A Resource for the Re-entry Population of Greater Worcester

Energy and Utility Assistance

Action, Inc.

180 Main St, Gloucester, MA 01930

(978) 283-7874.


  • Energy Services – Can help low income individuals pay heating bills during those cold winter months. Get information on heating oil programs, and financial aid. Learn about the Citgo Free Oil Heat program.
  • Heating system repair or replacement – If your system is not working properly, you may qualify for a free heating heating or repairs.
  • Weatherization – Save on your winter heating and summer cooling bills from this free energy conserving program. Get energy saving updates to your home.
  • Job programs – Get training, career counseling, information on local employers, job placement, and services such as computer training and resume review.
  • Housing and rent – Get information about emergency rental assistance programs and eviction prevention. Staff from Action Inc. work to prevent and reverse homelessness in the region.
  • Service Areas: Gloucester, Rockport, Manchester, Essex, and Ipswich (and sometimes Hamilton)

Amesbury Center – Community Action, Inc.

44 Friend Street, Amesbury, Massachusetts, 01913

(978) 388 – 2570

Services: Low and moderate income families can apply for housing, rent assistance, food, mortgage help, holiday meals and gifts and clothing. They also operate a food pantry and clothing bank. In addition get help from a counselor in applying for the CAI Low-income Heating Assistance program (LIHEAP) as well as Women, Infants and Children (WIC) nutrition and health program.

Fuel Assistance
If you have a past balance due and need to work out a payment plan please check with your provider about arrearage programs. These programs sometimes allow for a portion of your overdue balance to be “forgiven.”

Citizens Energy Heat Assistance Programs
Services: reduction in utility payments for those facing financial hardships. There are no strict income limits and no citizenship requirements. You do not need proof of immigration status.

Gardner Community Action Committee
294 Pleasant Street, Gardner, MA 01440
(978) 632-8700
Office Hours: Monday–Thursday, 8:30 am – 4:30 pm; Friday, 8:30 am – 4:00 pm

GLCAC, or the Greater Lawrence Community Action

305 Essex St, Lawrence, MA 01840

(978) 681-4900

Services: mostly provides referrals. Qualified low income families can get support for their basic needs from government benefits such as WIC or the Head Start services. There are also programs focused on energy bills and heating expenses. These are funded by the state of Massachusetts and federal government grants, and can be called upon for either energy conservation or to pay delinquent utility bills.

Other resources include Project SENIOR or child care vouchers. Case managers can offer referrals to food stamps, disability, and similar benefits too. Resources are for families in Methuen, Lawrence, and Andover only. More Greater Lawrence Community Action Council.

Jewish Family Services of MetroWest
475 Franklin Street, Suite 101, Framingham, MA 01702
(508) 366-7191
Website: http://www.jfsmw.org/

Low Income Home Energy Assistance Program (LIHEAP)
484 Main Street, 2nd floor, Worcester, MA 01608
Services: Government program to help low-income families and individuals pay their heating bills during the winter.

Lynn Economic Opportunity, Inc.

156 Broad Street, Lynn, Massachusetts

(781) 581 – 7220 Ext: 283

Services: runs the LEO Fuel Assistance. This service provides heating assistance through federal and state of Massachusetts fuel assistance program. Many other programs are run as well, as follows.

  • Head Start and Family Child Care Center help children in Essex County.
  • Emergency grants can help with rent, and this service also offers legal support.
  • LEO runs low income apartments in the region.
  • They also help underemployed Essex County families as well as immigrants access employment. Find more details on increasing income from work from home jobs.

Many other resources are also available for income qualified residents. The address is, , or more on Lynn Economic Opportunity assistance programs.

Service Areas: in Lynn, Lynnfield, Nahant, Saugus, Swampscott and Wakefield

Services: MassSAVE o ers energy tips and information about free home energy assessments, energy-saving products, and loans, rebates, and other incentives for energy-saving home improvements.

Merrimack Valley Catholic Charities

599 Canal Street 6th Floor West, Lawrence, Massachusetts, 01840, (978) 685-5930

70 Lawrence Street, Lowell, MA, 01852, (978) 452-1421

A couple of offices operate in the region, and low income people in need of assistance from Lowell, Lawrence, Haverhill, and surrounding communities may apply for assistance. A diverse range of services is offered, including so called Basic Needs Services. This includes emergency free food, fuel, rent, gas bill, mortgage, and utility assistance, among other resources. The offices of the Essex County Catholic Charities are.

National Grid and NSTAR
1-800-322-3223 / 1-866-315-2496
Services: Serve primarily residential customers with balances over $300 that has been due for at least 60 days.

The Salvation Army’s Good Neighbor Energy Fund
640 Main Street, Worcester, MA 01608
(508) 756-7191
Services: Assistance with heating bills, including gas, electric and oil.

Salvation Army – Essex County

(413) 442 – 0624.

Services: provides services to working poor and low income that include utility, heating bill assistance, access to free food from local pantries, or rent and housing payment assistance. There are also free school supplies, Christmas baskets and meals, prescription expense assistance, and Thanksgiving baskets in Essex County. Learn more on prescription medication programs.

Several other services are offered by the Salvation Army to Essex County families. They revolve around guidance and case management. The working poor, senior citizens, and low income can receive information on self-sufficiency type services, which can include job training, applications for government benefits, and support in overcoming a financial hardship. Read Salvation Army assistance Essex County.

Saint Vincent de Paul
507 Park Avenue, Worcester, MA, 01603
(508) 752-4232
Services: offers assistance with emergency new or gently used general clothing, utility or electric bill payment assistance and medical bill payment assistance.

RAFT Residential Assistance for Families in Transition
12 East Worcester Street, Worcester, MA 01604
(978) 630-6600
Services: gives short-term financial assistance to low-income families who are homeless or at risk of becoming homeless.

Department of Public Utilities
Services: Provide lower rates for gas, electricity and telephone for low-income families. Prevent the shutoff of gas of senior households, a low-income family with an infant, someone with a serious illness, or a tenant with utilities included in the rent.

The Worcester Community Action Council
484 Main Street, Second Floor, Worcester, MA 01608
(508) 754-1176
Services: provides eligible households, homeowners or renters with help paying a portion of winter heating bills.

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