A Resource for the Re-entry Population of Greater Worcester

Women & Families

Family Support:

Community Service Agency

3057 Acushnet Avenue New Bedford, MA 02745

(508) 990-0894

Services: facilitate access to, and ensure coordination of, care for youth with serious emotional disturbance (SED) who require or are already utilizing multiple services or are involved with multiple child-serving systems (e.g., child welfare, special education, juvenile justice, mental health) and their families.

Emotional Wellness Counseling

3267 Acushnet Ave New Bedford, MA 02745

(508) 995-1400

Family and Community Resources, Inc.

18 Newton Street, Brockton MA 02301


Services: advocacy, support, individual and group treatment, case management and community education and training.

Montachusett Opportunity Council: Fitchburg Community Connections Coalition
76 Summer Street, Suite 210, Fitchburg, MA 01420
(978) 829-0163

NAMI Mass Compass

The Schrafft Center 529 Main Street, Suite 1M17 Boston, MA 02129


The NAMI Mass Compass is operated by peers and family members who have dealt with these issues first hand. Navigators are available to answer a wide range of questions and refer to NAMI support & education programs and other community resources

New Bedford Community Connections Coalition

NBCCC was established in 1995. We are one of twenty two coalitions across Massachusetts that is federally funded through the Department of Children and Families. Our mission is to facilitate the organization of comprehensive family support systems in the neighborhoods of the City of New Bedford while promoting a community centered child welfare best practices approach within the DCF system.

The Women’s Center

(508) 999-6636

The Women’s Center provides free and confidential 24-hour easily accessible services to those in need. We provide counseling, education, outreach, referrals and resources. We may be called the Women’s center, but we serve men and children as well.

Work, Inc.
18 Mill Street, Fitchburg, MA 01420
(978) 342-0337

Tri-Valley, Inc.
10 Mill Street, Dudley, MA 01571
(508) 949-6640


One-Stop Career Centers- Workforce Central
340 Main Street Suite 400, 4th Floor Worcester, MA 01608
(508) 799-1600
Services: job-related services including job listings, job fairs, career counseling, workshops, computer access and information about training and apprenticeship programs.

After School Programs for Children:

Allencrest Academic Learning Center
24 Church Street, Leominster, MA 01453
(978) 534-7799
Students in grades K–12 receive afterschool tutoring
Monday–Thursday, 2:30 pm – 5:00 pm

Boys and Girls Club of Fitchburg and Leominster
365 Lindell Avenue, Leominster, MA 01453
Juniors (children ages 8–12) and Teen Programs (13–18)

Cleghorn Youth Center After school Programs
18 Fairmount Street, Fitchburg, MA 01420 Monday–Friday, 1:45 pm – 5:00 pm

Youth ages 5–11. Daily homework help and one-on-one tutoring assure academic success.

CYC Teens
Youth ages 11–18.

Belmont AME Zion Church
55 Illinois Street, Worcester, MA 01610
(508) 754-4539
Services: After school program for girls

Big Brother Big Sisters
484 Main Street, Suite 360 Worcester, MA
(508) 752-7868
Services: A variety of after school programs and activities for at-risk youth (co-ed).

Boys and Girls Club of Worcester
65 Tainter Street, Worcester, MA 01610
(508) 753-3377
32 Great Brook Valley Avenue, Worcester, MA 01605
(508) 852-7620
Services: After school programs for children of all ages.

Community Builders of Plumley Village East
16 Laurel Street, Worcester, MA 01608
(508) 757-3801
Mon.–Friday 9:00 am–5:00 pm; Wed 9:00 am–2pm
Services: Various after school and summer programs for residents of Plumley Village.

Friendly House
36 Wall Street, Worcester, MA 01604
(508) 755-4362
Services: Provides a variety of service from like after-school programs, immigration assistance, food distribution, furniture and much more.

