Hilltown Easy Ride
Description
Hilltown Easy Ride for residents of Chesterfield, Cummington, Goshen, Plainfield & Worthington
A program of the Hilltown CDC in partnership with the Franklin Regional Transit Authority
Who is Eligible?
The Hilltown Easy Ride transportation service is for persons over the age of 60 and Veterans residing in the towns of Chesterfield, Cummington, Goshen, Plainfield and Worthington.
How do I access this Service?
Prior to being transported, an application for service needs to be completed and approved by the FRTA office. You may obtain a copy of the application by contacting the FRTA (413)774-2262 or download it from the FRTA website: www.frta.org.
Once approved, an Easy Ride information packet will be forwarded to you related to this service.
When is the service available?
Currently, service is available Monday through Friday between the hours of 8:30 a.m. and 4:30 p.m.
How do I schedule a trip?
You must call the Hilltown CDC, 413-296-4232 at least 24 hours in
advance (not counting weekends or holidays) to schedule your ride. They will make every attempt to accommodate each trip; however, there are instances where we may not be able to schedule your trip due to peak hours or other circumstances beyond our control.
What if I need assistance?
The Hilltown Easy Ride service is curb to curb. Our drivers will assist you onto our vehicle and again when disembarking from the vehicle, but cannot assist you into buildings or your home. Drivers are not to assist with groceries or other parcels, we ask that you bring only what you can carry. If you need assistance, the FRTA allows you to have someone to travel with you. There is an escort/PCA fee of $.75 for each trip and they must be there to assist the passenger with the trip (not there to do their own errands). If you choose to bring a friend or companion, they will pay the same fare as you. Simply notify dispatch that someone will be accompanying you on your trip.
All of our vehicles are wheelchair accessible and have lifts to accommodate our mobility disabled consumers.
What if I have an emergency?
The FRTA is not in the position to provide emergency transportation. If your situation requires immediate medical attention, you should call 911. An attempt will be made to accommodate next day or same day trips; however it is not a guarantee that transportation can be provided.
How do I pay for my trip?
You must pay for your trip with cash as you board the bus. The drivers are unable to make change, so please pay with the exact fare.
How much does it cost?
• All one way trips that originate and end within the same town are $1.25
• All one way trips to an adjacent town that are within our service are $1.75
• All one way trips beyond an adjacent town that are within our service area are $2.25
All trips to Senior Centers are $.75 (in town trips), $1.00 (adjacent town trips) and $1.25 (beyond adjacent town trips).
Fares listed are for one way trips.