Family Outreach of Amherst – Center for Human Development
- 413-549-5548
- https://chd.org/locations/family-outreach-of-amherst/
- 401 Main Street, Amherst, MA 01004
Resource Centers are the hub of ServiceNet’s Shelter and Housing programs. They provide a range of services to assist those who are homeless – or at risk of homelessness – to become more self-supportive.
How We Help
People can go to the centers during the day to pick up a bag lunch or cup of coffee, and to use the computers and phones for their job and housing searches.
We offer one-on-one support and guidance to individuals who wish to set and attain a variety of goals—from securing employment, to achieving sobriety, finding a mental health counselor, signing up for food stamps or social security benefits, or renewing IDs.
We also provide a fixed address which people can use to receive their mail.
In addition, our comprehensive housing search services address issues which may prevent people from finding a home. Through our follow-up program, we help individuals keep their housing after they have moved out of the shelters.
Phone: 413-587-7555
Hours: 9am - noon (walk-in) & 1pm - 3pm (by appointment)
Monday thru Friday
Phone: 413-772-6100
From November through April, we open several additional beds to offer emergency overnight housing for adults. Shelters are open from 6pm to 7am, with beds available on a first come, first serve basis; once admitted, guests may stay at the shelter for up to 30 days.
You must be sober to be admitted, and no drugs, alcohol, or drug paraphernalia are allowed on the premises. We provide a hot dinner, breakfast, warm showers, laundry facilities, and toiletries and clothing when needed. During the daytime, you may use the services offered at the Resource Center.
Cold weather shelters are located in Berkshire and Hampshire counties:
20 winter beds – 43 Center Street, Northampton, MA Phone: 413-586-6750
Year-round shelters for men and women provide housing and meals for up to 90 days. Staff offer onsite services, as well as connecting guests to the Resource Centers. Guests are able to work on their job and housing searches, begin a new job, and connect with needed rehabilitative, medical, and other services.
All guests must commit to remaining drug and alcohol-free throughout their stay. During your time at the shelter, you must share in cooking, cleaning, and other household tasks.