Girls Inc.
125 Providence Street, Worcester, MA 01604
(508) 755-6455
Services: Provides high quality programming to girls in the Greater Worcester area, ages 5-18

Girl Scouts of Central and Western Massechusetts
81 Gold Star Blvd., Worcester, MA 01606
(508) 852-7674
Services: Summer and school year programs for girls

Pernet Family Health
237 Millbury Street, Worcester, MA  01601
(508) 755-1228
Services: Youth group for 6th, 7th and 8th graders

Salvation Army
640 Main Street, Worcester, MA 01608
(508) 765-7191 (x227)
Services: After school program and an after school food service program.

Saint Peter’s Church
929 Main Street, Worcester, MA 01610
(508) 752-4674
Services: Mentoring Program for children ages 6-14.

Worcester Youth Center
326 Chandler Street, Worcester, MA 01602
(508) 791-4702
Services: Offers leadership, educational, employment, mentoring programs and more for youth between the ages of 14-24.

766 Main Street, Worcester, MA 01608
75 Shore Drive, Worcester, MA 01606
(508) 755-6101
Services: They offer childcare, camp opportunities for children, sports, and other programs for youth of all ages. The YMCA has services for children and their families.

YOU Inc.
81 Plantation Street, Worcester, MA 01604
(508) 849-5600
Services: Youth Making a Difference (YMD) therapeutic afterschool and summer programs for adolescents ages 10-16. (accepts DCF referrals only)

YouthNet (Girls Inc. Program)
484 Main Street, Suite 560, Worcester, MA 01608
(508) 791-3181
Every Monday, Wednesday and Friday after school. In collaboration with You Inc. for middle school girls.
Services: Free summer program for youth ages 11-15 involving several agencies. Transportation provided

Summer Programs:

Leominster Public Schools
24 Church Street, Leominster, MA 01453
(978) 534-7700

Food Programs for Children:

Salvation Army/Kids “Feast”
640 Main Street, Worcester, MA 01608
(508) 756-7191
Services: Meals for children between 1st and 6th grade, Monday-Thursday 3:00 pm-6:00 pm

Boys & Girls Club Kids Café:
65 Tainter Street, Worcester, MA 01610
(508) 753-3377
Services: Meals available during the school year. Monday- Friday from 5:00 pm-6:30 pm. Services are for children and youth between the ages of 8-18.

USDA Free Summer Meal Program

145 Border Street, Boston, MA 02128
Project Bread: 1-800-645-8333
Services: Free meals available at sites around the city. For a location near you, call Project Bread.

Child Care:

Child Care Resources
799 W. Boylston Street, Worcester, MA 01606
(508) 856-7930
Services: referrals to licensed day care providers for families that receive DTA benefits
Hours: M.T.Th.F., 7:00 am – 4:30 pm; W., 7:00 am–6:00 pm

Head Start Program of Worcester Public Schools
770 Main Street, Worcester, MA 01608
(508) 799-3608 or (508) 799-3254
Services: Preschool programs for children ages 3 and 4. Must meet Federal Income Guidelines and be a Worcester resident.

SMOC Daycare Programs
7 Bishop Street, Framingham, MA 01702

YMCA Respite Drop-In Program
Not available at Central Massachusetts location

Domestic Violence Resources:

Day Break Resources for Women and Children
PO Box 3093 Worcester, MA 01613
(508) 755-9030
Services: The hotline offers court advocacy, information about support groups, individual short-term counseling, and connection with emergency centers

Department of Children & Families (DCF) – New Bedford Site

98 North Front St. New Bedford, MA 02740

(508) 910-1000

Services: The Department of Children and Families (DCF) is charged with protecting children from abuse and neglect and strengthening families.

Family and Children’s Service of Greater Lynn, Inc.

111 North Common Street, Lynn, Massachusetts, 01902

(781) 592 – 5052

Services: runs the Emergency Financial Assistance Program. This is a so called fund of “last resort” and can help people who have no other options. Call and apply for financial assistance that can be used only after all other entitlement and government funded aid has been exhausted. The agency may provide everything from interest free loans to referrals and other support from FFS.

SafeLink Hotline
Services: Access to emergency shelters statewide. Provides crisis prevention, safety planning, support, information and referrals to a variety of programs. 24-hour line response in English, Spanish and TTY. Has translation in 140 languages.

