A Resource for the Re-entry Population of Greater Worcester


Community Resources

Mass 211
Dial 211, 24 hours a day, 7 days a week
Free statewide confidential information and referral help line

Domestic Violence and Abuse

Daybreak Resources for Women & Children
(508) 755-9030
Hotline, 24 hours a day, 7 days a week

Health Imperatives Violence Intervention & Prevention

24-Hour Sexual Assault & Domestic Violence Hotline


SafeLink Hotline
24 Hour hotline for crisis intervention, safety planning, support, information, and referrals to emergency shelters

SAVE Victim Services (LUK, Inc. )
545 Westminster Street, Fitchburg, MA 01420
(978) 345-0685
LUK Toll Free: 1-800-579-0000
Monday–Friday, 8:30 am – 5:30 pm

Voices Against Violence
24-hour hotline: 1-800-593-1125 or (508) 626-8686

Help with Substance Abuse

Massachusetts Substance Abuse Information and Education Helpline

The Youth Central Intake and Care Coordinator (YCICC)

Mental Health

Child & Family Services – Emergency Mental Health Services

543 North Street, New Bedford, MA 02740

Emergency Services Child & Family Services: (508) 984-5566

Emergency Services Crisis Center Child & Family Services: (508) 996-3154

Services: Emergency Services offers assessments and interventions to children and adults who are in a crisis situation. Interventions with children ages 0-20 can occur at any location including homes with Emergency Services involvement for up to 8 hours the first day and an additional 6 days of support as needed. Outreach for children ages 0-20 is provided 24/7.

Monetary Support 

Consumer Credit Counseling Service of Southern New England

(866) 889 – 9347

Services: Receive foreclosure counseling and debt reduction from this non-profit. CCCS provides homeowners and people in debt with confidential financial counseling. Services offered to clients include assistance with budgeting and money management, mortgage delinquency, debt management programs, foreclosure and housing counseling, and consumer education.

Neighborhood Services & Centers

Worcester Division of Neighborhood and Housing Development
(508) 799-1400

Centro Las Americas
(508) 798-1900

East Side Community Development Corporation (CDC)
(508) 799-6942

Green Island Neighborhood Center
(508) 753-4661

Main South Community Development Corporation (CDC)
(508) 752-6181

Lakeside Neighborhood Center
(508) 792-5750

Oak Hill Community Development Corporation (CDC)
(508) 754-2858

Pleasant Street Neighborhood Network Center
(508) 754-7793

Quinsigamond Village Community Center
(508) 754-7481

South Worcester Neighborhood Center
(508) 757-8344

Worcester Senior Center
(508) 799-1232

State Agencies

Department of Mental Health (DMH)
(508) 363-3838

Department of Developmental Services (DDS)
(508) 792-6200

Department of Public Health (DPH)
(508) 792-7880

Department of Telecommunications and Energy (DTE)

Department of Revenue (Child Support)

Department of Children and Families (DCF, formerly DSS)
(508) 929-2000

Department of Transitional Assistance (DTA)
(508) 767-3100

Department of Youth Services (DYS)
(508) 792-7611

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