Community Resources
Mass 211
Dial 211, 24 hours a day, 7 days a week
Free statewide confidential information and referral help line
Domestic Violence and Abuse
Daybreak Resources for Women & Children
(508) 755-9030
Hotline, 24 hours a day, 7 days a week
Health Imperatives Violence Intervention & Prevention
24-Hour Sexual Assault & Domestic Violence Hotline
508-588-8255
SafeLink Hotline
1-877-785-2020
24 Hour hotline for crisis intervention, safety planning, support, information, and referrals to emergency shelters
SAVE Victim Services (LUK, Inc. )
545 Westminster Street, Fitchburg, MA 01420
(978) 345-0685
LUK Toll Free: 1-800-579-0000
Monday–Friday, 8:30 am – 5:30 pm
Voices Against Violence
24-hour hotline: 1-800-593-1125 or (508) 626-8686
Help with Substance Abuse
Massachusetts Substance Abuse Information and Education Helpline
1-800-327-5050
The Youth Central Intake and Care Coordinator (YCICC)
1-866-705-2807
Mental Health
Child & Family Services – Emergency Mental Health Services
543 North Street, New Bedford, MA 02740
Emergency Services Child & Family Services: (508) 984-5566
Emergency Services Crisis Center Child & Family Services: (508) 996-3154
Services: Emergency Services offers assessments and interventions to children and adults who are in a crisis situation. Interventions with children ages 0-20 can occur at any location including homes with Emergency Services involvement for up to 8 hours the first day and an additional 6 days of support as needed. Outreach for children ages 0-20 is provided 24/7.
Monetary Support
Consumer Credit Counseling Service of Southern New England
(866) 889 – 9347
Services: Receive foreclosure counseling and debt reduction from this non-profit. CCCS provides homeowners and people in debt with confidential financial counseling. Services offered to clients include assistance with budgeting and money management, mortgage delinquency, debt management programs, foreclosure and housing counseling, and consumer education.
Neighborhood Services & Centers
Worcester Division of Neighborhood and Housing Development
(508) 799-1400
Centro Las Americas
(508) 798-1900
East Side Community Development Corporation (CDC)
(508) 799-6942
Green Island Neighborhood Center
(508) 753-4661
Main South Community Development Corporation (CDC)
(508) 752-6181
Lakeside Neighborhood Center
(508) 792-5750
Oak Hill Community Development Corporation (CDC)
(508) 754-2858
Pleasant Street Neighborhood Network Center
(508) 754-7793
Quinsigamond Village Community Center
(508) 754-7481
South Worcester Neighborhood Center
(508) 757-8344
Worcester Senior Center
(508) 799-1232
State Agencies
Department of Mental Health (DMH)
(508) 363-3838
Department of Developmental Services (DDS)
(508) 792-6200
Department of Public Health (DPH)
(508) 792-7880
Department of Telecommunications and Energy (DTE)
800-392-6066
Department of Revenue (Child Support)
800-332-2733
Department of Children and Families (DCF, formerly DSS)
(508) 929-2000
Department of Transitional Assistance (DTA)
(508) 767-3100
Department of Youth Services (DYS)
(508) 792-7611