Worcester Police Department (WPD) WINN Program:
(508) 799-8610
Services: Assistance for victims of Domestic Violence within the WPD.

Pathways for Change
588 Main Street, Worcester, MA 01608
800-870-5905 (English) or 800-233-5001 (Spanish)
Services: 24 hour hotline for those who have been sexually assaulted or know someone who has been sexually assaulted. Various support groups are available.

RCAP Solution’s Safe Step Program
1-800-488-1969 x6772
Services: Transitional Housing and Case management for any women with children who are fleeting from Domestic Violence and meet eligibility criteria. Not for emergency placement.

Community Healthlink Victims Services (A Member of UMass Memorial Health Care)
275 Belmont Street, Worcester, MA 01604
(508) 752-3261
Services: Various Therapeutic Programs for Victims of Domestic Violence are available.

New Hope Inc.
91 Prescott Street, Worcester, MA, 01605
(508) 753-3146
Services: Offers services to individuals and families involved in domestic violence

Spectrum’s Prevention of Abuse and Violence through Education (P.A.V.E.) Program
585 Lincoln Street, Worcester, MA 01605
1-800-464-9555 or (508) 854-3320 x1156
Services: Offers a 40-wk psycho-educational program designed for men who batter their partners.

Parent Support & New Parent/Pregnancy Programs:

American Red Cross
2000 Century Drive, Worcester, MA 01606
(508) 595-3700
Services: programs for parents and child, including but not limited to adult infant and child CPR, adult infant and child first aid and babysitting classes for children 10-13.

Amesbury Center – Community Action, Inc.

44 Friend Street, Amesbury, Massachusetts, 01913

(978) 388 – 2570

Services: Low and moderate income families can apply for housing, rent assistance, food, mortgage help, holiday meals and gifts and clothing. They also operate a food pantry and clothing bank. In addition get help from a counselor in applying for the CAI Low-income Heating Assistance program (LIHEAP) as well as Women, Infants and Children (WIC) nutrition and health program.

Baby Safe Haven
Services: If unable to keep child and wish to give child to a safe place. No questions asked and no criminal charges filed. Any fire station or hospital will take you child under the Baby Safe Haven Program.

Pleasant Street Baptist Church- Brephos Boutique
165 Pleasant Street, Worcester, MA 01609
(508) 756-8754
Services: Distribution of baby clothing, shoes and other baby essentials.

Clearway Clinic
358 Shrewsbury Street, Worchester, MA 01604
(508) 438-0144
Services: pregnancy tests, options counseling, abortion recovery, referral and resources, STI information, pre-Natal classes, parenting classes and more.

Edward M. Kennedy Community Health Center
19 Tacoma Street, Worcester, MA 01605
(508) 852-1805
Services:  preventive care, routine checkups, immunizations, and management of acute and chronic illnesses. Patients have access to social service case management, psychological counseling, extended support services to people living with HIV, patient education and community prevention programs, and many more programs and services to serve our patients and communities.

Family Health Center- NEW Baby Café!
26 Queen Street, Worcester, MA 01610
(508) 860-7889
Services: A comfortable place to breastfeed your child. Tuesdays 1:30 pm-3:30 pm and Fridays 11:00 am–1:00 pm

Lutheran Social Services of New England- Birthparent Support Services
14 E. Worcester Street, # 300 Worcester, MA 01604
Services: Referral assistance for birth mothers looking into adoption options

335 Chandler Street, Worcester, MA 01605
(508) 753-2967
Services: Clinical care, and prevention and intervention programs are available in order to promote child well being. Offers home visiting programs.

Parents Helping Parents Parent Stress Line
Services: 24 hour free, confidential, and anonymous helpline for parents who need to talk about problems they are having with their children.

Pernet Family Health Services, Inc.
237 Millbury Street, Worcester, MA 01610
(508) 755-1228
Services: Family home visiting, pregnant and parenting support.

