient Addiction Program. Day treatment is also available.


Randy Dupell
Intake Liaison
(508) 752-3969 ext 1211

Tara Carloni,
Intake Liaison
(508) 752-3969 ext 1208

Or Julie DiLeo
Program Director
(508) 752-3969 x1203

The office is open  Monday through Friday from 8:30 am–4:30 pm.

This program is for adults male and females age 18+ with mental illness. Insurance based payment.




Family Counseling Center
335 Chandler Street, Suite 1
Worcester, MA  01602

(508) 753-2967


They are Children’s Behavioral Health Initiative Services for eligible children under the age of 21 years, such as In-Home Therapy, Russian, and Albanian speaking available and Therapeutic Mentoring, Spanish-speaking available.

Majority of counseling services are provided within the home. The clinicians are trained in TF-CBT, in working with traumatized children and issues around attachment.

There is support available for military families. Sexual Abuse Treatment and Trauma Services (VOCA) is also available.

There is aPParent Support Group Workshop for non-Offending Caretakers with children who have been either abused or traumatized in the Fall and Spring.

Psychiatry available for ongoing clients in addition to young parent support.


Accepts various insurances including the following MassHealth Products: MBHP, Medicaid, Neighborhood Health     Plan, Network Health, Fallon and Boston Medical Center. Limited BC/BS and Tufts Insurances.

Support Groups

Group Types: Support Group for Teen Girls, Support Group for Caregivers when a Child has been a Victim of Abuse, Healthy Families Parent Support Group

Services:Transportation and childcare is available for Healthy Families Parent Support Group but not for the other two support groups.

Support groups are for girls who have undergone abuse or neglect, for the parents or caregivers of children who have been abused and for parents who are enrolled in the MSPCC Healthy Families Program.

Eligibility and Scheduling:

Support Group for Teen Girls is intended for girls ages 12-16, who have experienced the trauma of sexual abuse, physical abuse, emotional abuse, and/or neglect. This program is FREE and meets on Thursdays from 4:30-6:00 pm. Program starts on 3/6/2014 and runs for 8 weeks.

Support Group for Caregivers is for all non-offending caregivers, including biological/foster/(pre)adoptive parents, grandparents, and/or other adults in a caregiving role. This service is free. Program meets on  Thursdays from 9:30-11:00 am or on Thursdays 4:30-6:00 pm. Program starts on 3/6/2014 and runs for 8 weeks.

Healthy Families Parent Support Group is for parents who are enrolled in MSPCC Healthy Families Program.

Worcester Community Connections

548 Park Avenue, Suite B, Worcester, MA01603

Nurturing Parenting Program

A 16 week curriculum for building healthy and caring families by enhancing self-worth, empathy, discipline, and empowerment.

Pat Strong
(508) 796-1417

16 week sessions; one in the Fall and one in the Spring.

All parents or caregivers. Free of charge.

The following support groups at offered at 484 Main Street, Suite 460 Worcester, MA  01608. 

Parenting Journey

The Parenting Journey is a 12-week journey designed for parents who want to learn more about          themselves, their childhood  relationships and the relationships with their children. Participants will also learn about resources to help with parenting.

Olga Lopez Hill
(508) 796-1412

Rosa Salazar
(508) 796-1416

12 week sessions; one in the Fall and one in the Spring.

All parents or caregivers. Free of charge.

Effective Co-Parenting

Program focuses on ways to co-parent when you are not living together; ways to improve communication skills and reduce conflicts.

Amanda Beeso
(508) 796-1411

5 week sessions; one in the Fall and one in the Spring.

All parents or caregivers. Free of charge.

Parenting With Love and Logic

Gives parents practical strategies for reducing behavioral problems, increasing motivation, building responsibility and resiliency.

Catalina Delaney
(508) 799-3225

Linda Jackson
(508) 799-3252

5 week sessions; one in the Fall and one in the Spring.

All parents or caregivers. Free of charge.

Family Needs Parent Group

Provides activities to promote parent leadership and peer support.

Anne Bureau
(508) 796-1418

The 2nd Tuesday of each month at 5 pm.

All parents or caregivers. Free of charge.




358 Shrewsbury Street
Worcester, Ma.  01604
Bethann Morton( pre natal class)/Janet Child(abortion recovery)/Joyce Morse ( Parenting Class)

Support Groups

Group types: Abortion Recovery Support Group, Pre natal Classes and Parenting Classes.

No childcare or transportation provided for any of the programs.

Abortion Recovery Support Group: provides assistance with abortion recovery  for females and males.
Pre natal classes: one to one pre natal classes provided at no cost to you.
Parenting Classes: A Christian curriculum based parenting class.

Eligibility and Scheduling:

Must call to make an appointment.

Must call for days and times. Usually the third Monday of every month from 11:30 am -1:00 pm.


Eligibility and scheduling:
All programs are free. ARSG program is available to men and women in need of abortion recovery assistance. Pre natal classes are available to expecting mothers while parenting classes are available to any Worcester parent. Must call for meeting information regarding all the programs.

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