MassHealth Transportation Program
1-800-841-2900

Services

MassHealth members who need non-emergency transportation to and from medical appointments may be eligible for free transportation services. Eligible members who use public transportation can get reimbursement for their transportation expenses. Eligible members who need dial-a-ride services can get van or taxi service free of charge.
Your health care provider must fill out a Prescription for Transportation (PT-1) authorizing your need for transportation services. Your health care provider can fill out the PT-1 online, or send or fax a paper form. The form must be submitted by someone who is authorized to prescribe medications. For urgent requests, your health care provider can call MassHealth for verbal authorization.
For urgent requests your health care provider should call MassHealth at 1-800-841-2900 and ask for a verbal PT-1 authorization. Your provider must follow up by submitting an online or paper PT-1.
MassHealth will process your request within five days.
Red Cab & Yellow Cab
Red Cab: (508)792999
Yellow Cab: (508)754-3211

Services

Families on Masshealth may receive funds for transportation services for health care services via Yellow or Red Cab. (Includes mental health appointments and some after school programs). Must call and request a prescription for Transportation (PT-1) form to be faxed to your medical MassHealth Provider.