Office hours for the Veteran's Agent are Monday through Thursdays from 1:00 P.M. to 4:30 P.M. However, the Veteran's Agent is available 24/7 by cell phone (617) 251-7767. Veteran's services are available not only for members of the military, but sometimes for family members. To discuss eligibility criteria for veteran's services it is important to contact the Veteran's Agent.