Problem Pregnancy
495 Pleasant Street, Worcester, MA, 01609
(508) 507-8378
Services: Confidential pregnancy counseling and pregnancy testing, post abortion counseling, pre and post natal care and free maternity and infant (up to size 12) clothing and baby equipment.

South Bay Early Childhood
548 Park Avenue, Suite B, Worcester, MA 01603
Services:Early intervention, Play groups, Parenting classes, Baby class, Toddler Play Group and Mom Support Group.

Thom Worcester Area Early Intervention and Family Support
239 Mill St, Suite B, Worcester, MA 01602
(508) 752-8466
Services: Screening for developmental problems, home visits, parent support groups and play groups are available to families with children under the age of three.

Umass Memorial Medical Center and the Child Passenger Safety Coalition of Worcester County
Services: Free child passenger safety care seat checks by certified safety technicians.

WCCC (Worcester Community Connections Coalition) Resource & Referral Center
484 Main Street, Suite 460 (4th Floor) Worcester, MA 01608
(508) 796-1411
Services: Helps local families connect to community services. Various parent educational and support groups available.

Worcester Family Partnership
130 Leads Street, Worcester, MA 01606
(508) 799-3136
Services:  home visits, support groups, play groups for children, and parent workshops and family activities. For parents and their children ages 0-8.

Worcester Public Schools Head Start Programs for Homeless Expectant Mothers
770 Main Street, Worcester, MA 01610
(508) 799-3608 or (508) 799-3225
Services: Provides home visiting, resources, support and referrals for families that are currently homeless (including doubled up) and or families who may have recently found housing.

Women/Family Shelters

Abby’s House
52 High Street, Worcester, MA 01609
(508) 756-5486
Services: Housing and shelter services to women and children. In addition to housing, women and children will have support around domestic violence and other issues.

Emergency Assistance- Department of Transitional Assistance (DTA)
9 Walnut Street
, Worcester, MA 01608
Services: Gives shelter and other emergency housing services to low-income families with children, and to pregnant women, to prevent homelessness

Youville House
133 Granite Street, 
Worcester, MA 01604
(508) 753-3084
Office hours: 8:00–5:00, M–F
Services: Shelter for homeless families with DHCD referral

Shepherd’s Place
133 Paine Street, Worcester, MA 01605
(508) 757-5198
Services: Housing for single parent families, females only, age 18 or older with DHCD referral

Friendly House
87 Elm Street, 
Worcester, MA 01609
(508) 792-1799
Services: Shelter available for homeless families with DHCD referral

Interfaith Hospitality Network
114 Main Street, Worcester, MA 01608
91 June Street, Worcester, MA 01602
Phone: (508) 755-2212
FAX: (508) 798-8286
Services: Shelter available to homeless families with children. DHCD referral is NOT needed.

Visitation House

119 Endicott Street, Worcester, MA

Visitation House is a welcoming home for women facing unplanned pregnancies with no other place to turn. The house serves up to 12 women at a time with a caring 24/7 staff and volunteers to mentor and model successful working-family life. Visitation House nurtures women to better care for themselves and their babies in a supportive family-like setting providing private rooms, food, clothing, as well as educational programs and coaching to build important life and career skills. Women stay at the house any time during their pregnancy until 6 months after their baby is born. This program is offered at no charge to the mother and is funded primarily by individual donations. Visitation House receives no government funding.

Contact: Eve Lindquist evelindquist@visitationhouse.org

 Phone: (508)965.7391

Learn more at visitationhouse.org.

Homelessness Prevention Programs

Central Massachusetts Housing Alliance (CMHA)
6 Institute Road, 
Worcester, MA 01609
(508) 752-5519
Services: counseling on tenant and landlord rights and responsibilities, eviction procedures, code violations, and security deposit law.

Community Healthlink
72 Jaques Avenue, 
Worcester, MA 01610
(508) 860-1000
Services: emergency assessment and response to help the homeless and people at risk of homelessness.

Homeless Prevention Center–Catholic Charities
10 Hammond Street
, Worcester, MA 01610
(508) 860-2250
Services: help with utility and rent payments, housing search assistance, a food pantry, referrals, and other prevention services.

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